1 USCIS Mission • Secure America’s promise as a nation of immigrants • provide accurate, useful information to customers • grant immigration benefits • promote an awareness of citizenship • ensure the integrity of our immigration system USCIS Director Leon Rodriguez 2 USCIS Overview • USCIS has 84 field offices in the United States. • We administer the Immigration and Nationality Act within the United States. • USCIS employees have no arrest authority. • We are the only customer service agency within DHS. 3 Provide Information to Customers • USCIS sees 9,500 customers to answer questions, provide forms & resolve problems • USCIS’ toll-free call center takes 44,000 calls • www.uscis.gov receives 250,000 “hits” 4 Grant Immigration Benefits • USCIS conducts interviews for green cards, citizenship, and other immigration benefits • USCIS welcomes 3,200 new citizens and 2,400 new permanent residents • Five Service Centers decide cases where a face-to-face interview is not required 5 Promote Awareness of Citizenship • USCIS produces educational materials and hosts hundreds of outreach events each year to help immigrants assimilate and prepare for U.S. citizenship Quick Civics Lessons Civics Flash Cards 6 Ensure Integrity of Immigration System • USCIS conducts 148,000 national security background checks • 129 Application Support Centers perform 15,000 fingerprint checks 7 USCIS Website www.uscis.gov 8 Citizenship Resource Center www.uscis.gov/citizenship www.uscis.gov/citizenship 9 Citizenship Resource Center www.uscis.gov/citizenship 10 Citizenship Resource Center www.uscis.gov/citizenship 11 Citizenship Resource Center www.uscis.gov/citizenship 12 Citizenship Resource Center www.uscis.gov/citizenship 13 Citizenship Resource Center www.uscis.gov/citizenship 14 Citizenship Resource Center www.uscis.gov/citizenship 15 Citizenship Resource Center www.uscis.gov/citizenship 16 Citizenship Resource Center www.uscis.gov/citizenship 17 Citizenship Corners Hyde Park Branch Library, Los Angeles Mid-Valley Regional Library, Los Angeles 18 Citizenship on the Web 19 Naturalization Ceremonies Seattle Public Library Library of Congress Multnomah County Library Bothell Public Library 20 Multilingual Resources www.uscis.gov/es www.uscis.gov/multilingual 21 Avoid Scams Resource Center www.uscis.gov/avoidscams 22 History and Genealogy www.uscis.gov/historyandgenealogy 23 National and Local Outreach www.uscis.gov/outreach 24 Office of Immigration Statistics www.dhs.gov/immigrationstatistics 25 What we can offer you… • Tailored immigration training for librarians • Materials to support a “Citizenship Corner” in your library • Joint public events at local libraries • Dissemination of public education materials 26 Contacts • Locate your local community relations officer at: http://www.uscis.gov/citizenship/organizations/libraries • Christine.A.Pool@uscis.dhs.gov • Public.Engagement@uscis.dhs.gov • Office.of.Citizenship@uscis.dhs.gov 27