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Eloquent for Patient,
ROI for hospital
Is the Internet of Things in healthcare
domain would change the paradigm ?
In the era of Internet of things, RFID plays a
central role in hospital staff’s ability to
maximize
operational
efficiencies
and
maintain a strong commitment to patientfocused healthcare. The flexibility of RFID is
now beyond conventional patient localization
to new fields where encourages and requires
creative Patient centered and permits high
ROI for hospital.
2,000 bed size Tertiary hospital
1,300 Doctors
8,000 outpatient daily
Up to 200 for medical Checkup a day
In the Beginning…2013
Jonathan’s medical checkup starts with RFID tag
Staff knows
about his
arrival
Jonathan is approaching and staff knows about him
The story is continued…
Handling up to 380 patient a day
Maintain same feature
Reducing drastically Hardware cost
Another Challenge – Increasing ROI for Hospital
Study on Patient’s behaviors and UX/UI point of view
8. General
Image
Zone
7.
Woma
n Zone
6. Basic
Measureme
nt Zone
5. Endoscope Zone
1.
Medical
Examinatio
n Zone
2.
Basic
Measuremen
t Zone
3. Specialized Image Zone
Introducing New concept : “Zone”
Predefined Medical Checkup Process
The most recent
It wasn’t enough… yet!
The most recent
Handling up to >400 patient a day
Maintain same feature
Shorter Total Elapsed time
Another Challenge – Less time
2F
Zone 2F-1
Zone 2F-3
Zone
2F-2
2F
B1
Zone B1-1
2F
B1
Zone B2-1
B2
Zone B2-2
Zone B3-3
How many in
a zone?
What is the
situation of
each
diagnostics
room?
Adding Real Time Load Balancing capability
Complaints
Customer Flow
Enquires
33%
22%
20%
“We can response to
customer’s enquiries
faster than ever before
and they love it”
“We can now easily recognize
customer when they come to us
without asking for paper chart”
Benefit
“I don’t have to carry around my
paper chart with me and let
nurses recognize me anymore”
Before
After
+15%
Increased Revenue
+15%
It contributes about 15% of increased
revenue and at the same time improves the
patient-centered
treatment
of
Quality
possibly by upgrade of service quality
ROI – Increased Revenue
Patient Flow optimization
Asset Tracking
Staff Safety
What if ….
Localizing Patient, Staff and assets
Patient needs help? Staff know where is
Or even better the reason of calling…
Optimum resource utilization leads to RTLS
Big savings from avoiding
new equipment capital
expenses based on a better
understanding of true
equipment utilization
Bed assignment time
decreased drastically
Savings in lost, stolen,
misplaced equipment is hard
to quote since equipment
monetary value ranges
widely.
Reduce Lost bed time
significantly and “Time
from bed request to bed
occupation”
Benefit from RTLS
IoT is now “Changing paradigm” in healthcare
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