Intermediaries in Sweden

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Market structures and remuneration
policies in Sweden
Meeting with members of the European Parlament
20 mars 2013
Christian Sandell
Senior legal advisor at Insurance Sweden
En del av svensk Försäkring i samverkan
Distribution channels
life insurance premiums
• Intermediaries 36%
(Agents and Brokers)
• Direct writing 17%
• Collective agreement 23%
(Intermediaries?)
• Intermediaries 14%
(Bancassurance)
• Other 11%
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Intermediaries in Sweden
•
Tied intermediary (banks etc)
•
Intermediary working exclusively for one
insurance company (banks and franchise)
•
“Dependent” intermediaries (majority)
•
Independent intermediaries giving independent
advice (few in Life, but more in the B2B Non-Life
sector)
•
Others (administrators of collective agreement,
administrators of group life insurance, etc)
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Customer protection regulations
in force
• Consumer Investment Advice Act (consumers only but
includes direct sale from insurance undertakings)
• Insurance Intermediary Act (all IMD costumers)
• The combined regulations goes further than IMD and are in
many areas in line with IMD2 proposal ( no ban on
independent advice, no disclosure of remuneration on
personal level)
• Both acts calls for ”god practice” and “advice against”
transactions not suitable
• Administrative rules and general guidance from the
supervisor (Finansinspektionen)
En del av svensk Försäkring i samverkan
Self regulations
• Insurance Sweden's recommendation:
 ban on commission regarding non-life
insurance in april 2003
 product information including fact sheet
• Insure Sec started in 2012 (intermediaries)
 Registration
 Licensing
 Sanctions
 (set good practice)
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Compensation to intermediaries
• The commission system is the dominant system to
compensate intermediaries in Sweden
• Intermediaries* get 88,5 % of the income in commission
and 11,5% in fees.
• 2/3 of commission on “stock” and the rest as up-front.
• Fees are more common in Non-Life B2B but exists in Life
B2B through large intermediaries.
*Members of the Swedish Insurance Intermediaries' Society
(SFM) They organise 3 out of 4 intermediaries.
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Challenges on the Swedish market
• Who is independent and who is giving independent
advice?
• Miss-selling, some cases (intermediaries)
• How can you inform more clearly about costs
• Low interest products (pension) and the “fact” that
pensions are complicated
• Large country and well spread population
• Growing need for advice
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Need for advice
A growing part of the working population will need
advise on their pension
• More and more of the occupational pensions
schemes are transferred from benefit
contribution to defined contribution. The
employee is responsible for the level of their
future pension.
• Part of 1st pillar pensions are placed individually
in the premium pension system (funds) where
each and everyone is responsible for the level
of their future pension.
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How does the system work in
Sweden?
• The use of intermediaries sets a benchmark to insurance
undertakings direct sales distribution.
• Intermediaries are important for insurance undertakings to
reach customers that are hard to get at by direct sale
• The commission-system makes it possible for insurance
undertakings to grow on “new” markets without to much
investment cost
• The commission-system (paid trough the product) gives
opportunity for all customers to get advice.
• Insurance undertakings want to pay more stock commission
En del av svensk Försäkring i samverkan
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