The New Granite Labs Symantec’s Self Service Lab Cloud
Real-World Experiences with a VMware Software-Defined Data Center
Jason Puig
Jeremiah Cornelius
Symantec
Manager, Cloud Services – Global Symantec Labs
VMware
Alliances Partner Architect
IL B07 April 17, 2013 3:45 to 4:45
1
Summary – Today’s Session
• Symantec Granite Labs is a large scale implementation of a
Software-Defined Data Center (SDDC)
– Based on VMware and Symantec technologies
– 145,000 VMs deployed, 20,000 under management today with 3,000
internal users
– 15-month implementation
– Have saved 280,000 Symantec staff hours
– While delivering better quality to end-users, in less time
• Are Symantec’s experiences applicable to your company?
– Why did SDDC make sense?
– What was implemented?
– What were the results and lessons learned?
SYMANTEC VISION 2013
Agenda
IT Drivers and the Software-Defined Data Center
Cloud Based Labs: The ultimate challenge
Why a Cloud Lab in an SDDC?
Demo
Metrics / Lessons
Q&A
SYMANTEC VISION 2013
IT Pressures – a Constant Over the Decades
“Are you getting the
maximum efficiency
out of your
infrastructure?”
“How quickly can IT
respond to LOB
requests?”
• Legislative Compliance
• Risk Reduction – SLAs & Business Continuity
• Security – Corp Assets & IP
SYMANTEC VISION 2013
Adoption Has Enabled Agility
25%
60%
>90%
WEEKS
DAYS/
HOURS
MINUTES/
SECONDS
2008
2012
FUTURE
SYMANTEC VISION 2013
Driven by Infrastructure
Storage/
Availability
Servers
Networking
Security
Management/
Monitoring
VDC
SOFTWARE-DEFINED
DATACENTER SERVICES
WEEKS
DAYS/
HOURS
MINUTES/
SECONDS
2008
2012
FUTURE
SYMANTEC VISION 2013
SOFTWARE-DEFINED
DATACENTER
All infrastructure is virtualized and
delivered as a service, and the
control of this datacenter is
entirely automated by software.
Abstract.
Pool.
Automate.
SYMANTEC VISION 2013
Getting to The Software-Defined Data Center (SDDC)
VMware vCloud Suite
MANAGEMENT
CLOUD INFRASTRUCTURE
EXTENSIBILITY
VMware vCloud Director
VMware vCloud
APIs
VMware vCloud
Automation Center
SOFTWARE-DEFINED
NETWORKING &
SECURITY
VMware vCenter
Operations
Mngmnt. Suite
VMware vFabric
Application
Director
VMware vCloud
Networking &
Security
SOFTWARE-DEFINED
STORAGE &
AVAILABILITY
VMware vCenter
Site Recovery
Manager
VIRTUALIZATION
VMware vSphere
Physical Infrastructure
(Server, Storage, Network)
SYMANTEC VISION 2013
VMware vCloud
Connector
VMware vCenter
Orchestrator
Symantec and the SDDC
Security and
Compliance
Solutions
MANAGEMENT
Storage &
Availability
Solutions
CLOUD INFRASTRUCTURE
EXTENSIBILITY
VMware vCloud Director
VMware vCloud
Automation Center
“At the endpoint
and beyond”
SOFTWARE-DEFINED
NETWORKING
&
Anti-virus
and Malware
SECURITY
VMware vCenter
Operations
Mngmnt. Suite
Virtual Server
Hardening (vSphere)
VMware vCloud
Data
Loss Prevention
Networking
&
Security
Threat Correlation
Content Filtering
VMware vFabric
Application
Director
“Always on, always
available”
SOFTWARE-DEFINED
VMware vCloud
APIs
STORAGE &
Backup
& Recovery
AVAILABILITY
High Availability
Application
Availability
VMware
vCenter
Site Recovery
Clustering
Manager
Archiving
Storage Management
Legal & Regulatory
VIRTUALIZATION
and Reporting
Compliance
Dynamic Multi-pathing
VMware vSphere
Managed Security
Physical Infrastructure
(Server, Storage, Network)
SYMANTEC VISION 2013
VMware vCloud
Connector
VMware vCenter
Orchestrator
The Virtualization Path – Continue the Journey
• Cost
• Agility
Software-Defined Data Center
• Governance
Capex Savings
Thru
Consolidation
Opex Saving
Thru
Automation
Game Change
Thru
Self-Service
Abstract. Pool.
