The National Certificate in Health,
Disability, and Aged Support
(Advocacy)
(Level 5) (NZQA 1636)
Reflections on the Qualification
“The National Advocacy Trust recognizes its
responsibility to enhance its employee
opportunities to develop skills and abilities
for full performance within their roles and
career advancement” to that end ……
“The Trust is committed to promoting best
practice and consistency of practice among
Advocates in their employment”
Objectives of the Qualifications
•The
qualification recognizes the knowledge and skills
required by Health and Disability Advocates pursuant
to the Health and Disability Act 1994,
Kaitaia
North Shore
To be effective in advocating for all health and
disability consumers,
South Auckland
•
•
Thames
Gisborne
To be effective in promoting consumers’ rights
Turangi
Wanganui
•
Facilitating the early resolution of complaints
Nelson
Establishing professional relationships with
providers of H&D Services that will benefit
consumers
•
To advocate with Maori and people of other cultures
and consumers who have impairments
Timaru
•
Dunedin
Lower Hutt
Masterton
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Competencies
15.
HDC Legislation 26952
Maori Competencies 26953
Interfacing Legislation 26954
Impairments 26955
Analyze The Code 26962
SB Practice 26956
Complaints Process 26957
Cultural Competencies 26958
Networking 26959
Peer Review 26960
Quality Improvement 26961
Culturally Inclusive Learning 7091
Interactive Learning 7097
Positive Learning 7115
Records Management 7214
Relevant to our everyday
work as Advocates
Based on prior knowledge
Reinforces what we do
and consolidates what we
already know
Evidence Based
• Use own casework (ADS#)
• Can use same cases
• Complaints
• Networks
• Education sessions
•
For different assessments
Provides deeper knowledge and
understanding of the Act and the Code
Clear linkage between
theory and practice
You get to know your
way around the
• Contract Operating
Manual
• the HDC Act and the
• Orientation Manual
Competencies are not about
They recognize and acknowledge
own practice – validates own
practice as you need to use own
case studies for assessments
Good opportunity to reflect
on own practice
Good opportunity to look at
ways of incorporating new
Knowledge into practice
Opportunity to have a deeper
understanding and quantify what it is
we are doing and why we are doing it.
e.g. Assessment of Relevant Legislation
NZQA 26954
They will require a significant
amount of time and
commitment. Some
assessments require more
time than others e.g. Maori
Competencies.
Some are more challenging than others. You need to
work out what works for you. Taking a couple of days
in a block worked for me.
Average time to prepare for each assessment until its
completed is about 8 hours (more for some, less for
others) everyone is different
Can work at your pace.
You have 15 months to complete the
assessments
Can cross credit the
Education Assessments if
you have completed
Certificate of Adult
Learning
Credit
Support Available
Tony Daly: available to talk through the
assessments, clarify what’s required, and keeps you on track
Verifier Support:
Te Puna Matauranga & Louise Grant (Maori Assessments)
Gillian Adams & Kellie Dore (Disability Assessments)
Organization supports:advocates by
enabling time to undertake the assessments.
Application for study leave.
Other Advocates who have completed the standards
Other comments that Advocates
have made about the qualification
I’m nearly there….”
“A lot of gaps being filled in..”
“Very happy with the progress and yes it
certainly makes us read our manuals more
thoroughly…”
“Presentation/reflection was one of the main
reasons that motivated me to join NZQA
quals…”
“ A great opportunity for personal development
has given me more depth and understanding of
my role and it’s importance”
“
When you join the service you commence the learning
through orientation and in-service education and training.
Assessment can commence after 15 months, but cannot be
completed until after the 24 month annual review (the
annual reviews are part of the evidence required for the
standards).
Two advocates per team undertaking NZQA competencies
at the moment (we still need to meet contractual outputs
i.e. monthly targets).