3 Ways Your Dealership Can Increase Sales Through Multimedia Messaging Scott Rogers Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Why Text? 1. 2. 3. 4. The average American has 4 emails accounts...but just one mobile number. Text has no spam filter...so virtually every message is read. Written permission is required...so subscribers want to hear from you. 30% of Americans get a new email address every year...but when was the last time you got a new mobile number? One number + No Bulk Folder + Opt-in Audience + Limited Churn = Increased Sales Email SMS MMS ROI 6x-8x 3x-4x Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Examples of Automotive SMS Jiffy Lube Site Traffic Harley-Davidson Store Traffic Ford Lead Gen Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 What is Multimedia Messaging? SMS Delivers 160 characters, reaches every phone, best used for sending URLs, click to call numbers, etc. MMS Delivers 40 seconds of video or images plus unlimited text to 90% of phones. Spanish character support, integration with websites/apps to enable content sharing and inbound content transport are other benefits. Typically no cost for MMS data. Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #1: Upgrade to MMS A decade ago, brands upgraded from text-only to HTML email. A similar switch is now happening with mobile messaging as more programs begin using MMS. QSR Retail Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #1: Upgrade to MMS Video Image Animated Gif Slideshow Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #1: Upgrade to MMS & VS. To demo, text PRIUS to 26262 Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #2: User Generated Content Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #2: Picture Yourself in a New Car Everyone has a camera on their phone. MMS can transport inbound photos which can be uploaded to a website, social network or other destination. Rather than simply asking people to text in a keyword from the comfort of their couch, ask them to visit your dealership, snap a selfie from the front seat with your salesperson in the shot and text it in for a chance to win a new car, oil changes for a year, etc. If you want to promote the roominess of a new model, ask them to fill every seat with friends as a means of getting even more potential buyers in a car on your lot. Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #2: Scavenger Hunt For a few weeks leading up to the promotion, ask people to text HUNT to 12345 for a chance to win a new car. Promote the call to action in DM, radio, etc. Then place several new vehicles around town. Send participants periodic clues as to the location of the cars. The first 100 people to text a keyword from the car’s window with their picture beside the car move to the next round. Then thin the field to 50, then 25, etc. People have opted in, so you’re able to send them updates on how the contest is going, other offers and more. Or, keep it local and run something similar on just your lot. People text in to enter and need to visit the lot and to find a specific vehicle to advance. They take a photo beside the car, answer a question about the car (what’s the color) or other challenge. Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #3: Third Party Text Alert Ads A growing number of media companies are delivering ads with their news, weather, traffic and other content. Delivering your ads via their alerts can help launch new models, deliver coupons, grow your own mobile databases, etc. There are three basic text alert ad packages: •SMS Text Ad is 50 characters out of the 160 characters which SMS can deliver. This is enough for a click to call number, URL, reply keyword or coupon offer. Typical CPM is $15. •Image MMS includes – 100 characters since MMS has no character limit. If possible, the client image is included in the image that's delivered. For example, if a weather forecast image is sent, the sponsor logo is included within the image. Typical CPM is $20. •Video MMS includes - 100 characters as well plus a 10 second pre-roll ad. Because MMS delivers 40 seconds of video, this message can still deliver 2030 seconds of news, weather or traffic video content. Typical CPM is $40. Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #3: Third Party Text Alert Ads Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #3: Third Party Text Alert Ads Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Tactic #3: Third Party Text Alert Ads Scott Rogers | Mercantile Mobile Marketing | President | text SCOTT to 26262 Contact Info Full Name: Scott Rogers Company: Mercantile Mobile Marketing Job Title : President Email: scott@mercantilemobile.com Share an important takeaway you received from this session using hashtag #DD17 for a chance to win an iPad.