Brett Butler, U.S. Forest Service Mary Tyrrell, Yale University NAASF Joint Committee Meeting Cooperative Forest Management and Forest Utilization Lake Placid, NY June 15-17, 2010 2 3 Why Targeted Marketing? Tips to Rev Up Your Outreach Targeted Marketing in Action (coming soon) 4 Designing communications to bring about a specific behavior change in a selected group of people Based on group’s values, preferences, and other characteristics 5 Clear “call to action” Targeted messages/materials Persistence and consistence Feedback from target audience 6 FORESTRY SPEAK LANDOWNER SPEAK Forest Woods, woodland, woodlot Family forest owner Landowner Technical terms Respecting the land Animal population Critters Logging Harvesting trees Forestry Keeping woods healthy 7 8 Landowner Types Prime Prospect Analysis Landowners in Your Area Geographic areas Attitude & behavioral profiles 9 10 Reasons for owning Size of holdings Land tenure Residence/absentee Farming 11 12 Wendy & Ralph 13 New owners: 21% Absentee owners: 29% Farm: 29% Harvested trees: 35% Management advice: 22% Management plan: 6% Conservation easement: 2% 14 Walter Landus 15 New owners: 18% Absentee owners: 30% Farm: 38% Harvested trees: 48% Management advice: 26% Management plan: 9% Conservation easement: 3% 16 Samuel Ingus IV 17 New owners: 17% Absentee owners: 60% Farm: 36% Harvested trees: 58% Management advice: 36% Management plan: 15% Conservation easement: 2% 18 Uncle Owen 19 New owners: 18% Absentee owners: 41% Farm: 49% Harvested trees: 44% Management advice: 18% Management plan: 5% Conservation easement: 2% 20 Uninvolved 22% Supplemental Income 21% Woodland Retreat 31% Working the Land 26% 21 Favorable attitudes toward stewardship Unfavorable attitudes toward stewardship Engaged in land management Model Owners Potential Defectors Unengaged in land management Prime Prospects Writeoffs? 22 Write-offs? 8% Model Owners 15% Potential Defectors 17% Prime Prospects 60% 23 Woodland Retreat Working the Land Supplemental Income Uninvolved Percent of Forestland 70 60 50 40 30 20 10 0 Model Owners Prime Prospects Potential Defectors Write-offs? 24 25 1. 2. 3. Set objectives Define your audience Profile your audience 4. 5. 6. Clarify your message Channels/materials Evaluate your work 26 What would you like your audience to do as a result of this communication effort? How does this communication objective advance your program goal? Is your communication objective matched to the scope of the effort? 27 Who is your primary target? Why have you chosen this audience as your primary target? What other groups will also be influenced? Will you design materials for intermediary or influencer audiences? 28 Try to find information regarding: Beliefs and attitudes Motivations and incentives Barriers Demographics Media use Language 29 30 31 What is the argument that you will make to persuade your target audience? What audience needs, values, or perceived problems are you addressing? 32 What are your primary channels & materials? What are your supporting channels & materials? What style and tone do you want to use? 33 What are your primary outcome indicators? How will you track them? What intermediate indicators will you monitor? How will you measure the long-term impact on your overall program objectives? 34 35 A collaboration among government, industry, conservation, certifications, landowner, and academics organizations Our goal is to conduct social marketing research: That will serve as a wide-ranging resource To aid in the development of outreach and services In order to help: Keep forests as forests Increase sustainable forest management 36 Self-administered mail-based survey Topics: Land characteristics Ownership objectives Management practices Demographics n=15,440 Cooperation rate: 51% 37 2,430 visits (1,540 unique visitors) From 24 countries To date, most are interested in data 38 Presentations Workshops Training materials Train the trainers Partnerships & projects More research Octavio Ocampo 39 www.engaginglandowners.org bbutler01@fs.fed.us mary.tyrrell@yale.edu Octavio Ocampo 40