Automate.
Empower.
IT Production
Business
Production
IT as a Service
Presentation Identifier Goes Here
SYMANTEC VISION 2013
10
Cloud Based Labs: The ultimate challenge.
• Legacy Labs
SYMANTEC VISION 2013
Cloud Based Labs: The ultimate challenge.
• Legacy Labs
• Lab Complexity
• Dynamic Workloads
• “Hands On” / Self Service Required
• Scale
• Security
• Multiple GEOs
• Virtual on Virtual
• Hybrid Physical and Virtual Provisioning
• Cost
SYMANTEC VISION 2013
Value to Symantec
• Cost
– Single shared pool of networking, storage, and compute resources.
– Reduced administration
– Reduced integration costs
• Agility
–
–
–
–
Data Centers available in minutes instead of weeks or months.
Abstraction of hardware at all layers allows flexibility and reduced downtime.
Faster turn around when implementing new solutions
Reduce provisioning effort allowing employees to refocus their actual jobs - helping
customers.
– Removing the burden of managing labs from engineers and trainers.
– Helps to break down barriers between departments and reduces silos
• Governance
– Secured within the Symantec Firewall / Private Enterprise Cloud
– Complete oversight into the datacenter topologies allow for improved control.
SYMANTEC VISION 2013
What we Deployed
• NetBackup
• vCloud Suite
• Endpoint Protection
– vCloud Director
• IT Management Suite
– vSphere
• 7xxx Core Switching • FAS6240
• UCS Blades
– Deployment Solution
– vCNS
– Asset Management
Suite
– vCenter Orchestrator
– Service Desk
• VCS / Application HA
(In Progress)
SYMANTEC VISION 2013
• FAS6280
Demo
SYMANTEC VISION 2013
Demo – Video Placeholder
SYMANTEC VISION 2013
Metrics / Lessons Learned
• Cost
– Single shared pool of networking, storage, and compute resources.
• Explosive adoption, over 3,100 employees have used the solution since launch. Average
over 1,600 active users every month.
• Over 145,000 virtual machines deployed since launch.
• Over 20,000 virtual machines under management
• Unified Library of over 600 Software Defined Data Centers (vApps)
– Reduced administration
• While fewer admins are needed, they need to be cross functional and understand the
latest virtualization trends.
• Choosing the right vendors who understand cloud is critical.
– Reduced integration costs
• Cloud integration is complex, use as many integrated solutions as you can which are
proven to work together. Symantec is seeing the savings in the ability to leverage
integrations across the cloud.
SYMANTEC VISION 2013
Metrics / Lessons Learned
• Agility
– Software Defined Data Centers available in minutes instead of weeks or months
• Average Provisioning Time: 17 Minutes, completely changes the way employees work.
– Abstraction of hardware at all layers allows flexibility and reduced downtime.
• Multiple hardware transitions since inception, zero user impact.
• Orchestration is a must
– Faster turn around when implementing new solutions
• Our entire cloud topology is actually stored in an SDDC vApp inside of the cloud, allowing for on the fly
testing of new solutions even with the cloud itself.
– Reduce provisioning effort allowing employees to refocus their actual jobs - helping
customers.
• Saved over 280,000 man weeks of effort
– Removing the burden of managing labs from engineers and trainers.
• Transitioned to Cloud Operations
– Helps to break down barriers between departments and reduces silos
• Over 600 shared labs covering most Symantec product lines currently available
• Support Services, Training, and Engineering are finally able to share… everything.
SYMANTEC VISION 2013
Metrics / Lessons Learned
• Governance
– Secured within the Symantec Firewall / Private Enterprise Cloud
– Complete oversight into the datacenter topologies allow for improved
control.
• Auditing of topologies to reduce human error.
• Ensure proper security is in place prior to allowing deployment.
SYMANTEC VISION 2013
Future
• Unparalleled Cloud Integration with Symantec Products
• Incorporate enhancements to virtual networking (Nicera)
• Reference Architectures
Visit the VMware and Symantec booths at Vision
Talk to us about how we can help your organization get to IT-as-aService, and a Software-Defined Data Center
SYMANTEC VISION 2013
Q&A
SYMANTEC VISION 2013
Thank You!
Presentation Identifier Goes Here
SYMANTEC VISION 2013
22