SMEs how to get started with AdWords and what it takes to run successful campaigns Marina Obšivač Software Startup Academy - 18.01.2014. The typical scenario reads like this: • Business has been good • They've been using radio, banners, newspapers • They start to notice that sales have been steadily dropping • They ask around Software Startup Academy - 18.01.2014. The typical scenario reads like this: • and then they realize there's something called Google AdWords • they decide to create their first campaign > not getting the expected results > getting disappointed > thinking about giving up on AdWords Software Startup Academy - 18.01.2014. Reasons why small businesses have a hard time with AdWords Software Startup Academy - 18.01.2014. 1. Starting with a very small budget • running out of budget too quickly during the day • not generating enough traffic to make campaign work Software Startup Academy - 18.01.2014. 1. Starting with a very small budget • Solution: taking into account factors such as your industry, competition, products or services, etc. • Keyword planner, Google trends Software Startup Academy - 18.01.2014. 2. Facing high levels of competition (from bigger businesses) • find long tail keywords (3+ worded keywords) > less competition > highly specific and relevant • Google Instant + Google Suggest • Keyword planner • Search term report Software Startup Academy - 18.01.2014. 3. Quality of the website • not easy to navigate, confusing, complicated ordering process, etc. > potential clients get frustrated or bored > high bounce rate • affects the performance of your AdWords campaigns • Solution: improve the UX Software Startup Academy - 18.01.2014. 4. No campaign tracking • Very difficult to assess how effective the campaign is • Solution: Google Analytics Software Startup Academy - 18.01.2014. Adwords Strategies for Startups Software Startup Academy - 18.01.2014. AdWords campaigns can help startups: • • • • • Assess demand for their new service Maximize launch buzz Get people coming back to their beta accounts Help test new feature ideas Grab investors attention (Gmail Sponspored Promotions, Display) • etc. Software Startup Academy - 18.01.2014. Pre-Launch • Capturing investor attention (display, directly) • Testing new feature ideas (test LP variants, ads) • Naming your product (multiple ads) • Crafting your pitch • Email list building Software Startup Academy - 18.01.2014. During Launch • • • • • Launch buzz Generate expanded visibility Extend awareness and reach „stalking” visitors (remarketing) Bid on competitors brand name Software Startup Academy - 18.01.2014. Post-Launch • Get new customers • Optimization • Regain initial subscribers to mailing list/product/etc Software Startup Academy - 18.01.2014. Use PPC to validate a Startup Idea Software Startup Academy - 18.01.2014. Why? • • • • Fast feedback Little effort Measurable Targeted Software Startup Academy - 18.01.2014. How? • Identify potential customers by the searches they make online • Get in front of them, present your idea, look for validation Software Startup Academy - 18.01.2014. How to meet your business goals Software Startup Academy - 18.01.2014. 1. Create the Right Goals • • • • • • Who: Who is involved? What: What do I want to accomplish? Where: Identify a location. When: Establish a time frame. Which: Requirements and constraints. Why: Purpose Software Startup Academy - 18.01.2014. Software principles • designed to promote software downloads or other applications • content of the ad, the website it points to, the download process, the application itself, and the uninstall process. • Ad disapproval > Domain disabling > Account suspension Software Startup Academy - 18.01.2014. 2. Plan and research 3. Manage your expectations 4. Setup campaign 5. Analyze 6. Track your conversions 7. Optimize Software Startup Academy - 18.01.2014. Make sure your product is ready before you attract potential customers. Do not pay money to leave a poor first impression! Software Startup Academy - 18.01.2014. Questions? marina@escapestudio.hr @MarinaObsivac Software Startup Academy - 18.01.2014.