Based on a book by Lori Randall
• This division of personalities into 4 types has existed since
Biblical times.
• Examples include:
• Ezekiel (590BC): Ox – Man – Lion – Eagle
• Plato (340BC): Artistic – Sensible – Intuitive - Reasoning
• Carl Jung:
Introverted – Sensing – Thinking – Judging
• David Kiersey: Guardian – Idealists – Rationals - Artisans
• True Colors:
Gold – Green – Blue – Orange
• Merrill – Reid: Analytic – Amiable - Driver – Expressive
• No perspective is ever completely accurate and reliable. The
more perspectives we have, then the more clearly we see and
understand ourselves and others.
1. Build stronger relationships by identifying strengths and
weaknesses in themselves and others.
2. Connect with each Temperament quickly and efficiently
while reducing the possibility of misunderstanding and
angry encounters that cause members to fade away.
3. Understand that not everyone thinks or acts just like them.
Once they learn how to adapt to and interact with the
different personalities of their customers and those within
the organization production will soar.
4. Discover how to reduce tension, virtually eliminate issues,
concerns and objections by learning what motivates each of
the temperaments
5. Build camaraderie in a team that literally marches to the
beat of four different drummers.
• Lori Randall, former Mrs. Oklahoma 2002 and Mrs. Christian
World 2005
• Currently lives in Meeker, OK
• Has taught this seminar to a variety of groups
1.
2.
3.
4.
Clown Shoe
Business Shoe
House Shoe
Combat Boot
THE CLOWN SHOE
Basic desire: to have fun
Greatest need: attention/approval
Clothing clues: flashy
Body language: large arm movements, hugs
Likes: fame, compliments, meeting new
people
Dislikes: no recognition, no audience,
organization
Encourage by: being their audience
Basic desire: perfection
Greatest need: order/sensitivity
Clothing clues: tailored, understated
Body language: poised, graceful
Likes: organization, using their talents
Dislikes: loose ends, ill-prepared people
Encourage by: complimenting them and trying to
bring order to chaos
Basic desire: control
Greatest need: achievement
Clothing clues: power suits in power colors
Body language: pointing, purposeful walking
Likes: power, proving they’re right
Dislikes: saying they’re wrong, small talk
Encourage by: give them control and let them lead
THE HOUSE SHOE
Basic desire: peace
Greatest need: respect, self-worth
Clothing clues: comfort above fashion
Body language: leaning, relaxed, slow
Likes: routine, rest & relaxation, blending in
Dislikes: pressure to perform, rigid schedules
Encourage by: giving them a peaceful atmosphere. Let
them know you value their opinion.
1.What do you need to be happy?
2.What makes you feel successful?
3.What kinds of things scare or
worry you?
4.How do you feel about rules?
Getting Along
with the Clown Shoe
Remember that they need to say things out loud.
Don’t expect them to be on time.
Laugh and play with them.
Be their audience.
Loosen your organizational standards.
Remember that they are not strong finishers.
Give them approval.
Remember they are introverts.
Become more detailed and tidy.
Don’t spring things on them. Give them plenty of
notice and a specific due date.
They live in a continual state of perceived failure
(because they like to be perfect) so give them the
praise they deserve.
No harsh kidding. It hurts their feelings because they
are trying to be perfect.
They are extroverts and will speak their thoughts
aloud.
Pick your battles carefully. They like to argue and they
need to win.
Get to the point and don’t take offense when they say
“is this story going somewhere?”
Get moving or get out of their way.
Don’t be overly sensitive to their words or actions.
Ask them advice.
Show appreciation for their leadership skills.
GETTING ALONG WITH
THE HOUSE SHOE
Remember they are introverts. They are pretty shy.
They may not have a lot of self-motivation, so could
often use a gentle push.
Prepare to give them a little extra time. Phrases like
“get a move on” seldom help the process.
Find someone else to argue with. They don’t want to
get involved.
Don’t push them to take a public stance.
Loosen your tidiness standards.
The
Clown
Shoe
The Business
Shoe
Life is a work of
perfection.
Life is a
circus.
The House
Shoe
Life is a
tranquil
journey.
THE COMBAT BOOT
THE COMBAT BOOT
Life is a
mighty
conquest.