Three Signs of a Miserable Job PRESENTED BY Chris Matheson INTRODUCTION Our job is to get them to like their job Being miserable is NOT dependent upon the work you do Management takes time IRRELEVANCE • Who am I helping? – My work impacts . . .? • How am I Helping? – Look beyond what you are doing IRRELEVANCE • We have a need to be needed • Our job is to . . . – Jacob Riis LACK OF MEASUREMENT • Traci’s golf game • Imagine a job with no feedback? • How would we assess our performance? LACK OF MEASUREMENT • We must measure the right things • If we cannot measure it, interest will wane • We tend to measure that which we treasure ANONYMITY • Humans need to be understood • Research suggests . . . • How are we reaching our employees? ANONYMITY • How can we combat anonymity? – MBWA – 30 second rule – Japanese proverb – Build your toolbox