Drug Demand Reduction
Coordinator (DDRC) Training
Presented by Jett Mayhew, National DDR Officer
Last Updated December 2011
Overview
• DDRC as a manager
• Duties of the DDRC
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Region-level planning and execution
Supervising and mentoring DDRAs
Supervising and mentoring DDROs
Working with the National DDR Officer
• Getting started
• Questions
DDRC as a Manager
(1 of 4)
• You can make a difference
– The people you manage have to be more effective and more
productive with you in the DDRC position than they would be if you
were not.
• People aren’t mushrooms
– We all know mushrooms grow very well when kept in the dark.
People, on the other hand, function better when they are kept in the
loop and given straight information. Communicate with your people!
DDRC as a Manager
(2 of 4)
• Make sure you are motivating your team
– Your goal as the DDRC is to get and keep people motivated and
working towards a common goal. Watch your own actions to be sure
you aren’t defeating your own efforts by discouraging people’s
motivation. Don’t be demanding. With Cadet Programs and DDR
working together, it will motivate your teams.
• Keep the flame alive
– When people get into the DDR program, they are all fired up and
ready to do great things. Over time, they can wear down. Do what
you can to fan the flames of members’ enthusiasm. If you do, you will
be amazed by their output. Cadets are always excited for new
adventures, so get them involved.
DDRC as a Manager
(3 of 4)
• Share ownership of each activity
– It is a lot easier to get your people to support an activity if they have
an opportunity to participate in the planning and execution of the
activity.
– Remember, you will need member support for your region’s activities.
Examples include Region Staff College – Region Chaplains College –
Region Cadet Competition – Region Conferences – Region CAC –
Region Flight Clinics
• Work with your Cadet Programs personnel
– You report to the Region DCS, Cadet Programs
– Work with Wing DCPs along with Wing DDRAs
DDRC as a Manager
(4 of 4)
• Improve your customer service
– Who are your customers? Your subordinates, upper chain of
command, and your community.
– Below are 10 skills that can help you with your customer service.
1. DDR Program knowledge
5. Persuasive abilities
2. Professional Communication
(Verbal, written, and listening)
6. Flexibility
3. Problem resolution
4. Task orientation and time
management
7. Work Ethic
8. Professionalism
9. Confidence
10. Leadership
Duties of the DDRC
• Region-level planning and execution of the DDR
program along with Region DCS/CP
• Supervising and mentoring DDRAs
• Supervising and mentoring DDROs
• Working with the National DDR Officer
Region-level Planning and
Execution (1 of 6)
• Evaluate the condition of the DDR program in your
region
– Determine the Best Practices and work to ensure those programs are
able to continue
– Identify and implement solutions to existing or emerging problems
within the DDRP at the wing/region level
• Work closely with region Cadet Programs staff and
region Chief of Staff for Cadet Programs to
encourage DDR integration with all wing activities
– Work with CAC and the region DCS/CP to plan cadet activities
– Ensure DDR is taught at all wing encampments as listed in the
Encampment Curriculum
Region-level Planning and
Execution (2 of 6)
• Promote a strong safety and Operational Risk
Management (ORM) program
– Conduct ORM analysis before EVERY activity
– Safety should be first!
• Work with the region Safety Officer to promote the
safety of all region and community members during
activities
Region-level Planning and
Execution (3 of 6)
• Nominate a DDR Wing of the Year
– Consult with region staff and use a CAPF 120 to nominate the wing in
your region who has had the most active and excellent DDR program
during the last year
– Use the EOY report as supporting documentation
– Nominations must have the signature of the Wing Commander
– Nominations must be received by Wing HQ by 15 January
Region-level Planning and
Execution (4 of 6)
• Work with region staff to find an assistant DDRC
– As with all other positions in CAP, it is very important to train your
replacement
– With an assistant, your job becomes easier because you can distribute
the workload
– Assistant DDRCs are assigned the same way as DDRCs in eServices
– We encourage that all levels have a cadet DDRC/DDRA/DDRO even
though they cannot be listed in eServices; fill out the CAPF 2a for their
positions
Region-level Planning and
Execution (5 of 6)
• Submit an After Activity Report (AAR) for each
activity you conduct
– All reporting is done in eServices
– AARs are due within 15 days after the activity
– If you have questions about submitting an AAR, please see the AAR
Reporting tutorial on the DDR website (capmembers.com/ddr)
– If you still have questions, contact the National DDR Officer
Region-level Planning and
Execution (6 of 6)
• Verify that wings in your region have all completed
an End of Year Report NLT October 30 each year
– The EOY report is completed in eServices under DDR Reporting
– AAR information is automatically integrated into the EOY report,
making the DDRA’s job easier!
