Technology & Advising Series
Advising 2.0: Engaging &
Communicating with
Students Online
Oak Vichaikul, University of Nevada Las Vegas
Laura Pasquini, University of North Texas
Introduction
Laura Pasquini
Academic Advisor II
College of Business
University of North Texas
Oak Vichaikul
Senior Academic Advisor
Academic Success Center
University of Nevada, Las Vegas
Agenda
Defining Web 2.0
Online Tools & Resources
Getting Started
Advising 2.0 in Action
Q&A
The Take Away
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Connect technology to student learning
Identify web 2.0 tools for academic advising
Understand how to advise using web 2.0
Consider online collaborative communities for your campus
The Power of Personal Web
"...a growing set of free and simple tools and
applications, it is easy to create customized, personal
web-based environments — a personal web — that
explicitly supports one’s social, professional, learning
and other activities via highly personalized windows
to the networked world. Online material can be
saved, tagged, categorized, and repurposed without
difficulty and without any special knowledge of how
web pages are put together... tools to use, and any
task — from creating and distributing content, to
organizing one’s personal and professional time, to
developing a library of resources that constantly
refresh and update themselves..
The 2009 Horizon Report
http://wp.nmc.org/horizon2009/
Defining Web 2.0
Web 2.0
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online
community
share
collaborate
web-based
interaction
user-centered
design
Why Use Web 2.0?
• Information sharing
• Optimize resources
• Innovative problem-solving
• Enhance creativity
• Collaborate
• Simple
Question
What web 2.0 tools do you
use? Why?
Do you use web 2.0 in
Academic Advising? How?
Engaging & Communicating Online
Advising With...
Blogs
Facebook
Twitter
Web 2.0
Delicious
Flickr
Principles of Connectivism
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Being connected
Learning from others
Process of connecting information
Different modes of online interaction
Diverse opinions, ideas & concepts
Capacity to know more, is more
critical
• Nurturing connections on-going
learning
• Making choices & decisions
George Siemens, 2004
Information & Communication Travels
New Media Ecology Realities
• Media & gadgets are part of everyday life
• Easy to gather information & communicate
• Anywhere & anytime
• The internet is the center of the revolution
• Multitasking becomes a way of life
• Ability to be a publisher, creator or storyteller
• All will change in the coming years
Adopted from L. Raine (2007) Pew Internet
Social Networking
Online communities of people connected to
share interests or activities.
Social Networking
Profiles that can facilitate:
• sharing messages
• news posts
• videos
• pictures
• connect to groups
• personal updates
Social Networking
Computer mediated social interaction.
Social Networking
Connection to friends, classmates, family, coworkers, alumni, conference buddies, and
MORE!
Social Networking
Allows you to:
• support a cause
• disseminate news
• share common interests
• aggregate information
• have fun
• be introduced
• stay connected
Social Networking
You can CHOOSE what & how you want to
share => Privacy Settings are Important!
Social Networking
Fan Pages allow students to connect to
Advising Centers & Offices for:
• upcoming events
• dates & deadlines
• advising hours
• general academic info
• introduce advisors & staff
Social Networking
myspace.com
facebook.com
linkedin.com
Demo
Blogs
Web Log = blog
Blogs
Log/ Journal / Diary
Blogs
Regular Entries
Blogs
Virtual vs. Physical
Blogs
Always Open
Blogs
Media Rich
Blogs
Limited in subject
Blogs
Feedback from viewers
Demo
Blogs
blogger.com
tumblr.com
wordpresss.com
posterous.com
Microblogs
Extremely small blog that is limited in
size of content.
Microblogs
How small is
small?
Microblogs
140 Characters
Microblogs
Updates limited to text only
Microblogs
Do more with less
Microblogs
Concise communication
Microblogs
Headlines
Teasers
Trailers
Demo
Microblogs
Collaborative Software
Software designed to help people involved in a
common task achieve their goals.
Collaborative Software
Document Collaboration
Collaborative Software
Web Based
Collaborative Software
Real Time
Collaborative Software
Multiple Users
Collaborative Software
Track History of Edits
Demo
Collaboration Software
Photo Sharing
Publish & share digital
photos online
Photo Sharing
Kindergarten Rule #3:
Share with others.
Photo Sharing
Organize.
Tag.
Group.
Photo Sharing
Make notable notes.
Photo Sharing
Include an online reference.
Web links are great!
Photo Sharing
POST a comment.
Give & get feedback.
Photo Sharing
Join a group.
Be part of the community.
Photo Sharing
Private vs. Public images.
You decide.
Photo Sharing
Connect your images to
your advising website, blog
& social network.
Photo Sharing
flickr.com
picasa.google.com
shutterfly.com
photobucket.com
smugmug.com
Demo
Social Bookmarks
Save your online
resources:
o share
o organize
o search
o manage
Social Bookmarks
Save references & resources.
Social Bookmarks
Tags are social.
Search is social.
Be social.
Social Bookmarks
Build your network.
Share information.
Recommend resources
Social Bookmarks
Categorize your content.
Make information easy to find.
Social Bookmarks
M is for Metadata.
Detailed descriptions.
Social Bookmarks
Accessible anywhere!
Stored "in the clouds."
Social Bookmarks
delicious.com
addthis.com
reddit.com
sharethis.com
stumbleupon.com
Demo
Advising 2.0 in Action
Use in an Academic
Advising Center
Communication
One Way Communication
Notifications
News source
Noise
Two Way Communication
Conversation
Emphasize quality over quantity
Mutually beneficial
Academic Success Center Approach
• Relate to students with technology they use
• Manage ASC content and its distribution
• Reference or re-direct as much as possible
to ASC or official sites within UNLV
Demo
Getting Started With Web 2.0
Experiment
Connect
Explore
Try It Out
• test & play
• set up an
account
• be informed
• ask questions
• get involved
• take time to
learn
Join a Network
• meet new
advisors
• collaborate
• share with
peers
• link to
information
• get help
• show & tell
Develop a Plan
• establish a
design team
• assessment
• learning
outcomes
• pilot project
• implement
• review &
evaluate
Common Concerns
• Start up & Help
• To friend or not to friend?
• Managing your identity
• Settings & Access
• FERPA & Privacy Concerns
• Walking the line
• Other questions??
Social Web Connects Students
Share
Connect
Discuss
Advisor
Collaborate
Model
Empower
Be Social With Your Advising
Advising 2.0 in Action
"Go to where the
students are."
- Laura
Advising 2.0 in Action
"If you build it they will come,
but will they stay?"
- Oak
Advising 2.0 in Action
"Engage them and
they will stay."
Questions or Final Thoughts?
Explore & Play with 2.0
• No "Magic Bullet"
• Failure leads to success
• FREE to use!
• Participation is key
• Collaborate & connect
• Share resources
Stay connected...
Oak: oak.vichaikul@unlv.edu
Laura: laura.pasquini@unt.edu