ENGLISH
Expression of
Satisfaction and Dissatisfaction
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Ungkapan
Kepuasan/Ketidak puasan
Digunakan untuk menyatakan rasa puas
atau tidak puas.
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Expression Of Satisfaction
I am satisfied.
I am very happy.
I like it.
I enjoy it very much.
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Expression Of Dissatisfaction
I am not satisfied.
I hate it.
I am not happy.
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Kosakata yang berkaitan dengan
kepuasan/ketidakpuasan
Satissfaction
Satisfy
Satisfaction
Satisfied
Satisfying
(noun)
(adj.)
(adj.)
Satisfactory
(adj.)
Contented
Pleased
(adj.)
(adj.)
(verb)
= membuat
kepuasan
= kepuasan
= puas
= yang
memuaskan
= yang
memuaskan
= puas
= senang
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Contoh:
 Nothing satisfied him.
He is always complaining.
 I’m satisfied with the exam
result of my students.
 The good news is satisfying.
 The results of yours test are
satisfactory.
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 Your success will be a great
satisfaction to your parents.
 We are contented with what
he has done.
 They are pleased with the
result.
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Dissatisfaction
Dissatisfy
(verb) = tidak
membuat puas
Dissatisfaction (noun) = ketidak puasan
Dissatisfied
(adj.)
= tidak puas
Dissatisfying (adj.) = tidak
memuaskan
Dissatisfactory (adj.) = tidak memuaskan
Discontented (adj.)
= tidak puas
Displeased
(adj.)
= tidak senang
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Contoh:
 The bad news dissatisfied me.
 The workers were dissatisfied
with their salaries.
 The preparation for the basket
ball competition is dissatisfying.
 It is really a dissatisfying
preparation.
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 It is a dissatisfaction to know
all our plans failed.
 he is discontented with his job.
 I am displeased with the
painting.
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1. A : What do you think the
dress I made for you?
B : I’m extremely pleased.
The underline expression is used to express…
a. Certainty
b. Surprise
c. Satisfaction
d. Agreement
e. Happiness
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2. Aida : What about your trip
last week?
Agung : Hm, I felt … with it.
The service was good.
a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
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3. Edy : I feel … with the art
exhibition because it
lacks of promotion.
Ali : It is a pity that only
a few art lovers came.
a. pleased
b. amused
c. amazed
d. interested
e. dissatisfied
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4. A : What do you think of our
show?
B : The audience seemed so happy.
I feel…
A : So do I.
a. afraid
b. doubt
c. ashamed
d. satisfied
e. optimistic
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5. Budi : How is the business in
the shop?
Aulia: Very good. I can’t complain.
I … with the way of business
going.
a. am unhappy
b. am not pleased
c. am dissatisfied
d. feel contented
e. feel discontented
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6. A: How was the result of your
test?
B: I am really …
I got a good score.
a. pleased
b. dissatisfied
c. disappointed
d. dedicated
e. appreciated
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7. A: I heard that you wanted to
move to the new house.
B: No, I don’t plan it.
The house where I am living
now is …
a. satisfactory
b. satisfaction
c. satisfying
d. satisfied
e. satisfy
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8. X : How did you find the hotel
which Pak Hasan
recommended?
Y : The service was excelent,
so was the food. The week
we spent there was very
pleasant and …
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a. satisfy
b. satisfied
c. satisfying
d. satisfactory
e. satisfaction
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9. Hotel Manager: Do you have any
problem with the
conference room?
Customer
: Oh, I can’t
complain about it.
……………………
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a. I’m extremely satisfied with the way it’s arranged.
b. The way it’s arranged is very dissatisfying.
c. I’m displeased with the way it’s arranged.
d. The arrangement is dissatisfactory.
e. it’s doesn’t give me satisfaction.
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10. Dodi : Did you enjoy the
January?
Heru : Sure. I … with it.
I’ve got a lot of new
experiences.
The local people were
very nice and helpful.
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a. am very pleased
b. am disappointed
c. am satisfied
d. was very pleased
e. was disappointed
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11. Mother : Did you like the party?
Nurul : ………………….
Mother : Why? What went
wrong?
a. Yes, it is really satisfying.
b. No, it is dissatisfying.
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c. Yes, it gives me satisfaction.
d. No, I am extremely discounted
with it.
e. No, I was extremely discounted
with it.
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12. Wife
: So you like the food?
Husband : Yes, I like it very much.
I think it’s the first
time you have cooked
this food.
Wife
: Yes, you are right.
I got the recipe from
the newspaper.
Husband : I’ll be happy if you cook
it again for me
tomorrow.
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The underlined utterance expresses that the husband is…
a. happy
b. excited
c. satisfied
d. surprise
e. appreciated
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13. Teacher : I am disappointed
with your test results.
Students : Sorry Sir, we had
no time at all to
prepare our selves for
the test. We were so
busy training for the
competition.
Teacher : You’re only clever at
making excuses.
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From the dialogue above we can conclude that …
a. The students are satisfied.
b. The teacher is satisfying.
c. The teacher is dissatisfied.
d. The students are very clever.
e. The students make the
teacher satisfied.
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14. Rina : You don’t look happy
with the shirt I gave
you.
Rudi : Oh no, I like it very
much. I’ve been
looking for such
a cloth material so
long.
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The dialogue tells us that Rudi expresses...
a. happiness
b. surprise
c. agreement
d. certainty
e. satisfaction
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15. Ridwan : What do you think
about our trip today?
Rahmat : …. I’ve wasted too
much for nothing.
a. I am satisfied
b. It satisfied me
c. It gives me satisfaction
d. I am dissatisfied
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16. Mother : Lina, why don’t you go
to the French course?
Lina
: Hm, hm. The teacher is
very strike and he
doesn’t speak French
well. Moreover, he
never makes jokes.
I’m not satisfied with
the course, Mom.
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The underline words are used to express…
a. satisfaction
b. dissatisfaction
c. agreement
d. disagreement
e. refusal
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17. Father : Irwan, what do you
think of the watch I
gave you on your
birthday?
Irwan : It’s beautiful.
The colour fits me.
I really like it Dad.
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From the dialogue we know that Irwan
expresses…
a. happiness
b. agreement
c. satisfaction
d. possibility
e. ability
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18. Yane : I’ve put your bags in
the back and here’s a
magazine you might
like to read on the
plane.
Astri : You’re really very kind.
………………………….
Yane : It’s a pleasure.
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a. I can’t bear it.
b. The trip will be long enough.
c. it’s really satisfying me.
d. I feel annoyed with my luggage.
e. I can’t thank you enough.
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19. Nina : How did you like your
holiday?
Susy : Well, actually…
It was not as enjoyable
as I had expected.
It rained the whole day.
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a. I am satisfied with it.
b. I can’t complain about it.
c. I was very pleased with it.
d. I was discontented with it.
e. It gives me dissatisfaction.
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20. Lecturer : What did you think of
the lecture?
Student : ……………………
Lecturer : Oh, really?
Actually I was afraid
that my lecture was
going to be boring.
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a. It was boring.
b. We were very disappointed.
c. We felt bored.
d. It was satisfying us.
e. It gave us dissatisfaction.
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