latest brochure - Microtech Support Limited

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THE MOST INCLUSIVE 360° SELF SERVICE SOLUTION IN THE NHS
 Informing
 Assisting
 Improving
 Capturing
 Reducing
 Checking
 Delivering
HOW DOES E4 TOUCH BENEFIT ME?
Enlighten E4 is a fully configurable self service platform with advanced features.
Optimised to release staff & engage effectively with patients, whilst standardising
processes to lower operational costs.
Following quick, secure & intelligent authentication, patients can review their
information to ensure data is accurate, update if required and even complete
QOF type surveys.
Dramatically improves data quality, helping with accurate patient follow up.
A FEATURE RICH SOLUTION ….
 Additional postcode security check
 Three levels of patient messaging
 Review and update contact information
 Confirm and update demographics
 Review Next of Kin details
 Capture consent to follow up on appointment
 Health promotion images and messages
 47 languages supported
 Visual awareness screens and themes
 Fast date of birth check-in by calendar or keypad
 Future proofed for check-in with barcode or unique reference
PACKED WITH REAL FUNCTIONALITY….
 Unaccompanied minors security feature
 Multiple appointment check-in
 Display staff photographs
 Patient journey tracking with audit trail
 Detailed reports on many aspects
 Integrates with the Enlighten survey module
 Issue arrival receipts and reference numbers
 Bi-directional with appointments
 Real time monitoring of the waiting room
 Wayfinding assistant to direct patients and visitors
 Show number of patients waiting
 Show average waiting times
ENHANCED PATIENT SURVEYS ….
The additional survey module will add even more value, with multiple survey
types on-board, all backed up with powerful graphical reports with drill-down
feature.
The Enlighten E4 survey module allows local or centrally managed surveys to be
published on a range of devices.
Delivering flexibility with intuitive filtering by gender, age, behaviour & previous
access, from pre-arrivals (via portal) or the self-check-in process with READ code
filing back to the patient record, through post contact outcomes with total
anonymity.
Enlighten allows multi-layered questioning, with single or multiple
choice answer types, images or text, free form or prescribed answers.
Questions created in English can be translated to any of our 47
supported languages for full community inclusion.
Jayex provides a range of professional services to assist in creating
bespoke reports, translating or sharing surveys.
ACCESSIBILITY MATTERS ....
Touch screens on wall, counter or floor standing must be
accessible for all able-body and wheelchair users and have clear
options for sighted and poorly sighted users. Enlighten has high
contrast accessibility screens to assist even more patients.
Our team will assist in identifying the best locations and set up for your
reception, to ensure a safe, visible and accessible solution.
WALL, COUNTER OR FLOOR STANDING OPTIONS
17” with acrylic
frame & banner
for wall or
counter options.
Bolt down or free standing, fully enclosed
with option for printer or barcode scanner.
17” screen. 1440 x 510 x 300 mm
TAKE CONTROL WITH A 360° SELF SERVICE SOLUTION
Call Microtech on +44 (0)1563 530480
to discuss your requirements.
[email protected]
www.microtechsupport.co.uk
Microtech Support Limited
17/19 Hill Street
Kilmarnock KA3 1HA
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