2014 IT Budget Outlook
Research Findings
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Executive Summary
All 289 respondents to our 2014 IT Budget Survey are involved in approving, defining, managing, or providing input

into their organizations’ IT budgets. While the percentage reporting business units with tech budgets outside IT’s
purview is down seven points from last year, and overall tech spending edged up slightly, challenges remain.
>> 54% say contractors comprise less than 10% of their IT staffs; 30% have no non-W2 workers.
>> 39% outsource less than 20% of such ops as application development or help desk, the same as last year. The use
of outsourced operations is holding steady.
>> 32% say 10% or more of the total organizational operating budget is spent on IT, up from 30% last year. Top
business unit expenditures: commodity gear like printers, at 44%, and cloud, at 39% — that’s up from 28% last year.
>> 28% will see IT budget increases of 5% or more for 2014; 33% will stay flat.
>> 25% say IT gets involved in outside technology spending only when invited to do so by business units.
>> 58% will charge back to business units 40% or more of the IT budget; 20% have chargeback rates of 80% or more.
And 32% say immediate chargebacks make business units somewhat or far more likely to use IT services.
In this report, we discuss how to cope with changes in the budgeting landscape and partner more effectively with
business units.
Respondent breakdown: All respondents are from organizations with 50 or more employees; 30% have 5,000 or more
employees; 22% are over 10,000. Financial services, healthcare, and government are well-represented, and 58% are IT
director/manager or IT executive management (C-level/VP) level.
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v
Service-based Budgeting Up Slightly
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CIOs Regaining Control?
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Who Decides When Oversight’s Warranted?
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Centralization Down
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Printers, PCs, USBs, Oh My
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Budget the New 80/20?
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Outsourcing Holds Steady
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Few Contractors: The Snowden Effect?
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Quarterly Budgeting Gains Ground
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Lack of Nimbleness
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As Slush Funds Shrink, CIOs With Tin Cups?
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Lack of Metrics
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No Clear Trend on Percentage Allocated
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Optimistic Outlook
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Where Governance Exists, It’s Influential
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Long-Range Planning Up
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Charging Back Seems Stalled
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Few Break 80% Barrier
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LOB Leaders Like Transparency
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“Showbacks” a Middle Ground
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Excel Still Rules
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IT as a Service Not a Budget Factor
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Businesses Open To Funding
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Job Function: Breaking Down the Outlook
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Satisfaction With Process By Role
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Satisfaction With Service By Role
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Job Title
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Industry
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Revenue
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Company Size
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Research Synopsis
Survey Name 

InformationWeek 2014 IT Budget Survey
Survey Date 
October 2013
Region North America
Number of Respondents
289 at organizations with 50 or more employees
Purpose 

To determine practices, perceptions, and procedures surrounding IT budgeting in enterprise environments
Methodology 
InformationWeek surveyed business technology decision-makers at North American organizations with
50 or more employees. The survey was conducted online, and respondents were recruited via an email invitation
containing an embedded link to the survey. The email invitation was sent to qualified InformationWeek subscribers.
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