1.00 Vocab • www.textbookwizards.com/mktgvocab1.doc – Practice Questions you guys made • www.textbookwizards.com/1.00.ppt 4 Brand Symbols Get out a piece of paper and separate the page into 4 boxes. Use only your memory (No internet). In each box, please draw the brand symbol for 4 of the following companies (your choice). Extra Credit for ones on the back of the page: Nike Dallas Cowboys McDonalds General Electric Facebook Red Cross Mercedes-Benz BMW Adidas Toyota Twitter New York Yankees Apple Pepsi Reebok Starbucks Mountain Dew Matrix Assignment • Click on the Link! • www.textbookwizards.com/hbs.doc • Complete it for the “Mountain Dew Matrix” Assignment based on the commercials that we watched! • “Cheetah Mountain Dew” • “Mock Opera Mountain Dew” • “Showstopper Mountain Dew” • Submit the completed Matrix on Edmodo! The 4 P’s of Marketing Cornell Notes Also known as Marketing-Mix 1. Product 2. Promotion 3. Placement 4. Price Product • What is the product? • What problem does the product solve? • Why should people want to spend their hard earned dollars on it? Promotion • What medium should be used to market this product? • Is the most effective medium cost effective? • Will that medium and message target the right audience? Placement • • • • • Where should we sell our product? Retail Stores? Catalogs? Online? Where does our target audience shop? Price • How much would people willing to pay for our product? • If it is a ground breaking product, or one of a kind, then you can charge a premium. • If there are substitutes for the product then you have to price very carefully. • If you price too high, people won’t buy your product. • If you price too low, you will lose your margin, and people will think your product is cheap. Advertisement Project Search for a short commercial video online at Gaggle Tube (must be appropriate) What is the Product, Place, Promotion, and Price (Marketing Mix)? Research the company’s advertising campaign that this ad is a part of and answer these questions in detail. 1. Is this commercial in line with that campaign? 2. Does it target the correct audience (The people most likely to buy their product)? 3. Is the story complex or easy to follow? 4. Is the product the star of the ad? 5. Overall do you believe that this commercial will be successful for the company? Create a Short PowerPoint with the Marketing Mix and the answers to your questions! Stock Price Activity • • • • Go to Yahoofinance.com Search for a company You get $10,000 to buy a stock with On a piece of paper, write down the date, stock ticker symbol, the stock price, and the number of shares you can buy • # of shares = 10,000/Stock Price 24 hour list Make a list of all of the goods and services that you have used in the past 24 hours, and respond to the following questions: • How did you come to use these goods/services? • How did you find out about these goods/services? • Where did you obtain these goods/services? • How much did these goods/services cost? – Create it in a word document and submit on edmodo.com Mass Marketing vs. Segments Cornell Notes • What is the difference? • When is each used? Mass Marketing • An attempt to appeal to an entire market with one basic marketing strategy. • Advertisements during Nation-wide Televised events. Market Segments • Splitting the marketing in order to target the specific audience which is most likely to buy the product Types of Market Segmentation • Demographic segmentation – based on age, race, sex, education-level, etc. • Geographic segmentation – based on the location. Some items sell better in certain areas. • Psychographic segmentation – based on personality, values, attitudes, interests, or lifestyles • Behavioral segmentation – based on patterns of behavior. Segments Activity A new skin cream has been developed by Neutrogena which is supposed to be revolutionary. How would you promote the new cream to each of the following groups? How would you sell it to them, or convince them to buy it? Female Athletes Physicians Men Over 40 Teenage Girls Women in other global regions Super Bowl Commercials Research online and find 5 companies who advertised during this year’s SuperBowl? Give a brief description, using a few sentences, of each company’s product. Give a brief description of the commercial they aired. Was it effective? Include you findings in a word document. Submit on Edmodo. Super Bowl Commercials • • • • • • • • • • Lost Puppy Budweiser Braylon Microsoft McDonald’s Pay with Lovin Always Like a Girl Doritos Middle Seat Fiat Blue Pill Make it Happy Coca-Cola With Dad Nissan Dodge Wisdom Toyota My Bold Dad Rankings 10.McDonald’s Pay with Lovin 9. With Dad Nissan 8. Make it Happy Coca-Cola 7. Toyota My Bold Dad 6. Dodge Wisdom 5. Doritos Middle Seat 4. Braylon Microsoft 3. Fiat Blue Pill 2. Always Like a Girl 1. Lost Puppy Budweiser Marketing Concept in 2 minutes • https://www.youtube.com/watch?v=l4seWLW 2KhQ Marketing Concept • The marketing concept is the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition. Wednesday Elements of the Marketing Concept • Customer Orientation: Do it their way • Company commitment: Do it better • Company goals: Do it with success in mind. How Marketing Benefits our Society • Makes our lives better • Promotes using the earth’s resources more wisely • Encourages trade between nations Marketing Reports 1. 2. 3. 4. Request/complaint reports Lost sales reports Activity reports Quarterly Inventory Status – How much of an item has been sold 5. Market demographics analysis 6. Accounts-payable summary 7. Annual income statement 1. 