WIRELESS IN DINING
WING EXPRESS WILL ENABLES SMALLER
RESTAURANTEURS TO COMPETE BETTER WITH TECHNOLOGY
CHERIE MARTIN, SR CONSULTANT, WLAN FIELD ENGAGEMENT - AMERICAS
September 17-20, 2014
PAGE 1
FOR RESTAURANTS
CUSTOMER SERVICE IS KEY
Long Lines
Slow Response
Cold Food
Menu Outages
Order Accuracy
Staff Attitude
PAGE 2
THE CHANGING
LANDSCAPE OF DINING
IMPROVE ORDERING
SERVICE TIMES
INVENTORY CONTROL
KITCHEN ORGANIZATION
KITCHEN ORGANIZATION
AND ACCURACY
OPERATIONAL EFFICIENCY
PAGE 3
WORLD OF WIRELESS
TECHNOLOGY IN DINING
•TABLESIDE ORDERING
•TABLET RESTAURANT MANAGEMENT
•ELECTRONIC MENUES
•ORDERING/CHECK-IN KIOSKS
•STAFF TRAINING
•WIRELESS CAMERAS
•SECURITY
•HEALTH STANDARDS COMPLIANCE
•GUEST WI-FI
4
Table Side Ordering
Restaurants, cocktail lounges, bars, pool
Significant improvements
• Increased table turn by 40-50%
- More customers served at peak
times
- Increased security with credit card
transactions
• Increased sales by 8-12%
• Enhanced customer service
- Increased customer service; more
contact with
the customer
• Increased staff efficiency
- Prompted for side orders
THE FAST FOOD EVOLUTION
•
•
•
•
ONLINE ORDERING
PAYMENT APPS
PROXIMITY AWARENESS
LOYALTY PROGRAM
INTERACTIVITY
•
•
•
•
SHORTER LINES
UP-SELL PRIOR TO ARRIVAL
LESS REAL ESTATE
LESS LABOR FOR POS
NOT JUST FOR THE BIG GUYS
MID-MARKET CUSTOMER NEEDS
ENTERPRISE CLASS
QUICK TO DEPLOY
EASY TO MANAGE
Performance
Easy access
Client Density
Minimal touch
points
Meaningful
communication
Purpose-based
network
Guest access
Network security
Simple
configuration
Flexible
management
Multi-site, multinetwork
management
WiNG EXPRESS VALUE PROPOSITION
MOST AGGRESSIVELY PRICED MID-MARKET APs ON THE MARKET WITH
SUPERIOR OUT-OF-BOX EXPERIENCE
• Simple UI for fast installation
• Over the air (OTA) provisioning for easy implementation
• No HW controller needed for up to 25 AP deployment, up to 64 AP deployment with AP7522E only
•NOTE: >25 APs will require a WiNG Express Manager,
• Intensive training not required
•ENTERPRISE CLASS PERFORMANCE, CONSUMER GRADE PRICING.
SIMPLE UI
CONTROLLER LESS
COORDINATION
DISRUPTIVE
ECONOMICS
Wing Express
Over the air (OTA) provisioning
1
Power on the AP
2
Connect to
“WiNGExpress” SSID
3
Go to
express.motorolasolutions.com
L2 POE Switch
((( WiNGExpress )))
WHEN TO INTRODUCE WiNG EXPRESS MANAGER
ADD WiNG EXPRESS MANAGER
WiNG EXPRESS AP ONLY
• SINGLE SITE
• MULTI –SITE
• ≤ 25 APS (≤64 AP7522E)
• <1000 APS
• EXISTING ROUTER
• HETEROGENEOUS (INDOOR AND
• HOMOGENEOUS AP ENVIRONMENT
OUTDOOR) AP ENVIRONMENT
(ALL APs ARE OF THE SAME TYPE)
WAREHOUSE
WAREHOUSES
Internet
SMALL HOTEL
SMALL OFFICE
Router
L2 POE Switch
AP as Controller
RF Manager
Managed APs
SMALL HOTELS
Internet
SMALLCAMPUS
L2 POE Switch
Managed APs
• NX WiNG Express
Manager
• Simple UI for easy
setup
• Manage all APs
LOWEST CAPEX AND OPEX
WiNG Express beats the competition with non-compromised enterprise
grade 802.11ac solutions with the lowest CAPEX and OPEX
802.11ac solutions of 8, 16 and 25 APs
• Based on public list price
• Includes hardware controller and AP licenses if required
• For hosted WLAN, yearly AP renewal license fee included
WiNG Express only require access points
• Controller code included in every access point
• No controller appliance required
• No access point licenses required
• APs include limited lifetime warranty
Comparison of existing competitive 11ac offerings June 2014
PAGE 11
UNLEASH OPTIMAL
PERFORMANCE
Motorola’s expertly configured wireless LAN
solutions unleash optimal, in the performance of
your customers’ networks, devices and
applications, in the engagement and productivity
of your customers’ workforce and in the growth
of your customers’ enterprise.
Questions?
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and are used under license. All other trademarks are the property of their respective owners. © 2014 Motorola Solutions, Inc. All rights reserved.
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