Ask the EMS Billing Experts!!
Disclaimer!!
The information discussed
in this webinar is not legal
advice. If you have a legal
matter, please contact a
legal representative.
Panel of Experts
 Stacey Bickford
• Industry and Standards Expert (ASC X12 Committee
Member)
 Renee Collier
• Compliance Expert
 Donna Magnuson
• KPI and A/R Expert
 Danielle Cote, PMP
• HL7 Guest Speaker
Question:
Will we be able to upload
our EPCR to hospitals
electronically instead of
turning in a paper report?
Related Information:
For additional information on HL7 contact:
René Nelson – rnelson@zoll.com and
Danielle Côté – dcote@zoll.com
Or optionally complete your contact
information at this link:
http://info.zolldata.com/hl7
ICD-10?
 How is ICD-10 going to impact the Ambulance
Industry?
 What is ZOLL working on to assist us with the ICD-10
changeover?
 Who will put the ICD-10 codes into our systems when
it goes into affect?
 Can you tell us if the ICD-9 codes will be mapped to
the ICD-10 codes? Or will we have to do the mapping
ourselves?
Question:
We currently outsource
our billing. What KPI’s
should we be
monitoring?
Related Information:
To download Donna Magnuson’s latest whitepaper
discussing Using KPI’s in your Business, click the link:
http://info.zolldata.com/ambulance-billing-kpis-white-paper
Question:
Is there anywhere I can find
a complete list of all required
documentation EMT’s must
fill out for a billable run?
Related Information:
•
•
•
•
NHIC: - http://www.medicarenhic.com/providers/pubs/REFEDO-0004%20Ambulance%20Billing%20Guide%200612.pdf
Palmetto GBA:
http://www.palmettogba.com/palmetto/providers.nsf/DocsCat/Pr
oviders~Jurisdiction%2011%20Part%20B~Browse%20by%20Sp
ecialty~Ambulance~8EEMJQ2707?open&navmenu=%7C%7C
Novitas: https://www.novitas-solutions.com/policy/macab/dl32252.html
WPS:
http://wpsmedicare.com/j5macpartb/resources/provider_types/_f
iles/wps-medicare-ambulance-guide.pdf
Question:
With the evolving community
practice paramedic roles, do
you see reimbursement
models changing to fit in the
near future?
Question:
How do you use ZOLL to
minimize the days between
date of service and
submitted bill date? How do
you use alerts for follow up?
Question:
How should a claim be
submitted for an emergency
response when the patient
has questionable medical
necessity?
Question:
Should we bring EMS billing
in-house or keep it 3rd party?
Related Information:
Visit www.zolldata.com to access case
studies and white papers.
Question:
How do I measure denials?
What tools should be
available in ZOLL RescueNet
that I should be using?
Question:
What are the five top billing
reports to monitor to help
identify cash flow issues?
Contact Information
 Stacey Bickford – sbickford@zoll.com
 Renee Collier – rcollier@zoll.com
 Donna Magnuson – dmagnuson@zoll.com