SEARCH & DISPLAY GENERATE HIGH QUALITY LEADS ONLINE Presented By Matt Stormoen - Pure Focus info@purefocus.com | 310.341.2100 | www.purefocus.com Agenda 1. Traditional VS. New Marketing 2. Why SEM & Display 3. What Is Search Engine Marketing a. Marketing Goals, Keywords, Ad Copy 4. What Is Display Advertising a. Contextual, Placement Targeting, and Remarketing 5. Landing Pages 6. Budgets & Bids 7. Analyze, Monitor, Measure Traditional Marketing - Print - TV - Radio - PR - Events - Direct Mail Stats 86% Skip TV ads 44% of Direct Mail is never opened 91% Unsubscribe 200m say Do Not Call *Hubspot State Of Marketing 2012 New Marketing – SEO – Pay Per Click – Display – Remarketing – Social – Video – Email Connected World • 73% of New Website Visitors Start with Search Engines • 2012 Internet Users 2.1 Billion representing 75.6% of the North American Population (hubspot) • 300 Million Websites Added in 2011 Why PPC & Display • Quick Start / Instant Access • Attract Millions • Easy, Flexible, Customizable • Specific Communication • Accountability – Track ROI The State Of Search • SEM Delivers Low Cost Leads • More Dollars Shifting To SEM • Increasing Interest In Display Q4 2011 vs Q4 2010 • Paid Search Spend Increased 35% • Click Volume Increased 56% • CTR Increased 23% Where do B2B buyers Get Information • 37% Catalogs • 35% Seminars • 39% Tradeshows • 41% Trade groups • 71% Internet * Google & Compete October 2011 Lower Cost B2B Leads 89% are Maintaining or Increasing their Inbound Budgets Why Businesses Are Increasing SEM Budgets Follow the Money 85% of 2012’s total online ad spend will go to search and display WHAT IS SEARCH ENGINE MARKETING? SEM – Pay Per Click “Pay Per Click is an Internet advertising model used on search engines, advertising networks, and content sites, such as blogs, in which advertisers pay only when their ad is clicked.” --Wikipedia How It Works Get Found Analyze Inform Convert GET FOUND. Setup Process • • • • • • • • Determine Your Marketing Goals Research and Select Keywords Design and Create Ads Select and Optimize Landing Pages Set Budget and Bids Install Tracking Codes Monitor and Measure Results Adjust and Optimize as needed MARKETING GOALS GET FOUND. Marketing Goals • • • • • Budget Allocation Average Lifetime Customer Value Cost Per Acquisition / Lead Brand Authority & Recall Define Conversion Events: – Subscribe to Newsletter – Fill Out a Form – Visit a Specific Page – Download a White Paper GET FOUND. Picture Your Customer • • • • • Words and phrases they use to search online Type of devices they use to browse the web Favorite websites Geographical location Preferred Contact Method (email, call, or submit a form) GET FOUND. Campaign Objectives • To drive high volume of desired actions (fill in the blank) at an efficient cost-per-acquisition • To secure new (leads, sales, sign-ups, etc…) for less than $x.xx • To determine which keywords, placements, and categories result in the highest ROI KEYWORDS GET FOUND. What Are Keywords? A Word or Phrase that people would employ to locate information on products, services, or topics they are interested in learning more about. GET FOUND. Keyword Example Example: Jim is interested in purchasing new golf shoes. He visits a search engine and enters the keyword “Golf Shoes”. GET FOUND. Keyword Example Example: Jim is interested in purchasing new golf shoes. He visits a search engine and enters the keyword “Golf Shoes”. - Men’s Golf Shoes Soft Spike Golf Shoes Nike Golf Shoes Discount Men’s Golf Shoes GET FOUND. Keyword Tool GET FOUND. Keyword Analysis Monthly Search Volume Average CPC Estimated Monthly Investment Advertiser Competition Estimate Ad Position GET FOUND. Selecting Keywords • • • • • Specific Keywords Perform Better Include Company Brand as Keyword Keyword Tools Google Keyword Tool (Free) Word Tracker (Paid) Microsoft Advertising Intelligence Tool Tip: Use Zip Codes, City, State for location based products Common Mistake: Going too Broad AD COPY INFORM. Elements Of An Ad 25 characters for the headline 35 characters per text row 4 rows per ad (destination URL included) INFORM. Where SEM Ads Displayed INFORM. Design and Create Ads • Include a call to action • Include keywords • Include information to discourage bad clicks • Review competitor ads and then differentiate • Know the editorial guidelines and restrictions • Common Mistake: Leaving Keyword out of the Ad INFORM. Ad Copy Is Important • Ad copy prepares the customer • Set’s expectations • Encourages or discourages action (click) • Good Ads = Lower Cost Per Click • Stronger CTR means lower bids to reach same ad position INFORM. Ad Examples Good: INFORM. Ad Examples Good: Bad: INFORM. Good Ad Copy Focus on benefits What’s in it for them Conversational Tone Not used to ‘sell’ your product