SEM1 4.07 A - Pricing • PE - Develop a foundational knowledge of pricing to understand its role in marketing • PI - Identify factors affecting pricing of SEM products (lead time, market demand, market segmentation, smoothing, responding to competitors) • PI - Describe pricing issues associated with SEM products (cost, value, objectives) Why do ticket prices vary? • Seat location • Performance of the team • Popularity of the team/entertainer • Location of the venue • Time of the event • Opponent • Scarcity of tickets • Paying for a new stadium – PSL’s • Ticket discounts • • • • • • • Market segmentation Top Athletes Value to the consumer Expenses Production Costs Uncertainty Unsold Tickets “Deadwood” Factors affecting pricing of SEM products • • • • Lead time Market demand Market segmentation (target market) Smoothing/penetration/skimming price strategies • Responding to competitors Lead Time • Lead Time: The time between customer order and delivery of final product. • Sports and Events will often charge less if tickets are purchased ahead of time. – Ex: “Purchase concert tickets now for $25 or at the door for $35.” Market demand • Price Elasticity – is the degree to which demand for a product is affected by its price • How much of a product customers will buy at a certain price Relationship between market demand and price • Inelastic demand - Price changes have little to no impact on quantity of sales • “Need” items - necessity, brand loyalty, urgency of purchase – Ex: Milk, Eggs, Super Bowl Tickets, Gasoline? • Skimming pricing strategy would work here – high then lower • Elastic demand - Small price changes (up or down) have big impact on quantity of sales • “Want” items – luxuries, availability of substitutes – Ex: I-pod, sports equipment, new clothes • Penetration pricing strategy would work here – low then normal Effect of Elasticity • Elastic Demand • Inelastic Demand Demand Price Price Demand SEM1 4.07 Activity • Students work in pairs and create a PPT showing elastic and inelastic products – Students must show 2 sports goods & services & 2 entertainment/event goods & services (8 total) – On each PPT slide list if the product is elastic or inelastic and the factor affecting why it is • Ex: NFL football, elastic due to availability of substitute products – Must have 2 sports products that are elastic and 2 that are inelastic – same for event/entertainment Market Segmentation • Target Marketing – fans/brand loyalty, PSL’s • Discounts to certain age groups – kids free! • Coupons sent to specific geographic locations Pricing strategy - Smoothing • Smoothing - dividing product into different segments: • Time: Pay more money for “Prime time” • Place: Pay more money for court-side seats and less for nosebleeds (higher seats) Pricing strategy Penetration - Skimming • Responding to competitors – pricing can assist in gaining sales or market share based on how it relates to your competition • Non-price: Charge higher prices than competitors for unique product and services – Ex: The Panthers can charge what they wish – unique and no competition • Price: Encourage sales with lower prices than competitors • Penetration pricing • Setting prices lower than the competition – Used to introduce a new product – Encourage maximum participation (More people will purchase if price is lower) • Skimming • Setting prices higher than the competition (as high as the consumer/market will pay/bear) – When a product is new & unique, you can skim the cream and charge higher price – Promotes “high-class” image of product Pricing issues: Cost and Value • COST (of the event) – Cost of production for good/service – Some events have higher production costs • VALUE (to the consumer) – What are the perceived benefits to consumers? • What is the overall value to the consumer – Overall value – consumers will look at costs of attending event, parking, concessions, merchandise, etc. • Unique experience to each person • Perceived benefits: – Tangible : Physical benefits (Buying a set of weights to get into shape) – Intangible (Buying a set of weights to look good at the beach) Different pricing objectives • Objectives: • What are the goals of the good/service? • Do you want it to seem “high class” or affordable? • What type of attendees do you want? • How much profit do you want to make? Company-Focused Competitor-Focused •Pricing products to •Beating the enhance the image competition •Covering costs •Creating profit •What the consumer will pay Customer-Focused •Offering the most discounts •Offer lowest prices •Offer “fair” price in to gain share the consumer’s mind Ticket pricing strategies • Scaling the house/arena/stadium – Pricing tickets differently based on • • • • Location of seat Location of entire section Time of purchase Price is less if purchased further in advance • Yield-management pricing – Maximize revenue at venues with limited capacity • Venues with limited seating price tickets differently to have greater revenue potential • Charge more at smaller venues!