SharePoint Search Tips and Tricks Power User Search in SharePoint 2013 Joel Oleson Director Enterprise Search Strategy BA Insight @joeloleson http://collabshow.com Who Am I? About Joel Oleson Passionate About • Director of Search Strategy, BA Insight • Search • First SharePoint admin • Search-based applications • Top social media influencer • SharePoint • Community • Travel Connect @joeloleson CollabShow.com TravelingEpic.com Microsoft’s go-to ISV for Enterprise Search Focused on Search and SharePoint since 2004 Search Industry Leader Agenda • • • • 3 4 SharePoint Algorithm 6 Killer Apps are Search Apps Enterprise search projects often fail because they do not meet users’ expectations and do not deliver a remarkable user experience. 8 71% percent of Company executives say Search is VITAL or Essential to their day to day business… Why do only 18% have cross repository search capabilities? - AIIM 2014 Findability Survey 9 • • • • Search Tips Word, Words vs. Phrase Boolean Inclusion and Exclusion Proximity Search User Tips • – – – Boolean • – • – • – • Inclusion and Exclusion Operators • • • – 13 Proximity • • • – – • – – 14 Parenthesis: Building Complex Queries • • • • 15 KQL – Keyword Query Language • o • • • • • 16 KQL – Keyword Query Language • • • • 17 Quiz… What is the difference • • • • 18 Quiz • A. B. C. 19 Dashes, Underscores or Spaces… • • 20 Meaningful Titles, Folders, Sites & File Names • • • 21 Wild Card Search • – – – o • • If the product can’t be found, does the product exist? If the feature can’t be found, does the feature exist? 34 percent of the sites don’t return useful results when users search for a model number or misspell just a single character in the product title.” - 2014 study by Baynard Institute 23 Quiz… • • 24 Search Tips Cont. • – – – – • • Is Metadata more powerful than content? Stewart Baker, former general counsel of the NSA, said last year: "Metadata absolutely tells you everything about somebody's life. If you have enough metadata, you don't really need content." 26 Property Operators • • • • 27 What’s wrong? What will happen? 28 Query Custom Managed Properties • • • 29 Quiz • • • • • • • 30 Gotchas • • • • • • • 31 XRANK • – – – – • • 32 Searches Need to be Precise for Best Results Give me a search box and I will formulate my own query to find it “sales forecast” OR (“sales“ NEAR “forecast”) AND (author:”William Zuckermann") AND (format:”XLS”) OR (format:”XLSX”) search Users with a combination of high technical / high domain expertise will achieve the best search results. The New Role of Taxonomy – Noise Reduction Eliminate Noise from Queries Key Takeaways • • • • • 35 Questions! Joel.Oleson@bainsight.com Search Tips References • http://office.microsoft.com/client/15/help/home?Shownav=true&lcid=1033&ns=SPOSTANDARD&helpID=SearchTips&ver=16 • • http://msdn.microsoft.com/en-us/library/office/ff394509(v=office.14).aspx • http://msdn.microsoft.com/en-us/library/jj163973(v=office.15).aspx • http://technet.microsoft.com/en-us/library/cc263089.aspx • http://office.microsoft.com/en-us/sharepoint-server-help/tips-for-effective-searchesHA010241114.aspx#BMha10241114_sectipsonpropertiesinsearc 37 Questions! Joel.Oleson@bainsight.com