Have you ever used your smartphone to research prices while shopping in stores? 1. Yes 40% 2. No 60% Which of these factors is currently causing you the biggest headaches? 1. Overseas competitors with a lower cost base 3% 4% 2. Rising input costs 32% 48% 3. Skill shortages 9% 14% 4. Changing regulations 4% 5% 5. A negative climate in the media 5% 5% 6. Tackling sustainability 1% 3% 7. Problems in raising capital 1% 2012 Vote 2% 2011 Vote 8. Slow pace of consumer spending 28% 37% Where does selling in China feature in your company’s plans? 1. Expected to account for a high proportion of our future growth 32% 2. Should make a modest contribution to our growth 16% 3. Might deliver growth for us some day 20% 4. No intention of ever selling in China 18% 5. I wonder if anyone from China would like to buy our business 13% What share of the food and grocery market will online shopping ultimately claim (it’s currently 3%)? 1. It’s already peaked 0% 2. 3 to 5% 0% 3. 5 to 10% 5% 4. 10 to 20% 31% 5. 20 to 50% 50% 6. 50 to 99% 13% 7. 100% 0% What share of the food and grocery market will direct sales from manufacturer to consumer ultimately claim? 1. Under 1% 7% 2. 1 to 5% 51% 3. 5 to 10% 30% 4. 10 to 20% 11% 5. 20 to 50% 1% 6. More than 50% 0% Taking the year 2000 as the starting line and a fully sustainable food chain as the finish line, how much progress towards this do you estimate that we’ve made so far? 1. None 2% 2. 5% 20% 3. 10% 31% 4. 20% 25% 5. 30% 9% 6. More than 30% 3% 7. It’s impossible even to guess 10% Which of the following online services for consumers will have the biggest impact on our industry over the next five years? 1. Ethical rating services 1% 2. Price comparison sites 30% 3. Money saving advisors 14% 4. Health and nutritional advisors 8% 5. Sites where consumers review and rate products 29% 6. Meal planning services 16% 7. None of these will have a significant impact 3% What are your expectations for shopper loyalty over the next five years? 1. Less loyalty as a result of price transparency 35% 2. Greater loyalty as companies find better ways to engage 44% 3. Not much change 21% How much do you expect your company to spend on advertising over the next five years? 1. Much more than today 28% 2. A little more than today 35% 3. No change 17% 4. A little less than today 13% 5. Who needs advertising anyway? 7% What will happen to the rate of innovation in our industry over the next five years? 1. Much more innovation 55% 2. A little more innovation 35% 3. No change 4% 4. A little less innovation 4% 5. We’re heading back to the stone age 2%