Delivering Public Service Reform in Ireland Presentation to EUPAN Informal Meeting of Directors General 13th June, 2013 Paul Reid, Reform and Delivery Office Department of Public Expenditure and Reform 1 One of the key enablers of change is to have a burning platform Extremely challenging fiscal, industrial and public agenda Fiscal and economic crisis Increased demands for services Expenditure consolidation Rebuild public trust Reduce headcount Maintain industrial peace Three core elements to our strategy of Public Service Reform Strategic Political Operational LRC PROPOSALS PUBLIC SERVICE STABILITY AGREEMENT 2013 – 2016 THE HADDINGTON ROAD AGREEMENT May 2013 3 We launched an ambitious & comprehensive Public Service Reform Plan Strategic A plan with clear timelines and ownership that transforms; 1. How we are organised 2. How we lead and manage people 3. Our future vision and strategy Fundamental reforms of how we are organised to deliver Reforming how we are organised • • • • • • • Shared services Outsourcing of non core work Procurement reform Property consolidation eGovernment / ICT / Cloud strategies Rationalisation of state agencies Expenditure reforms Whilst at the same time continuously reducing public service numbers Strategic Fundamental reforms of T&C’s and the leadership of people Reforming how we lead and manage • • • • • • • • Strengthened performance management Revised pension entitlements Revised rosters in front line services Rationalisation of annual and sick leave Single Public Service Pension Scheme Workforce planning Senior management mobility Investment in coaching and mentoring Strategic Reforming the political and administrative framework Rebuilding the public trust in the State • • • • • • Ombudsman Amendment Bill (Oct 2012) Freedom of Information (Amendment) Bill Protected Disclosure Bill (Whistleblowing) Regulation of lobbying Houses of the Oireachtas Inquiries Bill Accountability Framework for the Civil Service Political The largest productivity deal in the history of the state A negotiated set of proposals to sustain industrial peace and deliver further savings • • • • • • 5 months of intensive negotiations on pay and pensions bill 14M extra hours to be worked across sectors, without pay Further pay reductions for all earning over €65K Reductions in: • overtime rates and volume • cost of premia payments • agency workers • costs of increments Supports further headcount reductions Radical reform of working arrangements in each sector Operational LRC PROPOSALS PUBLIC SERVICE STABILITY AGREEMENT 2013 – 2016 THE HADDINGTON ROAD AGREEMENT Proposals to deliver savings of €300M (0.2% of GDP) in 2013 and €1BN (0.7% of GDP) by 2015 May 2013 8 Strong political oversight with a robust governance model Dedicated Cabinet Committee on Reform A robust Governance Model Cabinet Committee on Public Service Reform Minister for Public Expenditure and Reform Shared Services Steering Board Secretary General D/PER Reform Delivery Board Other Government Ministers Advisory Group of Secretaries General Departmental Secretaries General and MACs Reform Programme Boards in Four Main Sectors Assistant Secretaries (Public Service Reform) LEGEND Cross Cutting Project Boards (as required) Political Strategic Steering and Oversight Management / Delivery of Reform Presenting single view of reform progress to Government 9 In the first 18 months we have made significant progress • • • • • • • • • • Expenditure deficit reduced to 7.6% (from 11.5% in 2009) and to go below 5% in 2014 Transformation of budget and expenditure processes and controls Overall headcount reduction from 320K to 291K (since 2008) Pay bill to be reduced by 20% by end 2015 Implementation commenced on shared services with savings of between 17%-27% Procurement plan agreed by Government to save €500M (0.3% of GDP) over the next 3 years Outsourcing agenda commenced Major reforms on staff entitlements (annual leave, sick leave, pensions) Recruitment and appointment of key specialist skills in IT, Procurement, programme governance, shared services Publication of performance data – IrelandStat There are many challenges in implementing Public Service Reform High level / political support Capacity and capability Stability - Public Service Agreement(s) CHALLENGES Leadership and ownership Robust approach to the delivery Effective communications Balance central and sectoral initiatives We are now planning to focus on the next wave of reforms • • • • • • • • Launch next wave of reforms – November, 2013 Develop a vision and strategy for the civil service Innovative approaches to service delivery Greater efficiencies – procurement, property, shared services Change the relationship between the administrative and political systems Develop management capability and capacity – programme / performance / personnel Enhance communications – internal and external Cultural shift Questions / Discussion