Embry-Riddle
Aeronautical University
Flight Training
Department
“Safety-Quality-Professionalism”
HR 3371 vs.
Department Objectives

The Organization / Fleet
 Safety
 Quality
– System
– Processes and Procedures
– People
– Training
– ATP Knowledge and Proficiency

Professionalism
 Mentoring
2
The Flight Department
Organization Chart
Director of
Business
Flight Records
The Dean of the
College of
Aviation
Advanced Flight
Simulation Center
Flight Scheduling
Fleet
Maintenance
Dispatch
Operations (Chief
Pilot)
Flight Standards
Curriculum
Development/
Quality Assurance
Flight Supervisors
Chairman
Flight Safety
Flight Security
(TSA)
Training Center
Evaluators
Mentors
Training
Managers
Flight Instructors
3
The Organization

900 Flight Students
 145 Flight Instructors
– 100 Full Time Instructors
– 20 Training Center Evaluators (TCEs)
– 25 Part-Time Instructors

25 Maintenance Technicians
 30 Support Staff
Fleet
 Aircraft
 43 Cessna 172
 3 Piper Seminoles
 10 Diamond DA 42
 7 Piper Arrow
 1 Decathlon
Simulators (12)
 8 Cessna 172 Level 6+ FTD
 1 PA 44 Level 6 + FTD
 2 DA 42 Level 6+ FTD
 1 CRJ FTD
Safety
Safety Record (last 2 years)

170,000+ flight training hours accident-free
in the last 2.5 years.
– Approximately 100,000 flight activities
– 300,000 takeoffs and landings

240+ flight activities scheduled per day

Our safety performance is a result of:
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A strong safety program/culture
High quality / highly standardized personnel
A zero defect maintenance culture
Exceptional equipment/resources
Good communication with other operators/ATC
The use of cutting edge technology
A robust quality management system
The Safety of our students and flight
instructors is our number one priority!
•Independent University Safety Oversight
•Everyone’s Safety Program
•Students, Faculty, & Staff
•No-Blame / Open Culture
•Presidents Safety Day
•Safety Reporting System:
•Confidential and Anonymous
•Non-Punitive
•Proactive Participation
•Human Factors Analysis
•ASAP like
•Internal / External Safety Audits
•Information Dissemination
•Team Safety Leaders
•Student Safety Leaders
•Advance Technology – ADS-B
•FOQA
•Proactive-Predictive (SMS)
David Zwegers
Director of Flight Safety
Safety is built in
from the beginning!
ADS-B
FOQA
Fatigue / Risk Management

Preflight Risk Assessment
 IMSAFE Checklist
 Grounding Policy
 Student Duty Day
 Hazardous Attitudes Scale
Quality Management System
Designed to centralize qualitative feedback and quantitative
data so that it can be analyzed appropriately, trends can be
identified, and recommendations can be made so that
appropriate corrective action can be taken.
Quality Culture
Processes and Procedures
 Policy/procedures guide for each function
 Comprehensive Flight operations manual
 Flight standardization manual
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Flows
Briefings
Sterile cockpit
Callouts (over 70 in the C172)
Emergency action items
Profiles
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Quality People
Quality Instructors

Interview process
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
Written exam
Interview with two Training Managers
Flight interview with a Training Center Evaluator
FTD interview with a Training Center Evaluator
Intensive standardization class
– 30 hour ground training
– 12 flight/FTD activities
– Acceptance ride

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High level of standardization
Line Operational Audits
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Quality Maintenance
Personnel
Airline/ Military Quality Maintenance
Quality Staff

Flight Dispatchers
 Flight Scheduling
 Flight Records
 Flight Supervisors
 Support Staff
Quality Training

Approved under FAA part 142
– Only ab-initio 142 training facility in the
country.
– Extensive use of FTDs
– Scenario based
– Competency based

Courses are enhanced annually by analyzing
the feedback from quality management
system.
Quality Training
Advanced Aeronautical Decision Making
Flight Training Devices

Safety
 Level 6 plus
 Increase efficiency of training/ time on task
 Effective/realistic emergency training
 Enhanced visuals
 Scenario training
 ATC
 Cost reduction
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The Curriculum
Private Pilot
Single
Track
Flight
Instructor
Multi
Track
Instrument
Single
Private Multi
Commercial
Single
Instrument
Multi
MultiCommercial
Add-on
Commercial
Multi
Commercial
Single Addon
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Quality Training
Private Pilot

Students are treated/trained to the commercial pilot
level from day one.
– Briefings, flows, callouts, profiles, etc.

