Diversity
Cultural Sensitivity
Family
Medical Leave Act
Diversity
How are people different?
•Race
•Ethnicity
•Gender
•Religion
•National Origin
•Lifestyle
•Sexual Origin
•Education
•Family Upbringing
•Generation
•Political Party
•Socio/Economic Status
•Introvert/Extrovert
•“Techie”/”Non-Techie”
•Campus/Region
•Urban/Rural
Family
Medical Leave Act
Diversity
I’m different from them.
Family
Medical Leave Act
Diversity
They’re different from me.
Family Medical Leave Act
Diversity
When people are different from me, or I’m
different from other people, it sometimes
makes me feel—
•Fearful
•Angry
•Threatened
•Repulsed
•Curious
•Appreciative
Family Medical Leave Act
Diversity
A person can sometimes make a negative or
incorrect judgment or assumption about
another person who is different from them.
Why does this happen?
Because of my--
•Education
•Past Experience
•Media
•Ignorance
Because of their--
•Appearance
•Language/Accent
•Name
•Body Language/
Mannerisms
Family Medical Leave Act
Diversity
When a person makes a negative or incorrect
judgment or assumption about me it can make
me angry or frustrated. Why does this happen?
•I bet they think they know me but
they don’t
•I bet they haven’t taken the time to
get to know me
•I bet they’re assuming I’m just like
others of my type
Family Medical
Leave ActScale
Diversity
Competencies
Knowing where you are on the Diversity
Competencies scale can help you understand
why you feel and act a certain way towards
people who are different from you.
Working your way through the scale can help
you achieve better sensitivity and appreciate
diversity.
Family Medical
Leave ActScale
Diversity
Competencies
First Level: Repulsion
People from different cultures or
lifestyles than me are not normal.
They make me very uncomfortable or
angry and should not be allowed in my
environment.
Family Medical
Leave ActScale
Diversity
Competencies
Second Level: Avoidance
I don’t understand or am not familiar
with people from different cultures or
lifestyles. And I’m not really interested
or see any value in becoming familiar
so I’ll just avoid them.
Family Medical
Leave ActScale
Diversity
Competencies
Third Level: Tolerance
I can be around people from other
cultures or lifestyles, and I can respect
their differences. I let them “do their
thing” and I prefer that they let me “do
my thing.”
Family Medical
Leave ActScale
Diversity
Competencies
Fourth Level: Acceptance
I am comfortable around people from
other cultures or lifestyles. I welcome
and acknowledge them.
Family Medical
Leave ActScale
Diversity
Competencies
Fifth Level: Appreciation
I see people of different cultures and
lifestyles as positive and smart. They
have great value and have much to
offer me in the way of new information
and insights.
Family Medical
Leave ActScale
Diversity
Competencies
Fifth Level: Fostering Diversity
I am one among many different peoples.
I actively seek liaisons with people from
different cultures and lifestyles. We can
come together and learn from each
other.
Family Medical
Leave ActScale
Diversity
Competencies
1.
2.
3.
4.
5.
6.
Repulsion
Avoidance
Tolerance
Acceptance
Appreciation
Fostering
Family Medical Leave Act
Diversity
From Cross-cultural, to multi-cultural,
and then, inter-cultural.
Establishing a bridge
Meeting at a round table
Joining in a dance
Family Medical Leave Act
Diversity
What are my responsibilities towards other
people who are different from me?
•Respect the differences
•Don’t assume or pre-judge
•Learn about other cultures,
customs and perspectives
•Don’t assume the worst about
someone if they mis-treat you
Family Medical Leave Act
Diversity
What are my responsibilities towards myself
when I’m around people who are different from
me?
•Respect my comfort zone
•Be willing to stretch outside of my
comfort zone
•Don’t assume the worst about myself
when someone mis-treats me
•Don’t be too hard on myself when I
get it wrong
Questions?