Ideas going forward to the next stage

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Ingeus Work Programme
11th May 2011
Where have we come from...?
Ingeus UK Limited is the largest company within the international Ingeus Group
of Companies.
In 2010, Ingeus and Deloitte formed a joint venture to deliver a range of services
in the UK.
Our first UK contracts commenced in 2002.
Eight years experience of working across West London, helped over 10,000
people into employment
Since then, we have supported more than 62,000 people to move from benefits
into work in the UK.
In 2011, Ingeus UK placed 21st in the Sunday Times Best Companies to Work
For list.
Our vision is to deliver the highest quality employability, education and healthrelated services that support people to transform their lives.
Ingeus & the Work Programme across the UK...
Scotland
East of England
West Yorkshire
North West (CLMH)
North East
East Midlands
West London
•8 permanent Ingeus offices
•2 lead providers
•14 Vocational Routeways
providers
•7 ACE Network members
West London
Key goal is to help 251,000 customers into employment over the next five years
Our vision is to deliver the highest quality employability, education and health-related
services that support people to transform their lives.
Challenges
Youth unemployment
High youth unemployment in Kensington, Chelsea and Haringey
BME groups
47% of working age population
Large disparity between White/BME customers
ESOL
BME groups
Sustainability
55% of JSA claimants return to a benefit within 6 months of leaving
ICPR Sustainability project – 3 factors
right job fit and working environment,
appropriate support in first three months
appropriate attitudes and behaviour
A recap of our delivery model: Every Day Counts
Based around high intensity and regular ‘re-focus’ sessions
Two key goals:
Sustainable outcomes for clients
High performance - high conversion of referrals to job outcomes
Designed for all client groups
Range of support for clients to help find jobs and sustain in them – we
need the right intervention, at the right time, with the right person:
Careers Academy
Health and wellbeing services
ACE network of local experts
Local Employer Services teams
Weeks 1-4
Insight
Weeks 5-16
Intensive support:
Boost
Enterprise
Engage
Weeks 17-52
Skills Plus
Weeks 53-104
Breakthrough
Ingeus Partner Network
Our Partners
Successful partnerships form the foundation of all Ingeus programmes.
Our national Partner Network comprises around 400 organisations from
the third, public and private sectors.
Our partners support our delivery by providing end-to-end services,
training and specialist services for particular client groups.
We will be working with more than 120 partners in our delivery of the
Work Programme across the UK.
70% supply chain in West London from the voluntary sector
Engaging with the Voluntary sector
ACE (Accessible Community Experts) Network
The Camden Society
Hammersmith and Fulham MIND
Action for Blind People
Broadway Housing
Clarion
Phoenix Futures
Zacchaues 2000 Trust
Vocational Routeways Providers
Action Acton; Groundwork; Acton Training Centre; Excelsis; MEL Productions;
Renaisi; Sencia; Training Consortium; Citizen’s Trust; Urban Futures; VCKC;
and Women Like Us.
Third Sector Advisory Panel: ACEVO; Hammersmith and Fulham MIND;
Papworth Trust; Barnardo’s; and the Forth Sector.
Stakeholder Network
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