Techniques to determine pricing strategies within a social franchise October 23rd 2014 Cebu, Philippines Spin of the wheel….. ….Magic Formulae Session Objectives Discussion: The impact of changing price price on the goals of a social franchising network Discussion: The impact of changing price on the goals of a social franchising network Health Impact Equity Cost Effectiveness Health Market Expansion Quality Pricing: How do private sector franchises manage price? Pricing: Case Example McDonald’s Franchisor Pricing/Revenue Considerations Franchisors earn revenue from many sources, and therefore pricing of these income sources is important. Revenue streams including: • Franchise Fees • Franchise Royalty Fees • Advertising and Marketing Administrative Fees • Services provided to Franchises • Sales of Products & Supplies • Training Fees • Sales of Promotional Items • Rebates from Suppliers McDonalds Pricing Policy The official stance on McDonald’s pricing policy is highlighted within the company’s mission statement: “being in touch with the pricing of our competitors allows us to price our products correctly, balancing quality and value.” McDonalds Global Pricing Strategies • McDonald’s know that, despite the cost savings inherent in standardization, success is often attributed to being able to adapt to a specific environment. • This is true for its pricing strategy, which is one of localization rather than globalization. McDonalds Local Pricing Strategies 1. Value Pricing - Pricing method based on the perceived worth of goods or services to its intended customers. 2. Product Line Pricing – Bundling, Value Meals, Super-Sizing 3. Promotional Pricing – most McDonalds offer some type of promotional pricing scheme which change regularly 4. Penetration Pricing - Penetration Pricing When McDonald’s first began to break into the coffee market Value Pricing: why Big Macs are not priced the same in every country 1. Differing tax, labor, and transportation costs can all distort prices however the value of a country’s currency is not what drives pricing strategies 2. Essentially, every population values the Big Mac differently. – For some McD’s is a luxury family-time treat. – For others McD’s is a cheap on-the-go convenience. 3. McD’s understand Value Across Different Demographics. Value Pricing: why Big Macs are not priced the same in every country How McDonald’s sets prices in a new territory… The process that McDonald’s use to determine price: • Selecting price objective ( market Share) • Analyzing competitors costs, prices and offers • Determining Positioning and Demand • Estimate Costs • Selecting a final price Is the price of a Big Mac the same in all outlets within a country? video Price Differences within a country • The franchisor can and does define a maximum retain price. • The Franchisor uses promotions (e.g. Dollar Menus) to control prices in franchisee-owned outlets (making it expensive for franchisees to drop out) • Franchisor-owned directly set and control prices. • In franchisee-owned outlets – franchisees have flexibility over price. – Generally charge more than corporate owned outlets Price Differences within a country Company-owned outlets • Considers future customers as an important source of future profits (regardless of the specific outlet they visit). • Focus on long-term customer experience • Lower prices and higher quality • Dollar Menu - attracts patrons with a low willingness to pay. (Considered as a management tool to achieve a high degree of price unity) Franchised outlets • Franchisee cares about future customers only as long as they visit their own outlet. • Focus on maximizing shortterm profits • Higher prices and lower quality • Dollar Menu – Constrains ability of franchisees to set high prices Pricing Strategies within a social franchise DONOR I want your social franchise to be sustainable.. FRANCHISOR We are a health organization that needs to consider the public health goals of a social franchise FRANCHISEE I need to make enough money to send my kids to school… CLIENT I don’t have much money… DONOR I want your social franchise to be sustainable.. CLIENT I don’t have much money… FRANCHISOR We are a health organization that needs to consider the public health goals of a social franchise FRANCHISEE I need to make enough money to send my kids to school… Do Pricing Strategies Matter? Do we capitalize on the same revenue streams as a for-profit franchise? Private sector franchisors earn revenue from many sources, and therefore pricing of these income sources is important. Revenue streams include: • Franchise Fees • Franchise Royalty Fees • Advertising and Marketing Administrative Fees • Services provided to Franchises • Sales of Products & Supplies • Training Fees • Sales of Promotional Items • Rebates from Suppliers Supply-Side Pricing Supply Side Pricing: Pricing strategies which aim to alter the incentives of healthcare providers to provide certain services. • • • • • Vouchers Insurance Loyalty-type Schemes Performance Based Financing schemes Client registration fees Demand-Side Pricing Demand Side Pricing: Pricing strategies aimed at manipulating patient co-payments for a given service. • • • • Vouchers Conditional cash payments Travel reimbursement Bundling of services Enforcing Price Laissez-faire? Policing? Manipulating? Session Objectives