Student Housing & Hospitality Services
Report to AMS Council

Student Housing and Conference Services

Food Services
(+ Student Housing and Conference Services UBCO & Child Care Services UBCV)
Jan 23, 2013
Integral to meeting the objectives of
Place and Promise: the UBC Plan.
Student learning; Community Engagement; Aboriginal
Engagement; International Engagement; Outstanding Work
Environment; Sustainability.

Maintaining and managing university residences at both campuses.
Providing student development and student service programs for
outstanding residential and student learning experiences.
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Providing quality food and friendly service in warm, welcoming and
innovative environments that enhance the campus experience and
sense of community for students, faculty, staff and guests to UBC.
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Providing quality conference services at both campuses that support
and enhance UBC’s community engagement.
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Providing quality child care services for infants and school age
children through the largest university child care program in North
America.
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Fostering environmental, economic and social sustainability in
powerful ways.
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2013/14 budgeted revenue:
$75.0M – Student Housing
$7.0M – Conferences and Accommodation (with strong net income)
$31.2M – Food Services – rez dining, cash ops, catering, Sage
$6.5M – Child Care
$119.7M total
(vs 2011-12 - $116.3; 2012-13 projected - $118.4M)
Creating an outstanding work environment for 1,000 employees – (M&P, 116, 2950,
BCGEU), and 620 Students – annual salary budget of $38.4M (32.1%)
Stewardship and Sustainability

$4.0M in annual, non-capital R&M

Asset Mgmt - $490M on balance sheets

$10 - $13M in annual, capital renewal ($20M in 2013/14)

Current Debt load - $308M
100K roomnights per summer – conferences (UBCO + UBCV)
10,300 students live in residence (1676 UBCO + 8717 UBCV),
4661 on meal plan (1450 UBCO + 3211 UBCV)
Over 5 million POS / FS transactions per year (UBCV only)
Student Housing & C&A 2012/13
successes
 Created and began executing a 4 year growth plan of
2116 beds; total UBCV campus inventory to 10,677 beds:
 Pond Commons Phase 1 (603 beds),
opening Sept ‘13
 Pond Commons Phase 2 (513 beds),
opening Sept ‘15
 Orchard Commons (1000 beds),
opening Summer ’16
 Invested $11.3M into existing operations:
 Totem existing House renewal phase
 Totem Park landscaping
 Walter Gage Commons and Apartment
 Green College Commons
 Decommissioning of Acadia Park Courts
 EBI 1st resident experience survey:
Annually completed survey; consistent 90th percentile
rating in overall student satisfaction.
Student Housing & C&A 2013/14
Priorities
 Open Pond Ph 1 on time and on budget.
 2013-14 capital renewal plan; $19.2M
 Building envelop work at Ritsumeiken, 2 bldgs at
University Apartments
 Totem Park existing House renewal phase 2
 Vanier Commonsblock refresh
 St. John’s and Green College deferred mtnce work
 Acadia Park Courts decommissioning phase 2
 Finalize design on Pond Commons phase 2 and commence
construction
 Finalize design on Orchard Commons and be prepared for
Spring 2014 construction commencement
Financial Highlights:

2% student housing fee increase

Contribution reduced to $3.6M, primarily from C&A, focus on
growth with support from Central, central admin services)

Revenue neutral (Pond Commons, AP Courts, 2% fee
increase, interest revenue adjustment)

Absorb 2% + 2% GWI
Student Housing Fees - +2%
Winter Session
 Totem Park / Place Vanier:
 single: $581 to $592
 shared double: $506 to $517
 large single (new): $623 to $635
 Walter Gage single quad: $659 to $673
 Fairview single: $607 to $619
Year Round Housing
 Marine Drive:
 Studio: $941 to $960
 Single Quad: $779 to $795
 Acadia Park (student family):
 2 bdrm townhouse: $1047 to $1068
 4 bdrm townhouse: $1475 - $1505
 Thunderbird one bdrm: $1024 - $1044
C&A Revenue 10 Year Trend
$9,000,000
 Provide on campus accommodation to approx.
30,000 delegates/visitors /hostellers annually
$8,000,000
 Attract approx 90 events each summer: 20 academic
conferences + 70 others (including sport, language,
tour, short course programs, etc.)
$6,000,000
 Generate summer employment for approx 150
students
 Annual revenue of $6-8M (excl food/catering); 90% +
is room revenue
 Generate positive returns; to offset student housing
fees
 West Coast Suites – providing short term
accommodation on campus on year round basis.
$7,000,000
$5,000,000
$4,000,000
Retail Operations, Residence Dining, Restaurants (Point Grill,
Sage), Catering operations (Wescadia, Sage)
2012-13 Successes:
•
Opened 3 new cafes – ESB, Law, Pharmacy
•
Developed building use plan and redesign of University Centre, reopening Sage and Sage Catering September 2013.
•
Completed design of Pond food outlet phase 1 and began phase 2
process
•
Incorporated nutritional and allergen information on grab n’ go food
options
•
Forecast to achieve 2.9% revenue growth, largely from new units, to
$29.7M.
•
Meeting COGS and LC budget.
•
Contributing $745K to Central (primary profit centre – Wescadia
Catering
•
50% of all food procured is local (grown, manufactured, baked,
caught within 150 miles of campus
Food Services 2013-14 Priorities and Financials:
•
•
Invest $2.6M into operations:
• Open 2 new units – Pond Commons and Bookstore Starbucks
• Re-open Sage and Sage Catering and launch new brand
• Launch on-campus food truck
• Complete upgrades to Vanier Dining Room
Finalize designs for Pond Phase 2 and new dining room and
production centre at Orchard Commons
•
Create food plan for re-purposed SUB
•
Review current meal plan and other meal plan structures and
determine best model moving forward
•
Grow local food procurement to 52%
•
Enhance menu labelling of ingredients, allergens and nutritional
data on internally prepared menu items.
Financial:
•
Grow revenues by 4.8% to $31.2M
•
Absorb 2% + 2% GWI into LC and increasing food costs via
efficiencies in scheduling, selective price increases and prudent
procurement practices
•
Contribution increased to $795K.