Robin B. Crowder rbcrowder@21acres.org rbcrowder@21acres.org successful businesses will be the ones that can put information in a narrative context rbcrowder@21acres.org 5. Secure Customers rbcrowder@21acres.org • Farmers markets are highly competitive rbcrowder@21acres.org helps customers connect and differentiate rbcrowder@21acres.org LinkedIn: “Fact is, no one cares about your marketing goals. But everyone likes a good story. The businesses that can tell one… will have increasing advantage… what stands out has to be increasingly compelling… Stories make ideas stick.” rbcrowder@21acres.org explorers connection valuable make a difference rbcrowder@21acres.org Tell stories to cascade from a Value Proposition why to buy from you rbcrowder@21acres.org product solves problems or improves situations specific benefits why they should buy from you rbcrowder@21acres.org What stories will resonate? rbcrowder@21acres.org fewer than half of primary grocery shoppers (44 percent) normally prepare a shopping list rbcrowder@21acres.org • Consumers think less about shopping per se than about what else they're trying to accomplish children influence their purchases rbcrowder@21acres.org Cut through chaos, deliver value proposition and tell stories trusted sources • Share only relevant information rbcrowder@21acres.org many tools for evaluating during the buying process Research shows stories, anecdotes, metaphors are more memorable than data.” rbcrowder@21acres.org farm channels rbcrowder@21acres.org market channels rbcrowder@21acres.org • Reinforce good behavior rbcrowder@21acres.org Now, social web is interest-based and highly visual Big 3: Pinterest, Instagram and Tumblr FB and Twitter focus on immediacy Big 3 are “evergreen” rbcrowder@21acres.org image posts more prominent shows photos automatically Image based, Image based, Image supported, increases stickiness rbcrowder@21acres.org rbcrowder@21acres.org brand posts are appearing less often rbcrowder@21acres.org rbcrowder@21acres.org Pins can drive traffic 40 days+ Pinterest is “evergreen” rbcrowder@21acres.org Photo from Paula Deen, “Aunt Peggy’s Cucumber, Tomato, and Onion Salad.” Repinned 307,000 times, liked 8,000 times, and commented upon 300 times. “In other words, that image killed it,” says Curalate CEO Apu Gupta. No human faces: Images without faces get repinned more often.Pinterest is a network of things Little background: Pinterest includes loads of photos shot against a plain white background. When an artificial background rises above 40 percent of image area, repins are typically halved or quartered. Multiple colors: Images with multiple dominant colors garner more than 3x the replies as images with one. Lots of red: Predominantly red or orange images get twice the repins of predominately blue. Moderate light and color: Performance falls off at the extremes. Images with 50 percent color saturation got repinned 4x as often as images with 100 percent saturation, and 10 times as often as totally desaturated (B&W) images. A similar dynamic for brightness; very light and very dark images are, repinned 1/20 as often as images with medium lightness. Portrait style: Images did best in a vertical orientation. http://www.wired.com/business/2013/06/this-is-the-perfect-pinterest-picture/ rbcrowder@21acres.org Easy mobile app – link to FB – hashtags are king Create demand helping customers imagine new ideas Stimulate user-generated content: Invite followers to post Create before and after comparisons – Loaded truck = empty truck Seasons on the farm Introduce employees and characters on the farm rbcrowder@21acres.org Easy blog platform – hashtags are king Micro-blogging, image heavy, excellent video integration Perfect for reaching young, hip, savvy (about half under 25) Visually tell the story of the farm with brief vignettes supported with photos and video rbcrowder@21acres.org grow in depth and meaning and reinforce value proposition rbcrowder@21acres.org How does history reinforce Value Proposition? rbcrowder@21acres.org How does it reinforce Value Proposition? rbcrowder@21acres.org How do they reinforce Value Proposition? rbcrowder@21acres.org How does this reinforce Value Proposition? rbcrowder@21acres.org rbcrowder@21acres.org How do these convey Value Proposition? rbcrowder@21acres.org How do they reinforce Value Proposition? rbcrowder@21acres.org How do they reinforce Value Proposition? rbcrowder@21acres.org How do they reinforce Value Proposition? rbcrowder@21acres.org How does this reinforce your Value Proposition? rbcrowder@21acres.org tell the story and convey the value proposition Hire for the busiest time rbcrowder@21acres.org • Question-based selling, open-ended questions relationships rbcrowder@21acres.org • Sample! rbcrowder@21acres.org rbcrowder@21acres.org rbcrowder@21acres.org rbcrowder@21acres.org rbcrowder@21acres.org Robin B. Crowder