Deriving Performance Metrics From Project Plans to Provide KPIs for Management Information Primavera SIG October 2013 Overview • Amey has defined metrics for improved management information • New innovative approach which allows early warning of issues • Senior managers can manage by exception and not get buried in detail • Use of web based dashboards within Primavera P6 Introductions Bryan Lambe – Amey Andy Robinson - RPCuk Agenda • • • • • • • • • Amey company overview Amey – Project landscape Challenges in planning and managing projects “Don’t get bogged down in detail” - Managing by exception Agreeing sensible metrics Defining data requirements Developing the dashboards Future enhancements planned Question and Answers Amey Company Overview Amey works with public and private sector clients, • Amey them supports public and private sectormore clients in the delivery of supporting to deliver services to the public effective service effectively. • operate Three principal sectors: Transport, Social and Environmental We across three principal sectors:- Transport, SocialInfrastructure and Environmental Infrastructure. Amey delivers a comprehensive infrastructure • Comprehensive highwayshighways infrastructure service to clients across service to clients across the UK including local the UK including the Highways Agency, Transport for London, authorities, the Highways Agency, Transport for London Transport Scotland and local authorities and Transport Scotland. • Rail Ourteam Rail is team is up made up of and diverse and highly skilled engineers, Our made of diverse highly skilled inspectors, examiners andand project managers engineers, inspectors, examiners project managers. We deliver expert consultancy on a range of rail projects from specialist tasks to major multidisciplinary • We deliver expert consultancy on a range of rail projects from programmes, accordance withmultidisciplinary the Network Rail GRIP specialistintasks to major programmes, in process. accordance with the Network Rail GRIP process What did we need to do? • Review Project Planning and Control • Use industry-recognised Project Planning software: • Microsoft Project (MSP) • Asta Power Project • Oracle Primavera. • Previous versions of Primavera use standalone programming tools • Oracle Primavera P6 8.2 Enterprise Project Portfolio Management (EPPM ) allows multiple user access to a database through a WEB based Cloud Environment. What drives our Project Management? • Client based funding model doesn’t directly tie to project level activity • Need to match project delivery schedule to financial allocation schedule • Projects can be very large – 80,000 activities • Need to improve project budgeting process • Better tracking of project costs – budget versus actual • Portfolio analysis by project phase to improve future effectiveness Why Oracle Primavera Landscape? Amey chose Oracle Primavera because: • It is easily configurable to our business needs • It provides a standard approach to using the software for new and existing users • It uses templates to allow standardised project creation, with automated project financial integration • It uses dashboard tracking and reporting at portfolio and project level • It allows us to see where are we and what will happen • It helps with further project planning and control for today’s needs and tomorrow’s requirements Standard approach to using Primavera: new and existing users Benefits are: • Ease of use • Project data readily available to all users, at all levels • Improved reporting accuracy • Ability to develop through future enhancements • Standard application and user processes Standard approach to using Primavera: ease of use – standard application views Standardised project creation: using templates Benefits are: • Standardised reporting • Easy to update activity via data export / import • Enable standardised performance measurements • Removal of data entry duplication • Standard project level data (e.g. Project Manager allocation by project) Template Milestones Template Summary Bar View to WBS Automated project financial integration Benefits are: • Forecast directly connected to the schedule • All project data within the same tool • No requirement for bespoke applications (SAP and P6 are standard off the shelf products) • Reduction in user effort to ensure financial and schedule data are aligned Automated project financial integration Forecast directly connected to the schedule Forecast cell made non-editable as dates driven from schedule. Standardised project reporting Benefits are: • All project performance and tracking data are reported are within the same tool • No additional user effort is required to produce these reports • Reporting via dashboards • Project positive and negative variances are quickly identified which provides more time to implement corrective actions Defining Key Metrics • Need to be user definable – no programming • Consistent across all projects • Based upon project details – no manual intervention Accessed via the web • Weighted to take account of project phase Management Information Dashboards: the process Process: • Identify key users, stakeholders • Define metrics • Develop user based weighting rules for indicators • Develop filters to segment data • Produce dashboards Avoid Too Much Detail Create high level portfolio views to filter project information Customise Views to Suit Audience Role Based Dashboard Views Final output is the dashboard, which is shared or user specific Dashboards: track and report performance Standardised performance measurements Dashboards: track and report performance Simple performance dashboards = Early or as Planned. = Within planned date and plus 1 week. = Within planned date plus 1 week and plus 2 weeks. = Within planned date plus 2 weeks and plus 3 weeks. = Later or equal to planned date plus 4 weeks. Dashboards: track and report performance Project positive and negative variances quickly identified Allocation cost % Variance-PAF value. Completion Cost % VarianceAllocation. Completion Cost % Variance-Target Price. Target Price % Variance-Allocation. = Allocation cost is equal to or less than PAF value. = Current forecast is equal to or less than Allocation. = Current forecast is equal to or less than Target Price. = Target Price is equal to or less than Allocation. = Allocation cost is greater than PAF value and less than PAF value plus 10%. = Current forecast is greater than Allocation and less than Allocation plus 20%. = Current forecast is greater than Allocation and less than Target Price plus 20%. = Target Price is greater than Allocation and less than Allocation plus 20%. = Current forecast is greater than Allocation plus 20%. = Current forecast is greater than Target price plus 20%. = Allocation cost is greater than PAF value plus 10% . = Target Price is greater than Allocation plus 20%. Where are we now – and what are the next steps? • Dashboards in use and live across all projects • Refining metrics for phase sensitive reporting • Reporting being used by senior business managers • Incorporate SAP data feed to automatically produce financial metrics • Additional metrics to produce forecasted earned value style data Summary Key facts: • • • • Dashboard summaries based upon project detail User defined metrics and weighting algorithms Can be used to compare performance across projects Web access for ease of deployment Key benefits: • • • • Dashboards give up to date picture Accurate financial reporting Benchmarking of projects and milestone attainment Early warning for projects requiring attention THANK YOU Any Questions?