– Key features and development process Christoph Vorwerk Enabling conditions Intention Autonomy Fluctuation / Creative chaos Redundancy Requisite variety Tacit knowledge in organisation Socialisation Externalisation Sharing tacit knowledg e Creating concepts Explicit knowledge in organisation Combination Justifying concepts Building an archetype Crosslevelling knowledg e Internalisation Market from collaborating organisations Tacit from users knowledg e Internalisation by users Explicit knowledge as advertisements, patents, product and/or service Dialogue Socialising Experience: observing, imitating, practice Sharing: brainstorming, talking to customers, seeing things from another’s point of view or another’s experience (eg production vs. sales) Externalising Articulating tacit k. into concepts, converting of hunches, perceptions, mental models First as metaphors, analogies Then drawing, writing, models Contradictions, tensions Building a field Internalising Learn by doing Applying to manuals, procedures, documents, knowledge bases Deriving from other’s mental models Prototyping, testing, evaluating Trigger s new cycle Combining Systemising concepts Exchanging documents Conversations, meetings Sorting, adding, categorising Formal education and training Learning by doing Linking Middle up – down management • • • • Autonomy Project steering Committee – senior officials 4 Working groups, Quality Learning Forum, SETAs Broader constituency Organisational intention • What is an occupational qualification? • Who holds the standard? First draft policy 2004 • Continuous testing, review and refinement Fettling continued until handover to QCTO Results • Joint Policy Statement, legislation, draft policy and regulations • Systems, processes and procedures • Papers, presentations Publication of draft HEQF in 2004 • No space for occupational qualifications OQ include trades, professions & other generic occ. types What is logic of occupations? • Occupational Classification Systems Grouped by similarity of tasks, skill levels, inputs, tools, products and services Occupational descriptor → Purpose of qualification Occupational tasks/skills → Exit outcomes Led to concept of “Qualified in..., to ..., as...” 3 Forms of learning • Standard practice, Rumelhart & Norman Analyse occupational tasks / skills • Product or Service → Knowledge, theory • Responsibility → Practical skills ← Critical Outcomes • Work context → Work experience (settings, circumstances, ranges, interfaces) “ DACUM on steroids” General knowledge & theory General practical skills Specialised practical skills Specialised knowledge & theory Provision meets requirements Work experience Accreditation or approval Internal summative assessment Statements of results Qualification certificated External assessment Ability to integrate curriculum components to perform Chamber ofsolve Minesproblems, etc based on assessment occupational tasks, Version: 2007-12-17 tasks 7 QA Data analysis Quality improvement Practice-driven Relevant Credible Qualifications Design Assessment QCTO Responsive Occupational competence Light touch Self-evaluation Development Quality Partner Consistent General knowledge & theory Quality Monitoring General practical skills Specialised practical skills Specialised knowledge & theory Respond to problems Work experience Assessment Quality Partner 8