WiPipe Central ™ Cloud-Enabled Management and Application Platform WiPipe Central What is WiPipe Central? Cloud-enabled application platform for rapid deployment, dynamic management, and enhanced intelligence of CradlePoint networks CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 2 WiPipe Central WiPipe Central Cloud-based Application and Management Platform Deploy Intelligence Site Survey Configure Test Data Usage Reporting Location Services Manage Secure Health Monitoring Config Changes Upgrade Mgmt Policy Alerts PCI Compliance Config Lockdown CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 3 WiPipe Central Notable Clients CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 4 WiPipe Central Cloud-Based Management and Applications Platform Rapid deployment of CradlePoint devices Dynamic management of devices, networks, WiFi, 3G/4G data Enhanced intelligence to optimize uptime and reduce costs Platform for CradlePoint and Partner Applications Retail locations Digital Signage Branch Locations ATMs CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. Kiosks 5 WiPipe Central Secure, Scalable Cloud Platform Cloud-based Management Remote management from any Web browser Multiple level user security and privileges XML API supports integration with Network Management Systems Secure Cloud Datacenter Hosted at a secure, Tier III datacenter Full redundancy (server, database, network access, power) SSAE Type II certified (formerly SAS 70) Access control and 24x7 staffing Absolutely no storage of any user data flowing through the deployed devices Deployed CradlePoint Devices Embedded WPC management agent Device-initiated protocol, for support of devices with dynamic IP addresses located behind firewalls Designed for the variable characteristics of 3G/4G network connections CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 6 WiPipe Central Features Deployment – Remote setup and configuration – Remote diagnostics and validation Management – Manage groups of devices by type, geography, network – Manage network configurations across devices or groups – Automate firmware updates by device or groups of devices – Open XML API to integrate to NW management systems Intelligence – Configurable alerts – 3G/4G data monitoring and alerts – Configurable logging and reporting analytics CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 7 WiPipe Central Features Cloud-manage CradlePoint WiFi Access Points – Configure APs and manage access policies for sites and individual APs – Group and manage multiple APs at a site – Remote diagnostics and troubleshooting Security – Configure and manage security settings remotely by individual and groups – Security alerts – Access remote security logs CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 8 WiPipe Central Alerts Series 2 Series 3 CBA750, CBA250 MBR1200 MBR1000 CBR400, IBR600 MBR1400 Device groups ✓ ✓ Remote device configuration ✓ ✓ Configuration of alert priorities Firmware update ✓ ✓ Device access over 3G/4G/wired ✓ ✓ Sync interval config ✓ ✓ Alert Management: Offline device config/sync ✓ ✓ Secure device registration ✓ ✓ Detail status log Detail usage log Device system error log ✓ ✓ Email alert notification ✓ ✓ Alert priority control ✓ ✓ Alerts management ✓ ✓ ✓ ✓ Notification via email of alert conditions • View, discard, and delete resolved alerts • View history of all received alerts Feature Device not reporting alert Modem connectivity issues: up/down, connected/disconnect ✓ Failed login ✓ Data usage ✓ CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 9 WiPipe Central Position with Network Management Systems Network Engineers • • • Detailed Troubleshooting Data Plan Alerts/Reports Config/Firmware HP OpenView IBM/Tivoli Solar Winds Splunk Kaseya Network Operations • Alerts • Online/Offline status CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 10 WiPipe Central Benefits Benefits Summary Deployment Benefits Manage CradlePoint Router Benefits Manage 3G/4G Data Plans Benefits PCI Compliance and Security Benefits CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 11 WiPipe Central Benefits Deployment Benefits Reduces or eliminates initial on-site configuration by enabling the router to automatically download and apply its target configuration. Reduces time to resolve installation issues, since central IT resources can assist the on-site installer in real-time to identify and troubleshoot issues. Remote installation and troubleshooting; remote engineers can test and configure the CradlePoint router and ensure the 3G/4G primary/failover connectivity is working properly with the required signal strength and throughput. Firmware and configuration updates can be applied automatically by adding the CP router to a managed group. Eliminate secondary ‘truck rolls’ by enabling remote management and troubleshooting capabilities. CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 12 WiPipe Central Benefits Manage CradlePoint Router Benefits Manage the firmware and configuration in groups of CradlePoint routers. This saves time and helps ensure firmware and configurations are consistent and up-to-date across the network. Manage and troubleshoot the CradlePoint router over either the primary or failover 3G/4G connection. Real-time alerts - administrators can define custom alerts to monitor routers, connections and data plans. Alerts can be provided via email or via API to another application. Remote diagnostics and troubleshooting. CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 13 WiPipe Central Benefits Manage 3G/4G Data Plans Benefits Set alarms and actions for exceed data plan (overages). This translates to cost savings and reduced risk. View and manage 3G/4G data usage analytics to optimize plan usage and lower costs. Administrators can monitor site data usage and negotiate plans to minimize cost of service. Connection statistics allow administrators to manage Service Level Agreements effectively. CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 14 WiPipe Central Benefits PCI Compliance and Security Benefits PCI compliance requires that critical firmware updates be installed within one month of release. WPC enables network administrators to upgrade their entire population of routers automatically. Simplifies centralized password management on a regular basis. Enables consistent application of and updates to firewall and security configuration policies, with unauthorized local changes denied. Ensures that individual network segments (Ethernet ports, WiFi SSIDs, VLANs and WANs) are locked down, so that unauthorized changes are automatically reversed by WPC. Logs data required for PCI compliance. WPC stores the system logs for each router so that user access and configuration changes are recorded. Automatically synchronizes the router system time with an external time server, eliminating a known method of hiding unauthorized access and configuration changes. WPC security alerting upon unauthorized login attempts and configuration changes, WAN connection changes, and modem removal. Automates the configuration of secure WAN connectivity via VPN, IPsec, GRE, or other protocols. CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 15 WiPipe Central Security Secure and reliable Secure device registration • • Devices added via encrypted URL registration at device Protects against unauthorized access to device Secure server/device authentication using encrypted protocols Hosted Datacenter Environment • • • Tier III, SAS 70 datacenter Redundant power, cooling, networks, servers, and storage Controlled access, 24x7 monitoring CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 16 WiPipe Central Case Study Retail Application Kiosk (M2M) Company Profile Automated Retail Kiosk Company • Unstaffed 33,000 kiosk locations across the U.S. • IT management located in central headquarters • Repairs and updates require expensive truck rolls • Need to manage 3G/4G data plans and costs Requirements Cost Effective Deployment • Centralized installation support and troubleshooting Centralized Management • Remote monitoring and diagnostics • Data usage and modem downtime alerts • Group configuration of devices Maintain PCI Compliance • Required to process credit cards • Remote firmware upgrades to ensure devices comply with PCI compliance Results • Centralized management of thousands of devices • Maximizes IT staff productivity • Reduces number of truck rolls saving time and money • Reduced 3G/4G data analytics and alerts reduce network costs • Improved reliability, improving customer experience and revenue assurance CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 17 WiPipe Central Video >>Watch the video CradlePoint Confidential and Proprietary | ©2013 CradlePoint Inc. | All rights reserved. | Information subject to change without notice. 18