2. 3. 4. 5. 6. 7. Marketing Reports Request/complaint reports Lost sales reports Activity reports Quarterly Inventory Status – How much of an item has been sold Market demographics analysis Accounts-payable summary Annual income statement – Search for the definition of the 1 report, statement, or summary that I assign you. Find the definition, write it down next to the report’s name, and then wait to share. 1. 2. 3. 4. 5. 6. 7. Marketing Reports Request/complaint reports Lost sales reports Activity reports Quarterly Inventory Status – How much of an item has been sold Market demographics analysis Accounts-payable summary Annual income statement • Find a person to teach you about each of the other reports. • Write down the definition for 1-7 • At the end of the assignment, I will randomly select 7 students to share the definition for each report. • The entire class will receive the same grade. BMW – The Hire • The BMW film series, The Hire was a series of eight short films (averaging about ten minutes each) produced for the Internet in 2001 and 2002. • A form of branded content, all eight films featured popular filmmakers from across the globe, starred Clive Owen as the "Driver", and highlighted the performance aspects of various BMW automobiles. Why is Marketing Information Needed? • Q:Why is Marketing Information Needed? • A:To identify potential customers, potential products, marketing opportunities, solve marketing problems, implement marketing plans, and monitor marketing performance. Monday The Impact of Marketing Information • Marketing research is used when a business needs to solve problems. • Helps answer questions about the four P’s (Marketing Mix) • Plan for future • Understand markets. BMW – The Hire • The BMW film series, The Hire was a series of eight short films (averaging about ten minutes each) produced for the Internet in 2001 and 2002. • A form of branded content, all eight films featured popular filmmakers from across the globe, starred Clive Owen as the "Driver", and highlighted the performance aspects of various BMW automobiles. BMW – The Hire • BMW did market research and found that the average age of a BMW owner was about 46 and that 2/3 of them were men. • The also found that 85% of the people who bought their cars researched them online before buying • Questions to answer? 1. How did this information help BMW create such an effective device to promote their product.? 2. Why was it so successful? 3. What would you do next if you were calling the shots and Why? – Possible choices for BMW: • • • • • Produce a third season Switch to a full length feature Release the videos on Youtube.com Go back to traditional advertising Look for a completely new direction Search on Gaggle Tube to Watch • Season 1 Ambush Chosen The Follow (Artistic) Star (Funny) Powder Keg • Season 2 – Hostage – Ticker (Action) – Beat The Devil BMW – The Hire • BMW did market research and found that the average age of a BMW owner was about 46 and that 2/3 of them were men. • The also found that 85% of the people who bought their cars researched them online before buying • Questions to answer? 1. How did this information help BMW create such an effective device to promote their product.? 2. Why was it so successful? 3. What would you do next if you were calling the shots and • Season 1 Why? – Possible choices for BMW: • • • • • Produce a third season Switch to a full length feature Release the videos on Youtube.com Go back to traditional advertising Look for a completely new direction • Ambush Chosen The Follow (Artistic) Star (Funny) Powder Keg Season 2 – Hostage – Ticker (Action) – Beat The Devil Marketing Career Areas Cornell Notes Sales • Selling the product • Pricing • Where to sell it? Retailing • Figuring out how the product should be placed and marketed in retail settings Service Marketing • How the service or product fits into the customer’s life Customer Service • Managing customer problems related the product Public Relations • Communication with the public • Communication with other companies Marketing Research • Researching how populations, markets, or audiences will react to product/service, or brand Advertising • Designing and creating commercials, campaigns, print media, and any other type of promotion Product/Service Management • Designing features for a product or service to encourage people to buy it Production/Warehousing/Distribution • Make the Product • Store the Product • Getting the product to the customers Marketing Career Areas 1. 2. 3. 4. 5. 6. 7. 8. 9. Marketing Research Advertising Product Management Production/Warehousing/Distribution Sales Retailing Service Marketing Customer service Public Relations Tuesday Career Area Project • Marketing Research • Advertising • Product Management • Production/Warehousing/Distribution • • • • • Sales Retailing Service Marketing Customer service Public Relations First, Give us brief overview of what your Career Area is all about! Then look for the information below for that Career Area. You can pick any job/occupation in that Career Area. Create a PowerPoint! A.Occupation-Job Title B.Duties and Responsibilities C.Educational requirements D.Employment outlook E.Salary Range F.Schools offering training G.Lifestyle associated with it H.Personal Traits needed I.Work Environment J.Pictures of people in position www.textbookwizards.com/4ps.ppt • Goals, Strategies, and Tactics Cornell