Sponsored by:
The Impact of Personal Issue Body Worn Video
Cameras on the Isle of Wight
Interim (6 months) key findings
Tom Ellis
Craig Jenkins
22 July 2014
Paul Smith
Institute of Criminal Justice Studies
University of Portsmouth
Integrated & incremental design
O
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Criminal
Justice
Process
CRIME
TYPES
Police officers’ views
Public
Opinion
Survey: Key Awareness Measures
Aware Police use BWV cameras
26%
Noticed Police using BWV cameras
Involved in incident with BWV
1.2%
11%
Level of Trust in Police to record ALL
APPROPRIATE incidents on BWV
Total Trust 1
2
2.2
3
4
5
6
7 Total distrust
Indicative results from Police officer
survey
• Asked many of the same questions as the public
• 70% of affected officers on IoW participated
• Data not yet weighted
• Most confident in using cameras
• Overwhelmingly value BWV deployment, even higher than public
• Large majority favour of compulsory issue
• Evenly split on BWWs reducing officers’ use of force
Police officers’ views compared to
public’s views
Similar positive
views to public
• Help gather evidence
• Help identify
criminals
• Increase likelihood of
conviction
• Improve training for
new recruits
More optimistic than
public
Similar weakly positive views
to public
• Improve discipline
procedures
Reduce crime & anti-social
behaviour
• Reduce complaints
against officers
Reduce assaults on police
officers
Summary of Changes in Occurrences
(all incidents dealt with by police T1=1 July- 31 Dec 2012 vs T2=1 July- 31 Dec 2013 )
%
C
h
a
n
g
e
Summary of Changes in Crimes
(all crimes dealt with by police T1=1 July- 31 Dec 2012 vs T2=1 July- 31 Dec 2013 )
%
C
h
a
n
g
e
% potentially BWV affected
occurrences
• Over 42% of occurrences on IoW
• 37% for Hampshire (not inc. IoW)
Within this, specific categories
showed most change
• Over 56% of BWV affected occurrences were
public order and ASB-related on IoW
• Overall, these went down just over 12%
Main reductions in IoW occurrence types
Overall reduction
BWV affected
4.7
6.4
Main reductions in IoW crime types
Overall
reduction
BWV
affected
11.79
15.2
Complaints
• Changes in number of complaints: STOP PRESS
Complaints % change T1 to T2
3
2.46
2
1
0.41
0
IoW
Portsmouth
Soton
-1
-2
-3
-4
-4.22
-5
IoW
T1
308
T2
295
Portsmouth
Soton
530
727
543
724
n change
-13
13
-3
Next steps:
Criminal Justice process outcomes
Qualitative: HCI/Human Factors
Final output
• Analysis updated for full T1 year and full T2
year (ending in June 2014)
• Final report due around October 2014
• Questions?
Legacy
• Builds in evaluative measures for MISs for areas with full personal issue
BWVs (post-RCT?)
• Allows for full operational issue
• Template adaptable into standard police Management information
systems (esp. RMS)
• Links currently disparate databases and establishes accurate date of
crimes
• Adaptable for new uses/impacts (DV)
Efficiency of CJ Process
• Reductions in evidence preparation (acceptance of
digital, etc.)
• Reduction in cases to court
• Increase in early guilty pleas
HCI Human computer camera
interaction
• Overlaps with CJ process focusing on the BWV hardware and officer
interaction (front line & investigation)
• AIMS
• evaluate effectiveness and efficiency of the BWVs operation
• & associated processes in operational circumstances
• METHODS:
• Observation
• Interviews
• Workshops
• OUTPUT: Hierarchical Task Analysis along with other Human
Factor analysis outputs
PURPOSE OF HCI
• user centred approach to understanding how frontline officers and others
use BWV cameras
(human/technology interaction)
• to gain detailed knowledge of decision making processes in different
scenarios
• gain insight into the operational peculiarities and constraints based on
officer interpretation on BWV application
• to provide task breakdown of where BVW works well and where it is doesn’t,
both in the field and back at the station during docking, logging,
downloading and charging
• outcome will be detailed task descriptions and a decision making model
• Analysis will help to improve the efficiency and effectiveness of the BWV
cameras.
INTERIM FINDINGS
• Frontline differential of perceived benefits of BWV according to the type of crime
• A number of tasks and processes have been identified where there is scope for
review:
• tasks associated with storing, disseminating / sharing the video
• treatment of the cameras, particularly around the storage and sharing of the
hardware
• How the data is disseminated to associated ‘teams’ affects the role and tasks of
associated departments, esp. in file handling. Each department has a different
aim for using the videos.
Final output
• Analysis will have to be updated for full T1 year and full
T2 year (ending in June 2014)
• Final report due around October 2014
• Criminal Justice process full year’s data will potentially take longer
than this as cases will need to have been resolved
Timetable
• Public Opinion Survey
• T1 – carried out in April 2013
• BWV Personal Issue (Hyperion) 1 July 2013
• T2 – Results now in, but not fully processed
• Other elements measured
• Time 1 = 1July 2012 to 30 June 2013
• Time 2 = 1 July 2013 – 30 June 2014
• Final Report
• September/October 2014
Survey of IoW residents
Weighted by census
1,274 responses
(1,010 unweighted)
Public Opinion survey
• Full analysis of before and after data
• More in depth weighting and analysis
• Some qualitative thematic feedback
Sponsored by:
Body Worn Video
Staffordshire Police update
Tricia Rich – ICT Project Manager
4/8/2015
Body worn video - Steering Gp July 2014
29
This is what’s been done….
