An Intellectual Property Attorney’s Perspective on Social Media What Your Mother Didn’t Know to Tell You Catherine A. Cavella, Esq. ©2012 Cavella & Associates, PLLC ccavella@ipworkslaw.com ??? Intellectual Property??? A Few IP Basics • © = Copyright • TM = Trademark • = Patent • Tort Law ▫ Shh! - Privacy ▫ - Defamation COPYRIGHT The right to control copying and publication of one’s creative works of artistic expression TM or TRADEMARK The right to be free from unfair competition Businesses can have TM rights in anything a customer would see as an indicator of service or sponsorship of goods or services TM or TRADEMARK • Words, Logos, Slogans, Sounds … Anything TORT LAW PRIVACY – The right to expect your private (true) facts, image, voice, persona not be made public without your consent. Famous? Special Rules DEFAMATION – The right to be free from false & embarrassing or damaging content publicized about you. Opinion? Free Speech WHY SHOULD I CARE? • Content providers are filing lawsuits over unauthorized use of content on the web & social media. • Business & Brand Owners are waking up to online violations of their rights. Righthaven, U.S. Copyright Group, Others TROLLS ISP TAKEDOWN POLICIES • If ISP (Facebook®, GoDaddy®, YouTube®, etc.) receives notice of © or ™ infringement, will take down the page unless item is removed • Page owner can respond • Repeat offenders may be permanently removed POSTING DO’S & DON’TS (Staying out of trouble) PHOTOS & VIDEOS – Extra Care! • Who took it? • What’s in it? ▫ ▫ ▫ ▫ ▫ ▫ People Building Artwork Music Movie Stills Celebrities & Public Figures POSTING DO’S & DON’TS PHOTOS & VIDEOS: ASK BEST PRACTICE: Who took it? Use your own photos: © Who’s in it? Privacy Are they famous? Publicity What’s in it? © TM Is it embarrassing, dangerous, or offensive? Defamation Get License or Assignment* Get Release Purchase stock images from a reputable site* Use free downloads @ your own risk! You don’t know where they’ve been POSTING DO’S & DON’TS MUSIC: ASK BEST PRACTICE: Who wrote the song? Who owns the recording? (usually record label) ♪© (P) • Or record your own music Where did you get it? Do you own a License? Commercial Music Library Record Collection iTunes® Probably No • Buy or download from a music library * No (not a “cover” – need license*) POSTING DO’S & DON’TS LINKS & LINK-THRUS: BEST PRACTICE: Links that retain your page frame = © infringement If you must link or repost, as on Facebook®, use the page’s “share” links Top News (for illustration only! ) Any unauthorized link may be TM infringement Like POSTING DO’S & DON’TS COMPANY LOGOS & NAMES: BEST PRACTICE: Includes words, graphics, icons, etc. D O N’ T ! Even if you are doing it as “free publicity” JUST DON’T (visualize Nike swoosh logo here) POSTING DO’S & DON’TS Information TEXT PRESENTED AS FACT:ASK Did you write it? Is it about someone else…? or someone else’s business? Is it embarrassing, dangerous, or offensive? © Privacy Defamation Defamation BEST PRACTICE: • Post only text that was written by you or your employees @ your direction • Avoid gossip, post your news, not someone else’s • Do Not badmouth your competitors – GOLDEN RULE *LICENSES • License = the right to use or copy IP • Types = Commercial vs. noncommercial use • Don’t Assume…Read & Ask Questions! *LICENSES • These Licenses May Not Be What You Think: CreativeCommons.org (e.g. Flickr®) Crowdsource Sites (e.g. 99designs.com) Digital Rights – Pandora; iTunes®; Kindle® Owning a copy ≠ owning the copyright • So you will still need to get a license, esp. for a commercial use BUT I HEARD IT’S FAIR USE (?) BUT I HEARD IT’S FAIR USE (?) TRUE OR FALSE: You can use up to 5 notes or 10 seconds of a song & it’s not infringement FALSE BUT I HEARD IT’S FAIR USE (?) TRUE OR FALSE: If you change it a little or add to it, it’s OK (fair use) FALSE BUT I HEARD IT’S FAIR USE (?) TRUE OR FALSE: If you’re not using it to make $, it’s OK FALSE MORAL FAIR USE is determined by a balancing test several factors are balanced. No single factor determines the result. Therefore, don’t assume! EXAMPLES EXAMPLES DEFENDING YOUR TURF (if you’re on the other side) • POLICING – Brand/Reputation Monitoring ▫ www.KnowEm.com ▫ Google Alerts DEFENDING YOUR TURF (if you’re on the other side) • Take Action: Cease & Desist Letters Can start with friendly “notice”, then step it up if they don’t respond DEFENDING YOUR TURF (if you’re on the other side) • Takedown Notices ▫ Notify ISP – use their form and be specific ▫ DMCA requires ISPs to have Takedown Policy DEFENDING YOUR TURF (if you’re on the other side) TAKE ACTION PROMPTLY (avoid acquiescence) vs. CONSIDER COST OF SUING OTHER ISSUES FOR BUSINESS OWNERS Ownership/Control of Posted Photos • Usually the social media site controls, not the poster • Consequence – poster may not be able to remove or prevent publicity • When in doubt, DON’T POST SOCIAL MEDIA & EMPLOYEES EMPLOYEES’ ACCOUNTS BEST PRACTICES: • Twitter Account Password & Follower List • Maintain control over employee’s social media (assign and track account names & passwords) • LinkedIn Connections & Profile • They are IP! Who owns them - the employer or the employee? 2 Cases are testing, we don’t yet know the answer • Have written Social Media Policy that all employees sign explaining these practices! TAKEAWAYS • Know your Photos, Videos & Music • Know your Licenses – Commercial Use • Monitor & Respond Accordingly • Be Respectful (Golden Rule) Q&A TM Catherine A. Cavella, Esq. 70 W. Oakland Avenue, Suite 316, Doylestown, PA 18901 215-348-1442 ccavella@ipworkslaw.com