Beyond Part 61 minimum knowledge requirements.
 FTDs are used to teach and check fundamentals
toward the beginning of the course.
 Scenario training is completed in the FTD in the
later part of the course.
– Cross Country
– System Malfunctions
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Quality Training
Upset Recovery
ATP Knowledge - Proficiency
Airline Flight Crew Techniques and Procedures
Instruction in airline flight crew operations with
emphasis on the transition of the professionally
qualified pilot into a highly skilled member of an air
carrier flight management team.
The primary emphasis of this course of
training is the development of the
crewmember’s coordination skills in an air
carrier environment. The focus is on the
functioning of the crewmembers as a
team, not as a collection of technically
competent individuals.
ATP Proficiency
FA420 uses the CRJ-200 Level 6 Flight
training Device built by FRASCA
Students in FA420 receive:
16.5 hours of Computer Based Training on aircraft systems
29 hours of ground instruction in the classroom on flight operations
36 hours of flight instruction of which 20 hours is flying the FTD.
L.O.F.T.
•Each lesson consists of an airline scenario from
gate to gate.
•Strong emphasis on CRM
•Crew members act together to operate the airplane
in various weather scenarios and with varying
degrees of equipment failures.
•Icing / winter weather
•Beyond stick shaker - full stalls
•Crew each receive 10 hours of time acting as
Captain and First Officer.
•Students receive high altitude endorsement
Professionalism

"extreme need to refocus on professionalism“

"The fact is, we can’t regulate professionalism.
We need strong professionals to step forward
and become mentors”
Development of Professionalism
Socialization through
education/ training
Strengthening of professional
culture as a consequence of
high external pressure
Further strengthening of
professional culture through
peers and lived professionalism
Mentoring and sponsoring to
ensure transition across age
generations; and/or creating a
motivation to join the profession
Future Professionals

Young, experienced, and entrenched
professionals create a motivation to join
education/ training
– Embry-Riddle high school programs
– Young Eagles program
– Interaction with local schools / events
– Summer camps
– Women in Aviation
Where does professionalism begin?
Education and Training

This is where a student begins to identify with
his/her profession and takes on some of the
personal attributes associated with it.
Young Professionals

Students realize that their professional
career began the day that they set foot on
our campus….not the day that they leave.

Professionalism is enhanced by peer groups,
dress code, titles, technical knowledge,
common language, common environment,
common professional problems, etc.
Young Professionals
Professional Pilot Code of Ethics
• Professional Pilots value the safety of themselves and those they fly with at all
times!
• Professional Pilots are prepared for every flight and make the most of every
hour spent in the air, in the simulator, or in oral preparation!
• Professional Pilots are on time to every activity!
• Professional Pilots dress appropriately for every flight activity!
• Professional Pilots exemplify self-discipline and exercise sound judgment at all
times!
• Professional Pilots never mix alcohol and aviation or driving and never use
illegal substances.
• Professional pilots treat everyone with dignity and respect.
• Professional Pilots adhere to the ERAU student honor code, ERAU flight rules,
and FAA regulations.
• Professional Pilots love to fly and have fun doing it!
• Professional Pilots are the only kind of pilots that fly at Embry-Riddle
Aeronautical University!
Embry Riddle is not a Flight School!!!!!!!
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We Educate and Train Professional Pilots to Industry Standards!!
Flight Student Professional
Conduct Board
Student who violate “the
code” must go before a
panel of their peers.
The Board will research
the violation and make a
disciplinary
recommendation to the
Chief Pilot.
Experienced/Entrenched
Professionals

Create a motivation to join the profession and
have a powerful influence on young professionals.
– Faculty
– Industry - Alumni
– Air Line Pilots Association
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ALPA Young Professionals Club
Young Professionals Award
Mentoring
ASC 101 – Student Mentors
 First Year Programs
 First Year Flight Department Teams
 Training Managers
 Assigned Advisors
 Career Services
 Various University Resources / Clubs

Embry-Riddle Aeronautical University
Flight Training Department
Safety – Quality - Professionalism