NetComm Wireless
Remote management via TR069
Feature Spotlight
What is remote management via TR-069?
TR-069 is a standard published by the Broadband Forum for remote customer-premises equipment
(CPE) administration and management.
It allows automatic configuration of devices such as modems, routers, gateways, set-top boxes and
VoIP phones with an Auto Configuration Server (ACS).
Why is it useful?
You can use it for:
Managing a fleet of devices
Bulk status monitoring
Bulk configuration of devices
Bulk remote firmware upgrades
Detailed feature set
Retrieve a list of supported parameter names from the device
Retrieve the current monitoring parameters values (e.g IMEI, or Signal Strength)
Set the values of parameters (e.g APN)
Retrieve the current monitoring (Active/Passive/None) set on a parameter or multiple parameters
Set attributes of one or multiple parameters
Retrieve the device system log from the ACS server
Reboot the router remotely from the ACS server
Update firmware remotely
Factory reset: restore the device to factory default settings from the ACS server
TR-069 inform message
The router sends “inform” messages periodically to alert the ACS server that it is ready. The inform
messages can also be configured to accept a connection request from the ACS server.
inform
CPE
ACS Server
Connection request
Accept connection request
CPE
ACS Server
ACS
TR-069 inform functions
When a connection is established, any tasks queued on the ACS server are executed. These may
be tasks such as value retrievals or changes and firmware upgrades.
Connection
established
Retrieve value
Set value
CPE
ACS
server
Firmware upgrade
TR-069 protocol breakdown diagram
The communication between the CPE and ACS Server when setting a parameter value via TR069
Configuring TR-069
Configuring TR-069
Example of TR-069 in action
Upgrading firmware via TR-069 – Add device type to Auto Configuration Server
Note: This example uses an ACS called
“ACSLite” from NetMania.
There are many other commercial ACS
services you may wish to use.
Example of TR-069 in action
Upgrading firmware via TR-069 – Add Device to the Device Type
The Serial # is the last 6 characters of
the MAC address of the device
Example of TR-069 in action
Upgrading firmware via TR-069 – Adding multiple devices
Example of TR-069 in action
Upgrading firmware via TR-069 – Router TR-069 configuration
This is an example of how to configure
the NWL-11 Router for TR-069.
Example of TR-069 in action
Upgrading firmware via TR-069 – Confirming the TR-069 link
There are many options available for selecting an Auto Configuration Server including commercial
and open source offerings. In this presentation, for the purpose of demonstrating how to perform a
device firmware upgrade via TR-069, the Netmania Auto Configuration Server was chosen. The
exact procedures and steps may vary depending on your chosen ACS.
After the inform period has elapsed (600 seconds by default), the Last Contacted field shows the
time of the last inform message indicating that the router is now part of the group and
communicating with the ACS server.
Example of TR-069 in action
Upgrading firmware via TR-069 – Confirming the TR-069 link
Expand the ManagementServer section to see the WAN IP address of the router.
The TR-069 ACS server and the TR-069 M2M Router CPE connection is
successfully established.
Example of TR-069 in action
Upgrading firmware via TR-069 – Performing the upgrade
In the Queue a new Request drop down list,
select Download and click Go
Example of TR-069 in action
Upgrading firmware via TR-069 – Performing the upgrade
Example of TR-069 in action
Upgrading firmware via TR-069 – Performing the upgrade
Example of TR-069 in action
Upgrading firmware via TR-069 – Performing the upgrade
Example of TR-069 in action
Upgrading firmware via TR-069 – Performing the upgrade
Considerations with TR-069
When configuring your router for TR-069, you should ensure that the following considerations are
addressed:
The device must have IP address access to the ACS server which may pose a problem on
some private networks
The device must have a publicly routable IP address for connection requests to work
Triggering a connection request via SMS
If the router does not have a publicly routable IP address, a connection request may be triggered
by sending an SMS to the router.
The SMS command to trigger a connection request is:
set tr069.request.trigger=1
Further information
For more information, please visit www.netcommwireless.com and navigate to your product’s support page.