Professional Certificate in
Electoral Processes
Understanding and
Demonstrating Assessment
Criteria
Facilitator: Tony Cash
Session Outline
 Structuring a piece of work for
assessment (generic overview and
principles)
 Demonstrating all assessment
criteria in your two assignments
 Discussion of how to bring electoral
content into these structures
Generic Criteria
Demonstrate:
• knowledge, understanding and skills
• ability to apply knowledge, understanding
and skills in a workplace context
• All specific criteria required
(We will explore CMI specific criteria in more
detail)
What Makes a Good
Assignment?
• What do you think makes a good written
assignment?
Demonstrating Understanding
We demonstrate understanding by showing
we can APPLY the theory and concepts to
improve RESULTS/ OUTCOMES in the
work context
Generic Principles
Demonstrate:
• WHAT you know/ did / needs to be
done(knowledge and skills)
• HOW you did it / how it should be done
(methodology and demonstrating
understanding)
• OUTCOME you are aiming for/ have
achieved / will achieve
CMI Criteria
• In addition to the specific assessment criteria in each
unit, the learner’s work must be:
– accurate, current and authentic
– relevant in depth and breadth and must also show the
learner’s:
• clear grasp of concepts
• ability to link theory to practice, and
• ability to communicate clearly in the relevant
discipline at the expected level for the qualification
Structure: Example
Title page
Contents and appendices
Acknowledgements
Glossary of terms and abbreviations
Statement of terms of reference
Executive summary
Introduction and background
Main body of the investigation / project
Conclusions
Recommendations
Appendices
Bibliography
Some Thoughts
To get started it may help to:
• Write down all ideas, then structure later
Then:
• Check ideas cover all criteria
• Edit repeatedly!
Assignment 1: Meeting Stakeholder
and Quality Needs
(NB SUMMARY – See full guidance)
Draw up a report for your management board (about
2,500 words plus any necessary supporting
annexes and documents)
3 main areas:
Recommendations about managing various relationships
Proposals for new procedures within organisation to ensure
continuous improvement in quality of service delivery
Proposals for using consultation to gather input to help with
improving quality of service delivery
Assignment 1: Meeting
Stakeholder and Quality
Needs
1.1 Determine organisational stakeholders
and their expectations
1.2 Discuss methods of meeting stakeholder
expectations or requirements
1.3 Identify methods of communicating
stakeholders’ requirements with team
members
1.4 Explain processes for updating
information on stakeholder requirements
Assignment 1 ctd.
2.1 Discuss the meaning of quality to an
organisation
2.2 Identify and apply organisational quality
policies and procedures
2.3 Determine how to encourage staff to
contribute ideas to improving quality
2.4 Conduct a quality audit and make
recommendations for improvement
Assignment 1 ctd
3.1 Discuss the concept of and need for
continuous improvement
3.2 Assess work activities and identify areas
for improvement
3.3 Encourage staff to contribute ideas for
continual improvement
Assignment 2: Conducting a
Management Project
Report for management board (about 2,500
words, plus annexes and supporting
documents as necessary) how electoral process project for elections
(due to be held in three years time) should
be managed, monitored, implemented and
delivered
Assignment 2: Conducting a
Management Project
1.1 Determine a management area for
investigation that has an implication for a
work-related area
1.2 Identify the aim, scope and objective of
the project
1.3 Justify the aim and objective of the
project
Assignment 2 ctd
2.1 Identify sources of data and information
for the project
2.2 Analyse the data and information for
options or alternatives that meet the
project aim
2.3 Determine an option or alternative that
meets the project aim
Assignment 2 ctd
3.1 Evaluate the research to make
conclusions
3.2 Recommend a course of action to meet
the project aim
3.3 Assess the impact of the project
recommendations
Assignment 2 ctd
4.1 Determine the medium to be used to
show the results
4.2 Produce the results of the project
4.3 Discuss the impact of the project on the
work-related area.
Discussion: Electoral Content
in Criteria
Discuss examples that use electoral content,
for the various criteria
Any Questions?
• Any aspects of assessment process you
want to ask about?
Action Planning
Review of:
• What you have learnt from today
• How specifically you will apply it
Stakeholder Issues
• Define (who are they? Priorities?)
• Determine their expectations and
concerns (communication)
• Decide what to do with stakeholder views
(e.g. sharing with others in your
organisation, letting stakeholders know
what has happened)
• Decide systems for updating information
(monitoring ongoing stakeholder views)
Stakeholder Analysis
I
M
P
A
C
T
INVOLVEMENT
23
Stakeholder Analysis
Defend
I
M
P
A
C
T
Persuade
No
action?
Communicate and
involve
Empower
INVOLVEMENT
24
Quality: Examples of Issues
• Definition of quality for a particular
organisation/ context
• Measurement (e.g. reliability, efficiency,
productivity etc)
• Process improvement and problem solving
• Mechanisms for corrective action
• Implementation and communications plan
• Helping all people involved take ownership
of quality issues
Lessons from Project Work
•
•
•
•
•
•
•
•
Clear timetable and milestones
Clear outcomes and deliverables
Accountability
Good communication with stakeholders
Be “joined up” internally and externally
Resources identified and allocated
Risk analysis
Contingency planning.
26
Rational Decision-Making
Overview
1.
2.
3.
4.
5.
Define the decision to be made
Establish the objectives
Classify and define musts and wants
Generate alternatives
Consider alternatives against your
requirements
6. Test the alternatives against musts
7. Score the alternatives against wants
8. Consider results