Revise & Test WHAT IS DISPLAY ADVERTISING? SEM – Display “Display advertising appears on web pages in many forms, including web banners. These banners can consist of static or animated images, as well as interactive media that may include audio or video elements.” “Display advertising on the internet is widely used for branding” --Wikipedia GET FOUND. Display Advertising Options Contextual Targeting Targeting an individual based on a subject of particular interest to them; displaying ads on sites related specifically to the content the individual is viewing on a webpage. Placement Targeting Allows advertisers to choose specific ad placements (websites, feeds, mobile) where they’d like their ads to appear. Remarketing Observing consumers behaviors while they are visiting your website and then targeting messages to those consumers after they leave your site based on whether or not they completed a desired action. GET FOUND. Contextual Targeting Keyword Theme Driven Matching • • • • Words on a page Frequency of words Linguistics Page structure GET FOUND. Contextual Tool GET FOUND. Contextual Targeting When To Use • Building Brand Awareness • High Level Of Impressions • Low Click Thru Rate • Identify New Placements GET FOUND. Placement Targeting • Advertiser selected sites • Greater control over location of ads • Higher quality traffic • Higher conversion rates GET FOUND. Placement Targeting Identify Placement Type Site, Video, Feed, Mobile, etc Placement Location Words or Phrases, Sites of Interest, or select a category related to your products or services Review Results Click through to see the sites listed in the results to review potential placements GET FOUND. Placement Tool GET FOUND. Placement Tool GET FOUND. DoubleClick Ad Planner GET FOUND. DoubleClick Ad Planner www.GolfMagic.com • 77K Unique Visitors • 10K-100K Impressions/Day • 100% Male Audience • 72% Between 35-44 Years Old • 68% Some College, 32% Bachelors Degree GET FOUND. DoubleClick Ad Planner GET FOUND. Placement Targeting When To Use: • Specific Sites Tailored To Your Audience • High Performing Contextual Sites • Managing Bids On “Site” Level GET FOUND. Remarketing • Have An Interest In Your Products • Have Visited Your Site • Cookie / Pixel Based • Increases Authority & Brand GET FOUND. Remarketing Determine Your Goals Build Your Audience List • Pages Visited • Products Viewed • Actions Performed • Define Duration GET FOUND. Remarketing GET FOUND. Remarketing GET FOUND. Remarketing GET FOUND. Remarketing GET FOUND. Remarketing Easy to implement Can significantly increase ROI Segment audience by behavior & actions Define duration of remarketing Specials & discounts to encourage action LANDING PAGES CONVERT. Landing Pages • Use Action Oriented Language • Gain Trust • Demonstrate Value • Clarity over Creativity GOAL: Encourage Visitors to Take a Specific Action. CONVERT. Bad Landing Pages • Make customers keep searching – provide answers • Use the same landing pages for all keywords • Give the customer too many choices • Common Mistake: All ads go to the sites homepage CONVERT. Landing Pages CONVERT. Landing Pages CONVERT. Landing Pages Good Landing Pages Will: • Generate More Leads, Sales, Business. • Keep Your Visitors Happy • Cut Advertising Costs • Increase Conversion Rates ANALYZE ANALYZE. Budgets • Budgets Apply to an entire campaign • Determines how often your ads are eligible to be shown (exposure) • Prioritize & allocate Investment • Higher budgets for best performing keywords & placements ANALYZE. Bids PPC • Determine ad position • Can manage at keyword level • Control click costs Display • Determine ad location • Can be managed at site level • Primarily used for Branding (impressions) ANALYZE. Considerations • % of clicks that become registrants • % of registrants that become leads • % of leads that become high-quality leads • % high-quality leads that become customers ANALYZE. Conversion Tracking • • • • • Common Mistake: Not using it Define conversion event for your site: Completed Sale Signed up for Newsletter Submitted Request for Information Viewed Specific Page Insert tracking code on appropriate page More than one type allowed Consider Google Analytics for more detailed reporting ANALYZE. Analytics ANALYZE. Monitor and Measure Results • Adjust to maintain a comfortable ROI • Some conversions may not be tracked • Value gained without an immediate conversion • Know your ROI metrics Common Mistake: Don’t know what a conversion is worth RECAP SEM Benefits • Over 2 Billion Searches per day on Google Alone. • Specific Targeting • Geographic Targeting • Cost Control • Immediate Results • Fast Testing Display Benefits • Brand Development • Reach & Frequency • Contextual Targeting • Placement Targeting • Remarketing DRIVE HOME SAFELY www.PUREFOCUS.com