• 530 cameras 112 docks received and deployed
• 27 kiosk machines and 300 computers with DEMS
• 2 stations (11 local policing teams) completed, as well as tactical team
• Over 1500 officers trained
• Specialists teams for case handover and court processing trained and using
DEMS
• New policy approved
• Process ownership and handovers for business as usual
4/8/2015
Body worn video - Steering Gp July 2014
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Timeline
May
June
July
August
September October November December January
February March
April
September
Test Site
Pilot Shift
Pilot Policing team
Roll out
Specialist teams
Policy
Processes
Handover to BAU
Review
4/8/2015
4/8/2015
Body worn video - Steering Gp July 2014
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31
Feedback on the implementation
• Good buy in from officers - being taken, being used and
missed when not there
• Good uptake by support and investigative teams
• Good support from management
• Support handover successful and completed
• ‘Best piece of kit we have had !’
4/8/2015
Body worn video - Steering Gp July 2014
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So that’s it?
4/8/2015
Body worn video - Steering Gp July 2014
33
Option 1
Go home and put kettle on
4/8/2015
Body worn video - Steering Gp July 2014
34
Option 2
Move straight on to next project
4/8/2015
Body worn video - Steering Gp July 2014
35
Option 3
Keep handling issues in business
as usual
4/8/2015
Body worn video - Steering Gp July 2014
36
Option 4
Review and recommend improvement
4/8/2015
Body worn video - Steering Gp July 2014
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Option 5
Pass on lessons learned
4/8/2015
Body worn video - Steering Gp July 2014
38
And my lessons learned …
• Be agile
– Short chunks of work
– Review and adapt
– Manage risks and issues quickly
• Be consultative
–
–
–
–
Strong business ownership
Work with the technical teams with lots of handover
Take support when offered, eg training, comms
Pass on what’s worked to other project managers and
forces
• Stay in touch – don’t just walk away
4/8/2015
Body worn video - Steering Gp July 2014
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Questions ?
4/8/2015
Body worn video - Steering Gp July 2014
40
Sponsored by:
Insp Steve Goodier
Hampshire Constabulary
Staff officer to
Chief Constable Andy Marsh
National Policing Lead for BWV
National Policing Lead (BWV)
BWV National Guidance
Principle 1
‘The use of body-worn video, by the police, is lawful.’
Principle 2
‘Data will be processed and managed in line with Home Office
Management of Police Information (2005), College of Policing
(2013) APP on Information Management and the principles of
the Data Protection Act 1998.’
Seven Key Principles
Principle 3
‘The normal use of body-worn video will be overt.’
Principle 4
‘The operational use of body-worn video must be
proportionate, legitimate and necessary.’
Principle 5
‘Use of body-worn video will be incident specific. Officers will
use common sense and sound judgement when using bodyworn video, in support of the principles of best evidence.’
Seven Key Principles
Principle 6
‘Body-worn video does not replace conventional forms of
evidence gathering (such as written statements and Police and
Criminal Evidence Act 1984 (PACE) interviews), it supports
them.’
Principle 7
‘Forces will consult locally with their communities on the use of
body-worn video.’
Seven Key Principles
Privacy Impact Assessment (PIA)
Police Online Knowledge Area (POLKA)
Sponsored by:
Sponsored by:
Sponsored by:
Insp Steve Goodier
Hampshire Constabulary
Hampshire Constabulary – Moving Forward
Current Position (BWV)
500 RS3 BWV’s
180 Personal Issue on the Isle of Wight
1000 Purchased from 2013/14 Innovation fund
1300 Needed to complete full roll out (2014/15)
Hampshire Constabulary – Moving Forward
BWV Network
34 Downloading sites across
Hampshire and the Isle of Wight
The total storage capacity of each site
is 9TB, and this is configured as RAID5 to protect against one disk loss.
Hampshire Constabulary – Moving Forward
The South East Police Shared Network
Services Agreement
(SEPSNSA)
SEPSNSA meets the new government PSN (Public Services
Network) standards for traditional IL3 support and PSN-P
compliant services.
Provision of a new flexible and future-proof, PSN compliant, wide
area network.
Replacement of old hardware.
Hampshire Constabulary – Moving Forward
Usage Data
Hampshire Constabulary – Moving Forward
Getting It Right
1. Testing the network load (revenue cost)
2. DEMS on every desktop (viewing)
3. Uploading from any desktop
4. Storage (working with partners)
Hampshire Constabulary – Moving Forward
Focusing on training
1. E – Learning
2. Extra Training for the SPOC’s
3. Initial Training
4. Front line training ( Uniformed police officers)
5. Bespoke CID investigators training
6. Videos – case studies
Hampshire Constabulary – Moving Forward
Domestic Video
Hampshire Constabulary – Moving Forward
Use of Force Video
Hampshire Constabulary – Moving Forward
Complaint Video
Hampshire Constabulary – Moving Forward
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