– Encourage your DDRAs to submit AARs throughout the year, and wing
demographic information whenever it changes
– Your job is to verify the submitted EOY reports
– There is no reason for the EOY reports to be late - the sooner they are
completed, the sooner NHQ/DDR can report to the Air Force Surgeon
General
Supervising & Mentoring
DDRAs (1 of 4)
• Educate and train DDR & CP personnel on
appropriate DDR responsibilities
– AFI 10-2701 (July 2005) defines CAP’s DDR program as a component of
the Cadet Program
– In March 2010, CAP’s national commander returned DDR to the
jurisdiction of Cadet Programs. Because of this, DDR and Cadet
Programs need to have a firm partnership
– This can be done through planning joint activities, maintaining active
communication, etc.
• Provide supervision, including constructive feedback
and corrective actions, to wings in a timely and
respectful fashion
Supervising & Mentoring
DDRAs (2 of 4)
• Help each wing develop strategic goals
– Based on the national-level goals listed in CAPR 51-1, the wing should
develop a year-long plan
– The wing plan should include a roadmap of goals and how the wing
plans to achieve each one
– Goals should be achievable, yet challenging
– The goals should force the wing to look at things in a new way and
reach for things they haven’t had before
Supervising & Mentoring
DDRAs (3 of 4)
• Communicate with wings on a regular basis to
answer questions and ensure they have the
resources they need to run an active DDR program
– Be an open and available resource for DDRAs and others interested in
the DDR program
– Maintain your professional development so that you can be as helpful
as possible to those you are managing
– If a wing has no assigned DDRA, work with the units within the wing to
make sure they have what they need
– Work closely with the DCP in every wing
Supervising & Mentoring
DDRAs (4 of 4)
• Review activity funding requests from units and
wings
– Activities requiring funding for out-of-pocket expenses use DDR form
1B and DDR form 1C (80/20 rule and 30-mile rule apply)
– Activities requiring catalog promotional items use a DDR form 1A and
DDR form 1C (shipping costs and 30-mile rule apply)
– DDR form 1C requires the Unit Commander’s and the Wing
Commander’s signatures
– The DDRA and commanders APPROVE the forms
– The DDRC REVIEWS the forms for errors and DDRA forwards to
NHQ/DDR
– Wing demographic information must be submitted before any funds
are approved by NHQ
– DDR forms can be downloaded from www.capmembers.com/ddr
• Follow up on all unit activity funding requests
Supervising & Mentoring
DDROs (1 of 3)
• Verify member reports in eServices
– As a DDRC, you can request access to see which units and wings have
assigned DDR officers and which do not. This can help you in
contacting and coordinating with DDROs, DDRAs, DCPs, and wing
commanders
– Work with the region PD Officer to get permission to access Member
Reports
– If a unit/wing claims to have a DDRO/DDRA, but they are not assigned
in eServices, it does not count
– Cadets cannot be assigned in eServices, so if a unit/wing has a cadet
DDRO/DDRA, there must be a paper CAPF 2a on file
Supervising & Mentoring
DDROs (2 of 3)
• To print a Member Report of DDROs/DDRAs in your
wing or region
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Log in to eServices
Click Member Reports on the right side of the Home Screen
For Report Type, choose Membership by Duty Position
For Unit, select your region (e.g., MER-001) or wing (e.g., MD-001),
and verity that View Unit Only is not selected
Under Functional Area, select Cadet Programs
Under Duty Position, select Drug Demand Reduction Administrator or
Drug Demand Reduction Officer
Choose the type of report (PDF, Excel, or Word)
Click View Report
Supervising & Mentoring
DDROs (3 of 3)
• Verify After Activity Reports in eServices
– Once a unit has completed an activity, they fill out an AAR in eServices
and you will receive an email
– Verify each report for completeness
– Common error: total gate count at a large event is not your attendance;
attendance is the actual number of people who completed the DDR
activity or received DDR education at the event
– Common error: do not count attendees/students/participants in the
man hours for implementation
– If you have questions about accessing submitted After Activity Reports,
please consult the online tutorial
– Encourage DDROs and DDRAs to submit their AARs in a timely manner
(within 15 days of events)
– Let DDRAs know how they are doing by monitoring the metrics screen
Working with the National
Team Leader
• Direct all questions/suggestions for improvement to
the National DDR Officer
• Submit all Form 1A/Form 1B/Form 1C requests to
the National DDR Officer for review if you have
questions
• Assist the National DDR Officer in developing training
plans for the DDR program
– Tele-training
– DDRO/DDRA training
– DDR lesson plans
Getting Started
• Make sure the Region Commander or Personnel
Officer has assigned you as the DDRC in eServices
• Work toward your Master Rating in the DDR
Specialty Track (CAPP 228)
• Become very familiar with DDR functions in eServices
(www.capnhq.gov) and the DDR website
(capmembers.com/ddr)
• Read the Quick Start guide on the Resources page of
the DDR website
• Lead your team