Why bring in Hyland Software?
• 110+ IBM FileNet/Content Manager conversions • Global
footprint • Business buyer expertise •
• Enterprise account strategy •
Hyland Software’s IBM
(FileNet/Content Manager )
Conversion Practice
110+ successful conversions
Proven IBM Conversion Utility
Dedicated conversion services
team
Scalable to any size deployment
450+
Insurance
customers,
including:
Tokio Marine Nichido
Global Aerospace
Mitsui Sumitomo
Allianz
Policy administration
Underwriting
Legal
Sales
Loss Control
Claims
Audit
HR
Risk Management
Marketing
Agency Management
Customer Service
Business Buyer
Expertise & Value
Who is Hyland Software
12,300 Customers Worldwide
Over
1,800 Employees Worldwide
Multiple Offices Across the Globe
4000+
450+
financial services companies
use OnBase Financial
Service Solutions
insurance companies use
OnBase Insurance Solutions
Including:
BBVA
Honda Finance
JP Morgan Chase
Tokio Marine Nichido
Markel Group
Including:
Mitsui Sumitomo
Allianz
Liberty Mutual
Examples of how
customers
benefit from
Hyland v. IBM
Improve service to retain
customers
CAA South Central Ontario
Information access improvements due to conversion won them
2011 Celent Model Carrier in Service
•Completed conversion in 4 business days
•75% decrease in processing time to ingest documents
•20% decrease in headcount for scanning department
•90% elimination of manual indexing
•Single call resolution for customer service
Improve speed to market
without expanding staff
Great American Financial
“Overall, OnBase is allowing us to do more with less in a faster time frame, which helps our
business profitability while improving service and retention.”
•50% speed increase in processing new policy applications
•Elimination of mandatory overtime in applicable business units
•3 times the end users with twice the functionality, but zero increase in support staff
Speedy ROI & business
impact
Allianz Life, NA
Evaluate every other year if they should move to FileNet
OnBase wins every time due to quantifiable results achieved
Returned quantifiable savings to the organization at an accelerated rate
Planned Benefit Schedule
Year 1: $797,986 Year 2: $556,340 Total: $1,065,408
Actual Benefit Schedule
Year 1:
$767,986 Year 2: $2,553,213 Total: $3,042,281
Improve corporate information
access strategy with OnBase
& SharePoint
Solving 4 Key Business Issues
Draw the line between project-based collaboration & transactional business content
SharePoint & OnBase – fullbodied solution unparalleled to any on the market
•Enhance distribution channels with Agent Portals
•Increase underwriting efficiency with an Underwriting Workstation
•Retain customers with superior service due to maximized information management
•Comply with internal & external standards
Roadmap to
conversion ROI
Migration to
P8
Total Cost
of
Ownership
ROI
Indicators
Enterprise
Enablement
Cost of a new OnBase system is less
than the cost of FileNet upgrade
Migration to P8
Timely Innovation Without Disruption
• Panagon IS/CS to P8…fool me once
Challenges
• P8 3.x to 4.x…fool me twice
TOTAL COST OF OWNERSHIP
of OnBase v IBM/FileNet
Total Cost of
Ownership
FileNet
OnBase
Save hundreds of thousands to enable
your enterprise
Services
Cost
$6
$5
$4
$3
OnBase: 1:1 software to
services cost
FileNet: 1:6 software to
services cost
Software
Cost
$2
$1
$0
FileNet
OnBase
TRUE LOWER COST OF ONWERSHIP WITH ONBASE vs IBM
•Click-once deployment
•Point & click screen scrape integration proven with hundreds of applications
•Flexible taxonomy that can accommodate any process without coding or
services
Enterprise
Enablement
6 Year Cost Schedule to Convert
ROI
Indicators
As costs decrease, benefits
increase
•Core business
process
competencies
optimized
•Interdepartmental
workflows
•Integrate content
with business
processes
•Enterprise savings
as system expands
without additional
service costs
•Increased user
adoption
•Eliminate
redundant
content
management
platforms and
repositories
•Immediate
decrease in
maintenance
•Unified
vision
6 year benefit schedule
“You’ve already
accomplished more
than FileNet did in 2
years with $4M
dollars”.
ECM Project Lead
CIGNA Government Services