) Mobile Marketing Solutions For Your Business Vickie Johnson Spring Park, MN vickiejohnson@att.net (651) 755-7226 Who We Are: Refrigerator Media Advertising, partnering with One Loyalty Network provides a complete turn-key loyalty and rewards platform, that uniquely integrates an end-to-end MMS texting solution that delivers the most robust, loyalty rewards program to date. We are committed to helping businesses grow and connect with the advanced lifestyle of today’s customers. Our goal is simple, that all businesses, big or small, can harness the power of mobile marketing to grow their business. Our Mission Is Simple: To provide tremendous ROI for our corporate clients so they can increase customer retention and reduce churn. Buyers re mobile and they want to hear from your business 47% • of mobile consumers want retailers to send coupons to their mobile devices 35% • Of picture to phone coupons [MMS] are redeemed compared to 1% for print coupons. * depends on value 53.2M • US consumers will use mobile coupons by 2014 What to expect in 2014 • By 2014, mobile internet use will overtake that of the desktop. • Over 90% of mobile phone users have their phone within arm’s reach 24/7. • Whatever the budget, there is a fully functional phone that is available on the market which will make mobile marketing more important than ever. • Smartphones are becoming the marketing tool of our era. • Gone are the days of newspaper and TV Ads. If Ads can’t be followed up with ease, chances are he Ad will not yield effective results. • Mobile commerce transactions currently amount to $1.5 trillion annually and is expected to reach $3.2 trillion by 2017. • Four out of 5 consumers will use smart phones to shop. With our one of a kind, Patent Pending Technology, our solution is able to push 8 coupons or images to a user’s mobile device. This technology can detect the user’s phone type and assure that the images and or coupons are formatted to any cell phone type. Our Patent Pending Technology includes the following features and offerings We are a leader in MMS text messaging • • • • • • • • • • • • • Send 8 FULL COLOR coupons and or images Messages up to 250 characters Redemption feature for one time use only coupons/offers Offer sharing and reward feature Calendar creates seamless integration to all social media. Advanced scheduler and appointment reminders Statistics and detailed reports Image/Coupon creator Loyalty & Rewards available to track the spending habits Platform provides direct messaging to all cellular carriers Short Code, integration, shared, or provisioning Consulting services available 24 hour Tech Support and training Twice as many people own a mobile phone than have access to the Internet. 270+ million phones are in use Telecommunications Industry Assoc.) every day in the US. (Celluar 90% of Americans are within 3 feet of their mobile phones 24/7 It takes 90 minutes on an average to open an email, but 90 seconds to open a text message. More reasons….. The open rate of email is 2% vs. 99% for text messages. 90% will respond to a text message within 3 minutes. 45% of brands have already deployed text message campaigns (mformobile) 70% of text message users are between 18 – 44 years old The median age of text message user is 38 Telecommunications Industry Assoc.) years old. (Celluar 42.8% of marketing executives plan on increasing their mobile marketing spending budget in 2013 We interact on our mobile device 40-80 times a day on average. Mobile web access will overtake PC and continue their dominance. TEXT COUPONS HAVE 10 TIMES THE REDEMPTION OF TRADITIONAL COUPONS (Borrell & Co.) Buy one get one at half price Buy one get one FREE Close out items take an additional 20% off show your phone Campaign Idea’s Free Drink with any meal Show this offer for a FREE Gift! FREE appetizer with any entree Free retail product with service Offers of 50 cents to $1.00 7% return A business doesn’t always need to send an offer, customers want to be in-the-know • • • • $10 off any purchase of $50 or more sale and event alerts service openings seasonal information coming soon Free desert with any meal Offers $3.00 to $5.00 up to 45% return The better the offer the better the response! Text schnucks to 223344 “ We are extremely pleased with the competitive advantage we get with texting 5 to 8 color coupons every week. This service has been hassle free and easy to use..” - Larry Maggio, Director of Marketing – Schnucks, St. Louis Mo. Business name at the top Send up to 8 coupons or images SMS Message included in your campaign MMS vs SMS A picture really is worth a 1,000 words! The real secret to successful mobile marketing is to personalize what you send. This is where MMS offers significant benefits because it can push your brand with more information on your offer. 