Receiving guests (1)
Seating(安排就坐) Guests(客人) at the Table
Headwaiter(男領班): Good evening. How are you doing
today?
Guest: Fine, thank you.
Headwaiter: Do you have a reservation? 有訂位嗎
Guest: Yes, a table for two at 7 p.m.
Headwaiter: Let me confirm(確認) your reservation(訂位紀錄).
May I have your name, please?
Guest: It’s Sam Chen.
Headwaiter: Just a moment. (After a minute)
Sorry to keep you waiting. Mr. Chen. Your
reservation is confirmed. A table for two in the
nonsmoking section(區), right?
Receiving guests (1)
Guest: Yep, that’s right.
Headwaiter: Let me show you to your table. This way,
please. 帶你到…去
請往這邊走
(After a few seconds) Here are your menus.
Your waitress will be here soon. Enjoy your
dinner.
Guest: Thank you very much.
Headwaiter: You’re welcome. (After a moment)
Waitress: Hello. How are you today? Sorry to keep you
waiting. My name is Jane. May I take your orders?
可以幫你點菜了嗎?
Receiving guests (1)
Guest: Just a moment. We need a couple more minutes to decide.
Waitress: Take your time(不急, 慢慢來), please. I’ll come over to
take your orders(幫您點餐 ) right away.
Receiving guests (2)
Asking Guests to Wait
Headwaiter: Good evening, ma’am. Welcome to
Gourmet’s(美食家) Restaurant.
Guest: Good evening. I’d like a nonsmoking table for three.
Headwaiter: Do you have a reservation(訂位)?
Guest: Nope.
Headwaiter: I’m terribly(萬分的) sorry. All the tables are
occupied(佔領) now. Do you mind(介意)
waiting a little while?
Guest: How long shall we have to(必須) wait?
Headwaiter: Around fifteen minutes.
Guest: O.K. Put us on the waiting list(等待者名單), please.
Receiving guests (2)
Headwaiter: All right. May I have your name, please?
Guest: Ellie Lai.
Headwaiter: Ms. Lai. Would you take seats(坐下) over
there? We’ll call your name as soon as(ㄧ…)
a table is available(有空的;可獲得的).
Guest: All right. Thanks.
(after fifteen minutes)
Headwaiter: Ms. Lai, your table is ready. Sorry to keep
you waiting. This way, please.
Guest: Thank you.
Headwaiter: Is this table all right?
Guest: Yes, it’s O.K. Can we order(點菜) now?
Receiving guests (2)
Headwaiter: No, just a moment. Here are the menus. Your
waiter will be here soon . He’ll take your
orders.
Guest: Thanks a lot.
Headwaiter: You’re welcome. (不客氣) Enjoy your meal(餐).
Receiving guests (3)
Accepting Reservations on the Phone 電話上接受訂位
Clerk: Celestial Kitchen. Can I help you?
Caller: Do you accept(接受) reservations?
Clerk; Yes, we do.
Caller: Well, I’d like to reserve(訂) a table at 6:30 p.m. tonight.
Clerk: O.K. May I have your name, Ms.?
Caller: This is Julie Chang.
Clerk: Let me confirm(確認) your reservation again; a table at
6:30 p.m., right?
Caller: That’s correct(正確的).
Clerk: How many are there in your party(ㄧ夥人), Ms.?
Caller: There’ll(=will) be the, including(包括) me.
Receiving guests (3)
Clerk: Which section(區段) would you prefer(較喜歡), smoking
or nonsmoking?
Caller: Nonsmoking. Is there a table by the window(靠窗)?
We’d like to enjoy the view(景色) as well(也).
Clerk: Sure, we’ll arrange(安排) that for you.
Caller: Thanks a lot.
Clerk: You’re welcome. We’ll be expecting(期待) you!
Receiving guests (4)
Sharing(分享) a Table with Others 與人共桌
Headwaiter: Good afternoon, sir. Welcome to Grand(雄偉
堂皇的) Garden Café(餐館).
Guest A: Fine, thank you. I’d like a table for one.
Headwaiter: Do you have a reservation?
Guest A: Nope.
Headwaiter: I’m sorry. There’re no tables available now.
Guest A: Aren’t there some vacant(空的) seats(座位) at the
tables over there?
Headwaiter: Oh, yes. Do you mind sharing a table with
others?
Guest A: Not at all(一點也不). Could you please arrange(安
排) a seat for me?
Receiving guests (4)
Sharing(分享) a Table with Others 與人共桌
Headwaiter: Good afternoon, sir. Welcome to Grand(雄偉
堂皇的) Garden Café(餐館).
Guest A: Fine, thank you. I’d like a table for one.
Headwaiter: Do you have a reservation?
Guest A: Nope.
Headwaiter: I’m sorry. There’re no tables available now.
Guest A: Aren’t there some vacant(空的) seats(座位) at the
tables over there?
Headwaiter: Oh, yes. Do you mind(介意) sharing a table
with others?
Guest A: Not at all(一點也不). Could you please arrange(安
排) a seat for me?
Receiving guests (4)
Headwaiter: All right. Let me confer with(商量) those
guests.
(The headwaiter moves to(走到) one table with some
vacant(空的) seats.)
Headwaiter: Excuse me, sir. Are these seats occupied(有
人坐了)?
Guest B: Yes, another party(ㄧ群人) will be sitting here.
Headwaiter: Sorry to have bothered(打擾) you.
(And then the headwaiter moves to another table with a
vacant seat.)
Headwaiter: Excuse me, sir. Is the seat taken(有人坐)?
Guest C: No, I just sit by myself.
Receiving guests (4)
Headwaiter: Do you mind if someone shares the table with
you?
Guest C: No, not at all. Anyway, I’ll finish my meal(餐) soon.
Headwaiter: Thank you very much. And then let me
lead(引導) the guest to this table.
Guest C: Go ahead.