SMS Apps Mobile Computing Unless otherwise stated, images are from android sdk Bruce Scharlau, University of Aberdeen, 2012 Change of the decade Ten years ago mobile was for phone calls Now mainly used for SMS Growing percentage use mobile mainly for SMS and not voice Bruce Scharlau, University of Aberdeen, 2012 SMS more profitable than apps For 2010: SMS represent 40% of all data traffic revenues SMS + MMS represent over 50% of data traffic revenues Apps covered 0.3% of data revenue Bruce Scharlau, University of Aberdeen, 2012 More mobiles use SMS than Internet 4 billion active SMS accounts in 2010, over half world’s population 1.8 billion active Internet accounts, and not all use email Bruce Scharlau, University of Aberdeen, 2012 SMS applications should not be overlooked Cheaper and faster to develop than GUI apps Available to all handsets for wider usage Faster to market for specific events Bruce Scharlau, University of Aberdeen, 2012 First SMS app in 1995 • Finnish bank sent text alerts for balances, then Philippines had full banking SMS apps several years later • 1996 Finnish newspaper offered headlines via SMS • 1998 Finnish SMS vending machines available, and ‘premium’ app with ringtone sales Bruce Scharlau, University of Aberdeen, 2012 SMS advertising is pervasive • 74% of mobile subscribers in India receive SMS advertising • 66% of all messages sent in India are premium: content, advertising, or votes for reality TV, etc Bruce Scharlau, University of Aberdeen, 2012 SMS will wake you up • Only SMS will wake you for emergency, ok, email to mobile will too • SMS reach larger • Most people sleep with mobile next to them – use as alarm, etc Bruce Scharlau, University of Aberdeen, 2012 There are wide variety of SMS apps • Notify customers that meal, prescription, etc is available for collection • Medical, dentist, etc appointment reminders to prevent no-shows • Order prescription refills, meals, special offers – Hilton Hotels even do this • Also use SMS to drive traffic to mobile sites and increase customer sales http://www.textsmsmarketing.com/sms-text-marketing-case-studies.php Bruce Scharlau, University of Aberdeen, 2012 Also other usual contests, etc • • • • • SMS voting contests Send photo to win prizes contests Communicate with call centres via SMS Query and reserve products via SMS Scheduled SMS sending to coordinate with other actions for business and students • Many more too http://www.spotlightideas.co.uk/?p=4582 Bruce Scharlau, University of Aberdeen, 2012 SMS apps reach many people • SMS is reliable and can be sent any time • Supported by ALL mobile phones – can reach about 50% of population, ie 3.5 bn • Supports reverse billing – thus customer pays for receiving new ringtone, etc that is sent from you to them http://www.developershome.com/sms/ Bruce Scharlau, University of Aberdeen, 2012 Mobile banking developed most in developing markets • Right were banking didn’t have vested interests in established practices (leapfrog) • WAP experiments in 90s not go anywhere • Czech Republic and S Africa – SMS alert when money being withdrawn from ATM – then nationally in Philippines • Phone wallets in Japan in early 2000s • Still developed catching up with developing Bruce Scharlau, University of Aberdeen, 2012 SMS saves long walks Remote control water pump stations for farmers http://www.nanoganesh.com/ A farmer can control the pumps from any distance. He can check an availability of power supply at the pump end. He can acknowledge the on / off status of the water pump. In some models, a farmer gets an alert call if there is a theft attempt of the cable or pump. Bruce Scharlau, University of Aberdeen, 2012 SMS apps can be easy to build • The components are free to set up and develop • SMPPsim for simulating SMS center and responses http://www.seleniumsoftware.com/downloads.html • Use SMPP API for communicating with SMS center http://smppapi.sourceforge.net/ • http://www.kannel.org/ provides an SMS gateway for WAP and SMS apps Bruce Scharlau, University of Aberdeen, 2012 SMS to database queries http://www.mobiledatanow.com/product Bruce Scharlau, University of Aberdeen, 2012 Gather data via SMS or forms http://www.frontlinesms.com/ Bruce Scharlau, University of Aberdeen, 2012 Crowdsource your news http://ushahidi.com/ Bruce Scharlau, University of Aberdeen, 2012 Amazon Web Services now provide SMS service too Use AWS Simple Notification Service to integrate SMS into cloud hosted applications Inexpensive, and 100 SMS free each month http://aws.amazon.com/sns/ Bruce Scharlau, University of Aberdeen, 2012 Some examples are online • Developers Home provides details about SMS and low level tutorial http://www.developershome.com/sms/ • O’Reilly have Java tutorial too http://tim.oreilly.com/pub/a/onjava/2004/06/09/sms.html?page=1 • http://www.esendex.co.uk/ provide API to run SMS apps – free developer period Bruce Scharlau, University of Aberdeen, 2012 Jana offers reach to 3.48 billion http://jana.com/marketing/ Bruce Scharlau, University of Aberdeen, 2012 Jana outsources work to everyone • Break work into useful chunks anyone can do via text • SMS surveys with airtime compensation • Train workers so know reliability http://jana.com/ Bruce Scharlau, University of Aberdeen, 2012 Deconstruct tasks for greater speed and security Old background technology Old link: http://txteagle.com/?q=technology Bruce Scharlau, University of Aberdeen, 2012 Txteagle changes lives http://www.youtube.com/watch?v=dBsLAecq6Jw -short version – 6 minutes http://www.youtube.com/watch?v=Ivz2foChQYU -long version – 40 minutes http://txteagle.com/?q=workforce/geographies Bruce Scharlau, University of Aberdeen, 2012