Academy of Aerospace Quality The Vision for NASA’s academic community Brian Hughitt NASA Headquarters Office of Safety and Mission Assurance 1 To feel connected to NASA’s vision 2 • 3 To feel excited and proud to be part of the NASA family 4 5 To understand the indispensable role that Quality Assurance plays towards achieving mission success 6 7 To have a passion for quality assurance and pursue the highest levels of technical excellence 8 9 Quality is the condition of meeting design requirements that satisfy customer objectives for safety, performance, reliability, maintainability, etc. 10 NASA missions cannot succeed if requirements are not complied with 11 NASA personnel are not safe if requirements are not complied with 12 Quality Assurance is the discipline to assure that requirements are complied with 13 14 15 Quality Roadmap Establish and Document Requirements Assure Compliance with Requirements (Technical/Safety/Quality) Organization Performing Work Quality System Requirements AS9100 Prevention Detection/ Correction Government (Contracting Agent) Government Contract Quality Assurance NPR 8735.2 Prevention Detection/ Correction 16 - Quality Roadmap Assuring Compliance Organization Performing Work Prevention Workmanship Data Analysis Process Control Documentation Training Calibration Design Control Documt Control Configuration Mgt Source selection Customer (Contracting Agent) Detection Prevention Audits NDT Inspection Tests Root Cause Record Review Receipt Inspect Data Analysis Training Pre-award - Document Rev - Q. Sys Survey Purchase Control Risk Assessment Design Control Detection Record Review Product Inspection Process Witness NDT Quality Sys Audit GMIPs Receipt Inspection 17 NASA Quality Policy Risk Informed / Risk Based • Mitigate risks associated with noncompliance. Determination of risk considers the likelihood of noncompliance and the consequences associated with noncompliance • Continuously reevaluated and adjusted based on changes to risk factors. • Determination of risk considers the maturity, complexity, criticality, importance and value of work performed, as well as past performance. 18 The quality system provides assurance that all requirements are complied with- those that matter a lot and those that don’t matter much. For highly complex and critical operations, there are MANY requirements that matter a lot. NASA = HIGHLY CRITICAL AND COMPLEX Don’t waste your time assuring requirements that don’t matter much. Be deliberate, be watchful, be smart. Careful planning and measurement of risk is the inviolable first step before quality program execution. 19 Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. William A. Foster 20