Notes • Slides 38-41 • Read over those slides and write down everything in Cornell notes format! • Circle key terms, create your 3 levels of questions, and write your summary at the bottom. What is the Difference between the three? • Goals • Strategies • Tactics Goals • An observable and measurable end result having one or more objectives to be achieved within a more or less fixed timeframe. Strategies • A method or plan chosen to bring about a desired future, such as achievement of a goal or solution to a problem. • You create strategies to achieve goals Tactics • Means by which a strategy is carried out. Taste Test BEFORE THE TASTE TEST!!!! Write which of these three drinks is your favorite on your paper. • Coke • Pepsi • Generic Brand Cola Also write which is your favorite brand of chocolate chip cookie. • Chips A Hoy • Keebler • Generic TASTE TEST CONTINUED • No talking during the exercise!!! • I will bring out a small cup with a little taste of each kind. Each drink will be A,B, or C. • Please rank solely on taste. Do not look at other people’s reactions. • I want you to pick which Drink and Cookie you like best. A, B, or C • At the bottom you can try and guess what A,B, and C are for a bonus $100 in business bucks Taste Test/Marketing Research • How could a product like Coca Cola, Pepsi, or Generic Brand Cola use this sort of demonstration to promote it’s product? • Describe 3 products or services which could benefit from samples, demonstration, or surveys as Marketing Tools. • Share Examples with class! GM HyWire • What is the opportunity here? • What are the economic and environmental benefits of this new prototype? • What are some of the things standing in the way of this prototype? • Do you think this is the wave of the future, or is this just a stepping stone? • What do you think is next for the automobile industry? Marketing Careers Quiz • • • • • Take out a piece of paper Write you lunch number at the top Do not put your name on this Number your paper 1-10 I’m giving you 5 minutes to create a cheat sheet on the back of your quiz. When time expires the only thing on you desk should be your paper and writing utensil. Marketing Career Areas 1. 2. 3. 4. 5. 6. 7. 8. 9. Marketing Research Advertising Product Management Production/Warehousing/Distribution Sales Retailing Service Marketing Customer service Public Relations Tuesday 1. Designing features for a product or service to encourage people to buy it 1. 2. 3. 4. Marketing Research Advertising Product/Service Management Production/Warehousing/Distribution 2. Designing and creating commercials, campaigns, print media, and any other type of promotion 1. 2. 3. 4. Marketing Research Advertising Product/Service Management Production/Warehousing/Distribution 3. Relates to: Making and storing the product 1. 2. 3. 4. Marketing Research Advertising Product/Service Management Production/Warehousing/Distribution 4. Relates to: Getting the product to the customer 1. 2. 3. 4. Marketing Research Advertising Product/Service Management Production/Warehousing/Distribution 5. Researching how populations, markets, or audiences will react to product/service, or brand 1. 2. 3. 4. Marketing Research Advertising Product/Service Management Production/Warehousing/Distribution 6. How the service or product fits into the customer’s life (Ex. Hotel Concierge) 1. 2. 3. 4. 5. Sales Retailing Service Marketing Customer service Public Relations 7. Figuring out how the product should be placed and marketed in retail settings 1. 2. 3. 4. 5. Sales Retailing Service Marketing Customer service Public Relations 8. Managing customer problems related the product (Ex. Handling Complaints 1. 2. 3. 4. 5. Sales Retailing Service Marketing Customer service Public Relations 9. Communication with other companies and the public 1. 2. 3. 4. 5. Sales Retailing Service Marketing Customer service Public Relations 10. Relates best to the process of actually selling the product 1. 2. 3. 4. 5. Sales Retailing Service Marketing Customer service Public Relations Review from Last Class • • • • Goals are achieved through ______________. Goals are achieved through Strategies. Strategies are made up of ________________. Strategies are made up of Tactics. 1.00 10 Multiple Choice Questions www.textbookwizards.com/mktgvocab1.doc www.textbookwizards.com/4ps.ppt • Create 10 multiple choice questions based on the info and vocab from the links above. • Create your quiz in a word document. • Print and have someone else in class take your quiz • If they miss a question, you have to help them write a test correction that explains the correct answer • Email me your document at hayesj@gcsnc.com www.textbookwizards.com/4ps.ppt • Required Cornell Notes are listed on the Notebook Checklist • Go back and review/revise your notes –In order to receive credit you must: • Circle/highlight/underline key terms • Create your 3 levels of questions • Write your summary in the bottom section – The 4 P’s of Marketing Cornell Notes (slides 4-8) – Mass Marketing vs. Segments Cornell Notes (slides 12-14) – Marketing Career Areas Cornell Notes (slides 33-34) – Goals, Strategies, and Tactics Cornell Notes (slides 37-41) Reflection on Learning for the 1st unit • www.textbookwizards.com/4ps.ppt • Type at least two paragraphs in a Word Document (6-10 sentences each reflecting on these questions while you summarize) 1. What did you learn in this unit? 2. What activities and projects did we complete that reinforced what you learned? 