Five Ws of eOffice

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e-Office – Genesis & Objectives

Establish a

Single Product for reuse

in the Government.

Electronic

File Processing

Support

integration & interoperation

Avoid

Duplication

of efforts Avoid

redundant Data storage

Promote

Inter/Intra Govt

Information Sharing Allow

flexibility

for scaling & sustainability

e-Office Framework –A top view

IM

eOffice Architecture

KMS eFile PIMS eLeave eTour Web Gateway

SECURITY LAYER DATA LAYER

Employee Master Data Management (to be accessed by all Applications)

Common Data Access by all Applications Common Service Layer Search Monitoring Reports/MIS Data Archival Work Flow Automation Knowledge Management Session Management Exception Management

Firewall Web Server Authentication Using LDAP Authentication Using DSC Document Repository

eFile Process

eFile

Prominent features

Email Diarisation

Generation of Acknowledgement for received letters

Follow up – Setting reminders on files and receipts

Powerful Global Search on metadata

Added security with Digital Signatures

Email and SMS alerts on important files

Instant Messaging for notifications

eFile Benefits

Increase transparency and efficiency to the working environment.

Increases productivity, and saves space.

Minimize processing delays.

Ensures the timely handling of important cases.

Enables officials to work from anywhere, anytime.

eFile Reports

The MIS reports in eFile use information management methods tied to the workflow involving people, technology, and information for supporting in effective decision making.

Pendency Reports

Status Reports

VIP Summary Report

Diary Register

File Register

eLeave – Workflow

IM – Unified Collaboration & Messaging

Secure Internal Messaging Messaging to individual/ Groups Sharing documents Initiating discussions Share appointments Have instant talk Viewing all active users

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