LEEDS BECKETT UNIVERSITY
Quality Assurance Services

“
We want to put students at the heart of everything we do at QAA, to help you to be active participants in shaping your own education. For us, student engagement is about giving all students the opportunity and encouragement to get involved in quality assurance and the enhancement of higher education”.
Quality Assurance Agency
“Putting students at the centre of our activities and providing a flexible and relevant curriculum with excellent teaching and learning”, Theme 1,
The Strategic Plan

Induction
Representation
Students Entitlements
Engagement

• To welcome students to the institution and to assist the transition of students into higher education or onto the next level of study
• Partner responsible for devising student induction programme
• University support through the Link Tutor /
Franchise Coordinator

1. Opportunity to make friends
2. Pre-induction information
3. Learning involved – will they cope?
4. Benefit of the course
5. Flexible induction programme to fit around other commitments i.e. family, jobs
Research undertaken by Nottingham Trent
University / University of Bradford

University expectations of induction
• Course Handbook
• Student Entitlements
• Academic Principles and Regulations
• Course content and structure
• Support available
• Relationship to the University
• Student Charter (if applicable)
Full list available in Operational Guidance for
Franchise Delivery

• Induction
• Feedback
• Personal tutor
• External input into course development
• Clear information about assessment and expectations around feedback
• Clear information about the course and support available
Full list of student entitlements available in
Course Handbook template

Clear expectations
Student success
Explicit requirements
Flexible assessment and regular feedback
Support during first year

The UK Quality Code for Higher Education B5:
• Improving the motivation of students to engage in learning and to learn independently
• The participation of students in quality enhancement and quality assurance processes, resulting in the improvement of their educational experience

“Higher education providers take deliberative steps to engage all students, individually and collectively, as partners in the assurance and enhancement of their educational experience”
• Representation of the student view through formal mechanisms
• Opportunity to be involved in quality enhancement and assurance
The Quality Code, Chapter B5, Indicator7, QAA

Mechanisms for involving students:
• Questionnaires, e.g., end of module / year
• Student representative structures
• Research activities – focus groups
• Student membership of committees
• Student consultation events
• Student involvement in new projects
• Student dialogue with decision makers
• Online discussion forums
• Formal quality processes, e.g., annual monitoring and review, mutual review, periodic programme review

• Sustained strategy of student involvement
• Importance of the feedback loop
• One per level per course, nominated by students
• Improve quality
• Create a culture of student engagement

• Access to training and on-going support
• Regular access to senior staff
• Mutual sharing of information
• Information about mechanisms to collate feedback from students
• Involvement in decision making
• Ensure students feel rewarded for involvement

• Leeds Beckett Student Union
• National Union of Students / Higher Education
Academy Student Engagement Toolkit
• Centre for Learning and Teaching
• Operational Guidance for Franchise Delivery