Checkpoint Technologies Corporate Overview Faraz Syed VP of Technical Sales Email: fsyed@checkpointech.com Office: 704.625.2477 About Checkpoint Technologies…. Incorporated in January, 2003 HP Software Specialist Partner & Authorized Training Partner HP Authorized Software Support Partner HP Enterprise Server, Storage & Networking Partner • Experts in: Expert • • • • • IT Strategy • IT Operations • IT Application Delivery Services IT Performance Software Solutions Hardware Solutions Solution Offerings Solutions Services • HP Software Solutions • HP Enterprise Server, Storage, & Networking • • • • • Staff Augmentation HP Tier 1 Software Support Outsourcing, US based Consulting Training & Mentoring Unique Qualifications • Developed HP’s QC suite ASE exam • Developed HP’s BPT course “BPT for the Automation Engineer” • Reviewers of HP’s PC suite ASE exam • HP Authorized Training Partner − started as Mercury Training Partner in January, 2003 • Outsource Testing Lab and Training Center Performance Application Lifecycle Performance Application Lifecycle (PAL) What? Managing performance and availability in both pre-production and production How? By integrating testing and monitoring solutions to drive efficiency, mitigate risk, and reduce costs Deployment By utilizing the Performance Application Lifecycle management module in Performance Center 6 Why is it important? Performance Requirements? Testing Record Business Processes Operations Run Load Tests Record Business Processes Deploy and Monitor “86% of IT projects experience performance problems when first put in production” Gartner 7 Why is it hard to achieve? SOA, Shared Services, Web 2.0, Enterprise 2.0 Failur e Distributed and Offshore teams Integrated business processes New and Agile Business Capabilities ? Business Services Increasing complexity CRM 8 Operations e-Commerce CIO Increasing time and cost pressures Finance PAL scenarios – attributes of a real-time enterprise TESTING OPERATIONS Record Business Process Scripts Test and Optimize Bidirectional Asset Reuse New application deployment Continuous improvement Reuse Business Process Scripts Major upgrades (Hot packs, fixes etc) Reuse Business Processes Scripts/SLAs from Testing in Production Leverage Real User Information in Pre-Production Unified Diagnostics 9 Monitor and Optimize Introduction to PAL and process flow Step 1: Import production data Data can be imported from Business Service Management 9.2 and Webtrends 9.0 or later Production data includes information such as user traffic and monitoring data Data is imported in XML format from BSM Step 2: Create Production Report 10 Production report is created in Performance Center Report includes different activities observed in production Introduction to PAL and process flow Step 3: Design and Run load test Production report is used to design load test and scripts Execute load test to capture results on test environment Load test execution is a iterative process Step 4: Add load test data to the report 11 Add test execution result to the report and compare to production data Use the data to tune the load test until it resembles production behavior Introduction to PAL and process flow Step 5: Export data to production 12 Various assets can be exported to monitor application in production Application should be certified for release before exporting data Summary 1. Lifecycle must start with clear business requirements Without it IT cannot set, test, measure, or deliver on expectations 2. Testing must be done based on actual production measures Without it Quality will suffer 3. An accurate view of service level must be measured and monitored Without it Service degradation is inevitable “If you can’t measure it, you can’t manage it” - Dave Packard 13 More information Thank you! For more information, please contact: Faraz Syed VP of Technical Sales Email: fsyed@checkpointech.com Office: (813) 818-8324 x128 Charles King Account Executive Email: cking@checkpointech.com Office: (813) 818-8324 x107 14