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Part 1
Evolution of Server Roles
Client Access Server
Mailbox Server
7
External SMTP
External SMTP
Front End Transport Pipeline
SMTP Receive
SMTP Send
Protocol
Agents
Mailbox
Selector
SMTP from Mailbox Transport
8
SMTP to Mailbox Transport
9
10
11
Microsoft Exchange Transport
Microsoft Exchange Mailbox Transport Delivery
SMTP
SMTP
Transport Pipeline
SMTP Receive
Delivery Queue
Protocol
Agents
SMTP Send
Categorizer
Pickup/Replay
Submission
Queue
Routing
Agents
Delivery Agents for
other protocols
Delivery Queue
SMTP from Mailbox Transport
Delivery
SMTP to Mailbox Transport Submission
SMTP from Transport service
SMTP to Transport service
Mailbox Transport Pipeline
SMTP Receive
SMTP Send
Hub Selector (Router)
Store Driver Deliver
Mailbox Deliver
Agents
Store Driver Submit
Mailbox
Transport Delivery
MAPI
Mailbox
Assistants
Mailbox
Transport Submission
MAPI
Mailbox
Submit Agents
19
20
21
22
Type of Monitoring
Exchange 2010
Service not running
Health manifest event rule
Performance counter
Health manifest counter rule
Exchange events
Health manifest event rule
Non-Exchange events
Health manifest event rule
Scripts, cmdlets
Health manifest script rule
Test cmdlets
Test Cmdlets
Bring experience from
the service to the
enterprise
Monitor end user
experience
Restore end user
experience with recovery
actions
User Focused
If you can’t measure it, you cannot manage it
Availability
Customer Touch Points
Availability
Can I access the service?
Latency
How is my experience?
Errors
Am I able to accomplish
what I want?
Latency
Errors
“Stuff breaks, but the experience does not”
LB
CAS-1
DAG
MBX-1
OWA
OWA
DB1
DB1
DB2
DB1
DB1
DB2
DB1
DB2
MBX-2
CAS-2
OWA
MBX-3
OWA
—OWA send
—OWA failure
—OWA fast recovery
—OWA verified as healthy
—OWA send
—OWA failure
—OWA fast recovery
—Failover server’s databases
—OWA verified as healthy
—Server becomes “good”
failover target (again)
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