NetTN Executive Steering
Committee Meeting
2nd Quarter, 2010
Confidential Under TCA 10-7-504
1
Network Overview
April through June 2010
Network Availability
Core (A.1)
Edge to Core (A.2)
Internet Access WAN (A.5)
Internet/Internet 2 (A.6)
Site Statistics
Apr
May
June
Target
100.000%
99.996%
100.000%
99.999%
99.97%
99.97%
99.95%
99.95%
100.000%
100.000%
100.000%
99.999%
100.00%
99.85%
100.00%
99.95%
Apr
May
June
Target
Total Sites
1784
1798
1799
Compliant Sites (A.2)
1728
1741
1715
56
57
84
Non-Compliant Sites
Confidential Under TCA 10-7-504
100.00%
2
Network Topography Detail
As of June 30, 2010
Network
Topography
384 K
1.5 M
3M
4.5 M
6M
7.5 M
9M
16 M
Metro
Metro
Metro
Metro
Metro
Metro
Metro
Metro
Metro
Metro
OIR
TBR
PCU
UTS
EHE
CHN
SDE
LLG
PBS
206
1011
7
72
2
1
6
38
1
73
4
50
2
8
1
2
1
1
1
E- 4M
E- 8M
E - 10 M
E - 20 M
E - 50 M
E - 100M
E - 200M
E - 600M
E - 750M
E - 1Gb
Totals
4
12
19
4
7
10
3
1
1
1
7
3
1
1
1
1
8
2
1
2
16
6
6
2
1
2
4
3
6
2
3
11
4
158
4
4
1
1
1
1345
1
1
5
61
10
16
4
Confidential Under TCA 10-7-504
40
318
18
6
3
Network Activity
April – June 2010
Network Growth
OIR / TBR
30-day
OIR/TBR
Metro-E
60-Day
Community
Health
e-Health
UT
LLG
PCU
PBS
SDE
Apr- June
Apr- June
Apr- June
Apr- June
Apr- June
Apr- June
Apr- June
Apr- June
Apr- June
50
2
2
0
1
4
1
0
21
81
5
11
0
1
0
0
0
0
3
20
Disconnect
21
0
17
0
0
0
0
0
2
40
TOTAL
76
13
19
1
1
4
1
0
26
141
4
1
0
0
0
0
0
0
0
2
Organization
Month
New
Change
Expedites
TOTAL
Network Activity: 2nd Q 2010
New
81
58%
Disconnects
40
28%
New
Change
20
14%
Change
Disconnect
Total Number of Expedites: 5
Confidential Under TCA 10-7-504
4
Video Metrics
April – June 2010
Metric
Apr-10
May-10
June-10
32
23
35
130
86
146
15,880
12,965
20,888
Average Conference Duration (in minutes)
122
151
143
Total Registered Sites
194
194
195
Total Conferences
Total Participating Sites
Total Conference Time (in minutes)
Confidential Under TCA 10-7-504
5
Security Accomplishments
Q2 Managed Security Services - Change Control & Trouble Tickets
•
•
•
MSS Firewall & IDS Change Requests were completed successfully
Severity 1-2 MSS Trouble Tickets Completed Successfully
Severity 1-6 MSS Trouble Tickets Completed Successfully
Q2 Security Consulting Deliverables
•
•
•
•
•
Created the “NetTN Firewall Port Block Effectiveness Report” and presented to the NetTN
Program Office to demonstrate success post-implementation
Created the “NetTN Firewall Logging and Alert Recommendations Report” and presented
to the NetTN Program Office. Recommendations were successfully implemented on 43
firewalls
Developed curriculum & provided Instructor-led NetTN security training classes for LCM
Operation Managers, CMS-Tier 1 Help Desk, LCM Engineering, AT&T Labs
Updated the NetTN Security Incident Response Plan for 2010
Revised “MACD to MSS Provisioning Process” Documentation
•
•
Added URL Filtering for all NetTN Partners
Added Premise-based firewall provisioning information
Confidential Under TCA 10-7-504
6
Security Accomplishments
Q2 Security Consulting Deliverables
•
Created the NetTN Core Penetration Test Report
•
•
•
Met with NetTN Program Office to develop a NetTN End-Site Penetration Test SOW
•
•
•
•
•
•
Findings presented to NetTN Program Office
Documented the penetration testing server & network configuration
Created a “NetTN End Site Pen Test Partner Approach & Benefits” slide deck for customer audience
Developed & presented “NetTN End Site Vulnerability Scan Target Scope” and Statement of Work
Completed Geographic failover testing in the bat cave for CR-2417 - Knoxville to Nashville
Internet Egress Failover and Failback Testing
Developed a NetTN Firewall, IDS and Threat Alerts Configuration Spreadsheet
Documented custom actionable threat management report requirements
Created 43 Custom Firewall Policy Export Reports and disseminated to NetTN Partners
Confidential Under TCA 10-7-504
7
Project Management
Key Network Projects Completed
Core Enhancements
•
•
•
•
•
Completed installation of additional PER capacity in Nashville, Knoxville and Memphis
Completed physical installation of new IBR and EGR chassis in Nashville and Knoxville
Completed diverse connections on JHNPE1 to Knoxville and Nashville GSR routers
Completed IOS upgrades on new PER chassis in Nashville, Knoxville and Memphis
Completed standardization/migration of OOB connectivity for management routers in
the Central Offices
Internet Egress
•
10G MIS Circuit completed in Knoxville
Geographic Failover Test
•
•
Performed geographic failover test for Internet traffic between Nashville and Knoxville
Supported the July firewall upgrade work
Confidential Under TCA 10-7-504
8
Project Management
Key Network Projects Completed (cont)
URL Filtering
•Applied Authorized Override enhancement configurations for K12 schools
•Transitioned to New URL Filtering Database/Features
Provisioning
• Completed TEMA provisioning for new VRF
• Completed K-12 provisioning for Franklin County
• Completed TSU Multi-homing Design and Implementation
Decommissioning Project
• Completed legacy port shutdowns in Nashville and Knoxville for decommissioned
equipment
Confidential Under TCA 10-7-504
9
Project Management
Key Network Projects In Progress
Core Backbone and Equipment Upgrades
• RSP/CHOC12 Upgrades postponed as a Q1 activity – complete by October 17
• Completion of activation of new IBR and EGR chassis in Nashville and Knoxville (Q4)
• Installation and activation of additional PE chassis in Chattanooga (Q4)
Decommissioning
• Legacy VRFs and ports will be un-configured (Q4)
• Completion is a pre-requisite to the new IBR and EGR chassis turn-ups scheduled for Q4
NSHPE5 Metro Ethernet Aggregation re-grooming
• Completed in Q3 for Austin Peay State University and Tennessee Technological University
OIR Egress Monitoring
• Began engineering planning for supporting the monitoring of the new OIR Egress link
(implemented in Q4)
Confidential Under TCA 10-7-504
10