Objectives
• bring every citizen, school, business and
administration on-line - quickly
• create a digitally literate and
entrepreneurial Europe
• ensure an inclusive information society
11
How?
• address key areas of action at European level can make a
difference
• collaborative efforts by Member States, Commission and
private sector
• 10 key areas selected for action
12
Action
1. European youth into the digital age
2. Cheaper Internet access
3. Accelerating e-commerce
4. Fast Internet for researchers and students
5. Smart cards for secure electronic access
13
Action
6. Risk capital for high-tech SMEs
7. eParticipation for the disabled
8. Healthcare online
9. Intelligent transport
10. Government online
14
e-Government
in the
Environment Sector
European Environment Agency
Government Online Priorities
• Ensure easy access to at least four essential
types of public data in Europe.
–Define the pilot areas
• Ensure consultation and feedback via the Internet
on major political initiatives.
• Ensure that citizens have electronic access to
basic interactions.
European Environment Agency
Reporting Burden
• Each year, each member state has to provide
37,000 figures to various international environmental
reporting systems, essentially answering that many
questions.
• Only 17% of these figures are related to evaluating
the effectiveness of any particular EU policy.
• There are 57 sectoral committees in the environment
sector alone.
• Most of them have developed their own data
collection and applications.
European Environment Agency
Currently: Ad-hoc Overlapping Data Exchange on
Email, Floppy, Fax, Letter
The Public and Decision-Makers
EuroStat
EC
DG
EEA
OECD
UNEP
ETC
DG
NRC
NFP and other National
Authorities
European Environment Agency
2001: From Data Exchange to Information Provision
The Public and Decision-Makers
EuroStat
EC
DG
DG
EEA
OECD
UNEP
ETC
EIONET
Server
NRC
NFP and other National Authorities
European Environment Agency
Transparency:
Vertical
Portals
for Known
User
Communities
European Environment Agency
EIONET
Links with
Other
Networks
European
Community
ClearingHouse
Mechanism
under the
Convention
on Biological
Diversity is
hosted on
EIONET
European Environment Agency
Lessons Learnt in
e-Community Building
European Environment Agency
General Success Factors
in Network Building
• It is easy to start a network, but difficult to keep alive
• Build the organisation and technology hand in hand:
Managers must understand technology and
technologists must listen to users
• Understand users' contraints
• Respect rights of data custodians
• Provide opportunity -- the IS lives by opportunity
• Then, persistence
European Environment Agency
Building Institutions
• Network organisations can not be managed – but they
can be led
• Network organisations are normally based on voluntary
cooperation – motivated by opportunity
• By nature, network organisations are slow – a top down
drive difficult to create
• The traditional approach for defining user needs first and
then finding technological solutions does not normally
work
• Demonstration, interaction, and iteration works
• Spread of best practice works, make the best the norm
• Providing a political forum works
European Environment Agency
Building Network Infrastructure
• Model the organisational network in technological
infrastructure – ownership
• Build services that provide opportunity
• Learn how to build on each others' work
• Build infrastucture – open interfaces
• Build gateways – navigate by metainformation
• Allow contributions – build dialogue and platform for
opportunity
• Personalise and integrate
• Don't build applications – build infrastructure
European Environment Agency
Building Content Value Chains
for Communities
•
•
•
•
•
•
•
•
Information society consists of communities (i.e., networks of
people and organisations)
Content can not be the same for all
We have tried mass personalisation: How to define Special
Interest Groups without excessive fragmentation? What is the
critical mass?
Personalisation via community portals
Involve content publishing expertise in all teams
Avoid information overload
Key in value chain: From information exchange to information
provision
When is information sustainable?
European Environment Agency