3. How is your study process changing or evolving from the beginning of class until now? (Test 1.00 is on Friday!) 4. How could you apply what we learned outside of the classroom? Communication Aces 1. Why is “Communication” at the center of all marketing activities? – Answer the question above using the Aces Format (answer, cite evidence, explain, and sum it up) – You can use experience, something we’ve done in class, or internet research as your evidence for “C.” Test 1.00 Review • The marketing concept is the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition. • Marketing Makes our lives better and promotes using the earth’s resources more wisely • Communication (contacting and maintaining customers) is the most important part of any relationship including customer and business. Test 1.00 Review (slide 2) Goals are achieved through Strategies. Strategies are made up of Tactics. • A Goal is an observable and measurable end result having one or more objectives to be achieved within a more or less fixed timeframe. • Psychographic segmentation – based on personality, values, attitudes, interests, or lifestyles • Q:Why is Marketing Information Needed? • A:To identify potential customers, potential products, marketing opportunities, solve marketing problems, implement marketing plans, and monitor marketing performance. Test 1.00 Review (slide 3) • Lost sales reports and Activity reports show management what a salesperson has accomplished and why they lost certain sales. • Quarterly Inventory Status and Inventory Reports show how much inventory is left so that you can determine which products have been more popular over different periods of time. The role of marketing in a private enterprise system • Marketing fits into every facet of our lives • Marketing provides benefits that make our lives better, promote using natural resources more wisely, and encourage international trade. • Without marketing, we would be forced to be self-sufficient. If marketing did not exist…. • Our nation would have difficulty linking producers with customers • Our own routines would be different because marketing shapes even the little things we do. 2nd Block • Click on the Thinkgate Link on your desktop or type in this link: • http://goo.gl/5XAbNe • Test ID : 85376242822 • Test ID coop: 85606042822 3rd Block • Click on the Thinkgate Link on your desktop or type in this link: • http://goo.gl/5XAbNe • Test ID : 85378142822 • Test ID coop: 85602442822 1.00 Test Corrections • Answer Key • www.textbookwizards.com/test1.docx • Your answers • www.textbookwizards.com/answersmktg.xlsx • Find the questions you got incorrect and complete test corrections for each missed question • In order to get half the points back you have to explain why the correct answer is the right choice and you have to explain why your answer was incorrect (2 sentences for each question) • WWW.TEXTBOOKWIZARDS.COM/LEARNINGLOG.DOC • Act practice • http://www.textbookwizards.com/question.pptx 1.00 Test Corrections • Answer Key • Your answers • www.textbookwizards.com/answersmktg.xls • Find the questions you got incorrect and complete test corrections for each missed question • In order to get half the points back you have to explain why the correct answer is the right choice and you have to explain why each of the other answer choices could not be the right choice. Test Corrections • Find the questions you got incorrect and complete test corrections for each missed question • In order to get half the points back you have to explain why the correct answer is the right choice and you have to explain why each of the other answer choices could not be the right choice. Competition • Complete a competition analysis. A competition analysis is part of the trading area analysis for a business plan. When developing a competition analysis for your business plan, consider the following questions Competition Analysis Assignment 1. Who are the five nearest direct competitors? 2. Who are the indirect competitors? 3. How are their businesses performing? Steady? Increasing? Decreasing? 4. What have you learned from their operations? From their advertising? 5. What are their strengths and weaknesses? 6. How does their product or service differ from yours? Get back with your group from the TV commercial presentation and research and answer the questions above for the company you presented on in a short PowerPoint. We will be presenting tomorrow in class. Positioning Strategy • Methods used for positioning: – Play to the competition’s weaknesses. – Lead with your strengths. – Look for under-served markets. – Target different market segments. • Group assignment, 2 or 3 people • Which strategies should the company, your choice, be using in order to be successful in the future? • Pick which ones you think will apply and explain in detail how you believe that the company could go about it. • Informally present to the class Extra Credit Assignment • • • • • • • • • Open a Microsoft Word document. Choose any entrepreneur Research the entrepreneur online. Discuss in detail how this entrepreneur marketed themselves and their product. Who did they target? What was the organization mission or vision and how did their structure and employee handbook reflect that? What goals did they set? What strategies and tactics did they use to achieve them? You can receive up to 10 points of extra credit for your first test. www.textbookwizards.com/mktg1.00.doc www.textbookwizards.com/4ps.ppt www.textbookwizards.com/1.00.ppt