Utilisation of NeGP-A Infrastructure
National e-Governance Plan in Agriculture
(NeGP-A)
Pilot Phase – In Center & Seven States ( Assam, HP, MP,
Jharkhand, Maharashtra, Karnataka, Kerala)
Roll Out Phase in all remaining States & UTs
NeGP-A Hardware Infrastructure
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•
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End User Hardware (Desktops, Printers, Kiosks & UPS)
Data Centers Hardware
- Central Data Center – NDC Shastri Park, New Delhi.
- State Data Centers(a) Assam – Delhi
(b) Jharkhand – Delhi
(c) Himachal Pradesh – Shimla
(d) Madhya Pradesh – Bhopal
(e) Maharashtra – Mumbai
(f) Karnataka – Bangalore
(g) Kerala – Trivandrum
Disaster Recovery (DR) Site – NDC Pune
Hardware In Data Centers
• Web Server – 01
• Application Server -01
• Data base Server -01
• Management Server -01
• Audio Video Server – 01
• Portal Server – 01
• DNS/LDAP Server – 01
• Blade Chases – 01
• Server Farm Access Switch – 01
• KVM Switch – 01
• SAN Storage - 01
DC – DR Infrastructure Utilisation
• Migrate all Agriculture, Horticulture & Fisheries Department Applications &
Websites.
• Applications from Mini/Adhoc Data Centers.
• All new applications/websites should only be hosted on NeGP- A hardware in
SDCs.
Help Desks
• Resource Provisions under NeGP-A
(a) Data Center Support- 02 (System Admin & Tech Support)
(b) Helpdesk
- IA for End User Hardware – 02 (English & Local Language support)
- NIC Application Support – 02
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Requirements from States
- Landline for users to log the calls.
- Seating, Office furniture and required IT infrastructure.
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Funds for Helpdesk operations to be provided by Center.
Help Desk Support
• End Users Support
- Central Help Desk
- Landline Number- 011- 25843216
- Email Address: helpdesk-negpa@gov.in
- Web interface
- USSD
- HP Global Helpdesk on Toll Free Number – 1800-11-2267
Monitoring and Control of SLAs at State Level
• SLAs for all assets of the State to calculated on Half Yearly bases.
• Enterprise Management System (EMS)
- Dash Board for Nodal Officers at State & District level
- Periodic Status Reports to designated officers
- Alerts & escalations on violation of SLA provisions
* States requested to send details (Name, Designation, Department,
Mobile No & email add) of the Nodal officers at State & District levels.
End user login screen
THANK YOU