14-20% more offers will redeem more often when they get a visual offer than a basic SMS Reach he next generation with MMS, they are image orientated and they love to share! An offer of a FREE piece of cheesecake will go a long way when the user can see how good it looks! Our Mobile Campaign Calendar gives any business the ability to push their offers through one convenient location with just a click of a button. Campaign Types: Coupons The Mobile Campaign Calendar Email Text (SMS) and Picture (MMS) Messages Facebook Twitter Foursquare (Page Updates, Tips & Events) Birthday & Big Spender Clubs Rich Media The One Loyalty App The Mobile Campaign Calendar Easy to use & publish to all with just one campaign! Building a mobile data base Search Coupons • Offers on social media • Call to action in an email blast • Offers to opt in on business website • Signage • Customers opt in at check out • Your staff is your raving fans…teach them to talk about your mobile offers! Include mobile offers to all rich media advertising Search Coupons Its important that customers receive text offers that catch their attention Basic Offer The INNOVATIVE! Its important that a business control their ROI Redeem * One-Time Use Coupons Available Text olnsocial to 223344 Demo our features using your mobile device •The user get a response of a single image with a message on the phone. It can be configured for multi-images also. The user can share this coupon or offer on Facebook or enter their friend's phone number. If any friends opt in, the referring customer will get another coupon of offer (one or multiple images). These can all be configured for redemption. Text oln1text to 223344 • The user will see a response of a single text message. If a customer texts into the same keyword more than once, the same response will be sent each time Text olndemo to 223344 • The user gets a response of a multi-image slideshow on the phone. You may include up to 8 images in this type of a message. This message also includes redemption and social sharing like ‘olnsocial’. Text oln2text to 223344 • The user will see a response of a single text message on the phone. If a customer texts in a second time, they will get a different message.. Text olnredeem to 223344 •The user will receive a response of a single image on the phone with a link to a URL to redeem up to 8 specials. This particular demo will send the first image as the 'intro' image. All other images will be within the redemption section. This allows for one time use coupons/offers/messages. Please note that the intro image can be excluded if you do not want it to appear. Text oln2image to 223344 •The user will see a response of a single image on the phone with a text portion of the message. If a customer texts in a second time, they will get the second image included with the second message. The OLN Mobile App Can Help! A coupon directory for consumers •Allow consumers to search for local merchants. • Filter by merchants with coupons. • Save coupons to their account. • Save favorites for easy access at a later time. • Redeem coupons and offers directly at the merchant location. • Receive notifications from the merchants that they are interested in following and receiving offers from. • Can help the merchant by placing their dynamic content directly in front of the consumer. • Can help restaurants with mobile ordering. The App is Simple & Intuitive There are two ways to pay: 1.) Standard Pricing based on Volume of outgoing messages 2.) Vouchers for Services see following slides Opportunity Vouchers for Services is a new program that allows merchants to use our services without writing a check each month. How do we do this? It’s simple – the merchant provides us with a certain retail dollar value of vouchers that can be redeemed in their store. Vouchers for Services It is our responsibility to actually sell the vouchers that the merchant provides. It is the responsibility of the merchant to accept the vouchers that we sell from customers that come in the door. We will work together with the merchant on the amount of retail dollars allowed to sell each month. 1.) Customer gets a text message of a new offer. Vouchers for Services… continued 97% The percentage of people that read a text message within 3 minutes of delivery. 47% The percentage of consumers that want retailers to send offers via mobile. 53.2M The number of consumers that will use mobile offers directly in 2014. 87% The percentage of consumers that have their phones within 3 feet of them 24 hours/day. 2.) View the Offer Details on the phone Vouchers for Services… continued Details Purchase Get $20 of food and drink for just $10 at Joe’s Crab Shack. Details: Lorem ipsum isa pol urten Restrictions: 3.) Purchase the Offer on the phone Details Purchase First Name Last Name 612-555-1234 . . Buy! 22 4.) Customer gets a text message confirmation Vouchers for Services… continued Thank you for your purchase! Touch http://223344.co/v /aq1/456 to redeem your voucher to Joe’s Crab Shack! 5.) Merchant clicks Redeem Redeem Customer Name: Joe Michaelson Date Purchased: 02/25/2014 Status: Valid 23 6.) Voucher is Redeemed, customer can no longer use Vouchers for Services… continued Customer Name: Joe Michaelson Date Purchased: 02/25/2014 Status: Redeemed What does the merchant get? • Full contact information for all the customers that purchased. • The ability to market to the customers in the future. • The simplicity of sending and accepting mobile offers. • A risk free way to use our mobile services without needing to write a check each month. • The peace of mind that your communicating the way consumers are demanding! 24 Co-Op Advertising via Mobile Marketing Consumers Opt-in to receive offers from a group of Merchants Text Savings To 223344 (example) Customers opt in to a one code word and receive offers from multiple merchants Merchants promote the code word and share customers and save on their monthly fee’s Retail Co-op Vendor Dollars • • • • discounted products free product share ad costs feature their products Vendor logo with Merchant ad FoodDrink Co-op Vendor Dollars • • • • discounted products free product share ad costs feature product Vendor logo with Merchant ad Thank you CONTACT: Vickie Johnson (651) 755-7226 vickiejohnson@att.net RMA 2400 Interlachen Road Suite 419 Spring Park, MN 55384