Technology Troubleshooting Workshop
Capstone Oral Defense Presentation
Kelley Schafer
Western Governors University
Mingming Jiang - Mentor
Kelley Schafer
Career…
Background:



Middle School Science Teacher and Vice
Principal of Coulee City K-8, 2006-Present
Teacher of 5th grade self-contained at Coulee
City K-8, 1998-2005
B.S degree in Natural Science, K-8
Endorsement & 4-12 English
Endorsement, Eastern Washington University,
1992-1997
Kelley Schafer
Career…

Coulee City School is a
K-8 Building located in
Coulee City, Washington.

In the heart of wheat
country, on the southern
edge of Banks Lake, and
just 5 miles from the
historic Dry Falls.
Kelley Schafer
Family…
I was born into a long history of
Wheat farming, with my father
farming his own grandfather’s
homestead.
I continued the tradition by
marrying a wheat farmer and
moving into the actual house
his grandfather was born in.
My son is the 5th generation
Schafer to live in the house!
My Father, Mother, sisters, husband, kids,
and dog Lucy on the family farm
Kelley Schafer
Family…

Son Brayton Thomas born May 13th, 2001

Daughter Adyson Elizabeth born April 27th, 2004
Kelley Schafer
Professional Development…

I enrolled in the Western Governors University
program to further develop my knowledge in
technology, evaluation, and instructional design for
my classroom and future career opportunities.

Last spring after being hired as Vice-Principal in my
building, I enrolled in an Administration Certification
program to obtain a principal certificate.
Overview of My Project…

A technology troubleshooting workshop was
designed to teach teachers basic computer
troubleshooting on printing, scanning, digital
cameras, Accelerated Reading software, and
remote access email.

Participants were taken through the steps to
perform troubleshooting tasks and evaluated on a
performance checklist.

An online version of the workshop was available as
a refresher for participants.
My Project…
Problem Statement & Needs Assessment

The instructional problem faced at our school was how
to provide teachers with support in every day
technology functions and malfunctions.

It was determined after conducting staff surveys and
interviews that a workshop and trouble
shooting/maintenance guide should be designed to fill
in the technology gaps of the staff members.
My Project…
Goal Statement

After the instruction and when given an online
troubleshooting guide, teachers of Coulee City
School will be able to solve common technical
problems that occur with printing, Accelerated
Reading software, using scanned images, using
digital camera pictures, and utilizing the Outlook
Web Access.
My Project…
Technology
Throughout the workshop participants utilized:
Computers
Printer
Scanner
Digital
Accelerated
Reading
Camera
Outlook
Web Access
Software
Website
to review instruction
Throughout the workshop the instructor utilized:

PowerPoint presentations for each skill
My Project…
Formative Evaluation

The effectiveness, usefulness, and pertinence of the
workshop and guide were evaluated using a
formative evaluation.

During the evaluation gaps in instruction were
identified.

The evaluation also validated that the instructional
goals were met.

One-on-one and small group evaluations were used.
My Project…
Formative Evaluation
Quantitative data was collected and evaluated from
the pretest, performance checklists, and the post
test.
Qualitative data was collected and evaluated from
the staff questionnaire, surveys, observations,
running records, and one-on-one interviews.
My Project…
Strengths

The workshop and project met an assessed need in
our district.

The website is an active document that can be
updated and revised easily.

Instruction was geared directly at the participants’
expressed needs.
Weaknesses

The length of instructional time was limited and
needed to be extended.
Research Fundamentals Domain



In the Research Fundamentals Domain I learned
how to review other’s research, conduct my own
research, become more informed regarding
research methods, validity and reliability.
I have used and will continue to use this knowledge
extensively while working on our school
improvement plan which requires research based
techniques and strategies to be evaluated on a
yearly basis.
I will also continue to use this knowledge to analyze
the data from our state assessment scores.
Instructional Design Domain



The Instructional Design Domain is where I learned
how to conduct a needs analysis, learner analysis,
and task analysis.
I designed behavior objectives and learned about
instructional strategies, and learning theories.
I continue to use instructional design in my own
classroom units and lessons, as well as to further
develop teacher in-service and training in my
school district.
Technology Integration Domain





In the technology Integration Domain I learned
how to best use technology and integrate it
seamlessly into my project.
I learned how to develop an online tool to support
the instructional goals I had outlined.
I learned about guidelines for web design and
about technology ethics.
I will continue to use this knowledge as I integrate
technology into my classroom.
I will also continue to use skills learned when
creating other web based projects.
Measurement and Evaluation
Domain




In the Measurement and Evaluation Domain I
learned how to construct a formative evaluation
report of my instructional product.
I learned about various data collection and using
appropriate measurement instruments.
I will continue to use this information as I evaluate
the effectiveness of future instructional units.
This information will help me to revise instruction
and keep track of instructional goals.
Conclusion
Thank you for your time and attention.
I look forward to answering your questions and
comments on my project and experience at
Western Governors University.
This experience has been rewarding and the
knowledge learned invaluable!