Texas K-12
Chief Technology Officer (CTO) Council
Fall Meeting – October 10, 2012
10:00 A.M. – 3:00 P.M.
Agenda Item 2 – Frankie Jackson (Goose Creek CISD)
Network Operations Center Design
Options and Disaster Recovery
Strategies for
Designing a Network
Operations Center
with Operations for Disaster Recovery
If you had to build a Network Operations Center today?
1. How would you design it?
2. What would you include as core
components?
3. Would you just move to the
cloud? What are the
considerations?
4. With a concept so complex,
how do you sell it to
management?
5. What are the options,
successes, challenges, costs?
Goose Creek CISD’s Opportunity
Our technology facility is an old
skating rink
We barely survived the last hurricane
Business Continuity and Disaster
Recovery is a PRIORITY
A future Bond in 2013 is being
proposed
Goose Creek CISD’s Opportunity
The City needs a new technology
facility
There are conversations about
building a joint facility
We are looking for best practices and
researching options
How Would We Design it?
Our Current Plan at this Time
CONSTRUCT a
BUILDING
Issue a Request for
Qualifications (RFQ)
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Construct a TIER 2/3 Operations Center
Location outside of 500 year flood zone
Withstand a category 4 hurricane
Located near major thoroughfares
24/7 Operations
Level 3 building security system
Emergency power
Redundant HVAC in critical areas
Offices for all technology staff
?
THERE IS MORE TO
CONSIDER
Traditional Data Center
Tier Structure
Traditional Disaster
Recovery Tier Structures
Consider Cloud Services
Design Model
What Then Does the New Data Center Look Like?
They are new too.
How Much Internet Bandwidth is Needed?
Serious Considerations
• Requires a constant Internet connection:
– Cloud computing is impossible if you cannot connect to the
Internet.
– Since you use the Internet to connect to both your
applications and documents, if you do not have an Internet
connection you cannot access anything, even your own
documents.
– A dead Internet connection means no work and in areas
where Internet connections are few or inherently
unreliable, this could be a deal-breaker.
Serious Considerations
• Does not work well with low-speed connections:
– Similarly, a low-speed Internet connection, such as that
found with dial-up services, makes cloud computing
painful at best and often impossible.
– Web-based applications require a lot of bandwidth to
download, as do large documents.
• Features might be limited:
– This situation is bound to change, but today many webbased applications simply are not as full-featured as their
desktop-based applications.
• For example, you can do a lot more with Microsoft PowerPoint
than with Google Presentation's web-based offering
Serious Considerations
• Can be slow:
– Even with a fast connection, web-based applications can
sometimes be slower than accessing a similar software
program on your desktop PC.
– Everything about the program, from the interface to the
current document, has to be sent back and forth from your
computer to the computers in the cloud.
– If the cloud servers happen to be backed up at that
moment, or if the Internet is having a slow day, you would
not get the instantaneous access you might expect from
desktop applications.
Serious Considerations
• Stored data might not be secure:
– With cloud computing, all your data is stored on the cloud.
• The questions is How secure is the cloud?
– Can unauthorised users gain access to your confidential data?
• Stored data can be lost:
– Theoretically, data stored in the cloud is safe, replicated
across multiple machines.
– But on the off chance that your data goes missing, you have
no physical or local backup.
• Put simply, relying on the cloud puts you at risk if the cloud lets you
down.
How Do you Sell
This Idea of a
New Design?
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Management?
Community?
Your Staff?
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WHAT ARE THE OPTIONS,
SUCCESSES,
CHALLENGES, COSTS?
Open discussion