Five Ws of eOffice

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e-Office – Genesis & Objectives
Establish a Single Product for reuse in the Government.
Electronic File Processing
Support integration & interoperation
Avoid Duplication of efforts
Avoid redundant Data storage
Promote Inter/Intra Govt Information Sharing
Allow flexibility for scaling & sustainability
e-Office Framework –A top view
Content
Management
Web
Gateway
Portal
Administration
User Access
Location
Personalization
eOffice Architecture
SECURITY
LAYER
DATA LAYER
IM
KMS
eFile
PIMS
eLeave
eTour
Employee Master Data Management (to be accessed by all Applications)
Common Data Access by all Applications
Common Service Layer
Search
Monitoring
Reports/MIS
Data Archival
Work Flow
Automation
Knowledge
Management
Session
Management
Exception
Management
Firewall
Web Server
Authentication Using LDAP
Authentication Using DSC
Document Repository
eFile Process
eFile
• Prominent features
– Email Diarisation
– Generation of Acknowledgement for received letters
– Follow up – Setting reminders on files and receipts
– Powerful Global Search on metadata
– Added security with Digital Signatures
– Email and SMS alerts on important files
– Instant Messaging for notifications
eFile Benefits
• Increase transparency and efficiency to the
working environment.
• Increases productivity, and saves space.
• Minimize processing delays.
• Ensures the timely handling of important cases.
• Enables officials to work from anywhere,
anytime.
eFile Reports
The MIS reports in eFile use information management methods tied
to the workflow involving people, technology, and information for
supporting in effective decision making.
– Pendency Reports
– Status Reports
– VIP Summary Report
– Diary Register
– File Register
eLeave – Workflow
IM – Unified Collaboration & Messaging
Secure Internal
Messaging
Messaging to individual/
Groups
Sharing documents
Initiating discussions
Share appointments
Have instant talk
Viewing all active users
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